Mr. Rooter Plumbing of St. Charles
Company Overview
Quality plumbing services are provided by Mr. Rooter® Plumbing in St. Charles and the adjacent areas. Mr. Rooter boasts 200+ locations and has been in the plumbing business for over 50 years, making it a reliable choice. When you need plumbing services near St. Charles, Mr. Rooter is your dependable option. Our 24/7 live answering service ensures we can help you schedule your emergency plumbing needs promptly. Whether you face a sewer backup, leaking or frozen pipes, clogged drains, or require water heater repair due to lack of hot water, you can rely on us for swift and dependable service. Call Mr. Rooter today for transparent rates and convenient appointment options.
Since its inception in 1970, the original Mr. Rooter has upheld a commitment to core values centered on delivering quality work at fair prices. Nearly half a century on, the original Mr. Rooter still provides services to residences and businesses in the Oklahoma City area. The company is independently run and retains deep roots in the community that helped it thrive.
Customer satisfaction is Brad's foremost concern at Mr. Rooter. He oversees continuous training for staff, checks paperwork for accuracy, and offers second opinions on plumbing diagnoses. Brad takes charge of significant or intricate jobs, as well as most excavation projects. Brad’s dedication to customer care is clear; he dispatches during evenings and weekends, taking charge during urgent plumbing situations.
He is married to Jennifer and they are parents to three kids. Though his schedule is packed with work and caring for three young children, he carves out time for his faith in Jesus Christ. Brad serves as a Southern Baptist Deacon and Sunday School Teacher. Though he doesn’t preach to clients, they consistently value Mr. Rooter's Code of Values!
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Traci C.When visiting family, you try to be the best house guest, but sometime there are events out of your control...
After several unsuccessful attempts to resolve the ""situation"" - we searched the internet for a service provider that offered 24/7 (including weekends and holidays) for help...called Mr. Rooter of Franklin County. The answering service was quick to answer and very helpful; and reached out to the local provider to call us directly to schedule the service.
The local provider called right away, I explained our ""emerging and overflowing"" situation, but because the household had other toilets available, she did not feel the request for service warranted a technical visit until Tuesday (48 hrs later). I attempted to explain the number of ""users"" in the household vs. number of toilets was not an adequate ratio. I then asked if she had any DIY recommendations to help alleviate the clog in the mean time, which she pretended to not understand the question.
Thinking MAYBE she was attempting to save me money, I inquired the cost associated with having a technical provider come out to the house (as it was late) and the difference for weekends - ((as the guest, I was willing to pay)) ... but she still was not willing to schedule service. I asked if technicians / plumbers were available...they were, but she still was not willing to schedule service.
I don't get it...
#1. The advertisement for Mr. Rooter states 24/7 weekends and holidays
#2. Who is this woman to qualify my event as an emergency or non emergency; or what warranted a technical visit or not
#3. If I am attempting to purchase for a service advertised and offered, why would she not provide
#4. How is purposefully allowing a plumbing problem to sit 48+ hours the best alternative
Anyway, if you are reading this advertisement in an attempts to find a quality service provider, keep searching!! Mr. Rooter of Franklin County is pretty shitty (PUN INTENDED) - and the lady who represents the local franchise, she's a fucking asshole!
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