Mr. Rooter Plumbing of Sonoma County

★★★★☆ 3.7 / 5 (176)
Emergency Call


: 1025 N Dutton Ave, Santa Rosa, CA 95401
: (707) 828-0049
: https://www.mrrooter.com/santa-rosa/?cid=LSTL_MRR000239

Company Overview

Mr. Rooter® Plumbing delivers exceptional plumbing solutions in Santa Rosa and nearby regions. With a legacy of 50+ years and 200+ locations, Mr. Rooter stands as a dependable choice for plumbing needs. Searching for a plumber near Santa Rosa? Look no further than Mr. Rooter. Count on our 24/7 live answering service to quickly set up your emergency plumbing appointment. From sewer backups and leaking pipes to clogged drains and water heater repairs, we ensure timely and trustworthy service. Reach out to Mr. Rooter now for straightforward pricing and hassle-free scheduling.

Founded in 1970, Mr. Rooter has consistently prioritized quality workmanship and honest pricing. Decades later, the original Mr. Rooter still provides services to residences and businesses in and around Oklahoma City. Still independently owned, it has deep roots in the community that contributed to its growth.

Saunda McDaniel is a franchisee based in California. Currently, she is the secretary of the IFA's Franchisee Forum and co-chair of the IFA's Franchise Congress, focusing on strengthening advocacy for franchising.

Her journey in franchising began in 1996. She has co-owned and managed several Neighborly brands, including Mr. Electric, Rainbow International Restoration, and Mr. Rooter.

The McDaniels have been recognized with various Neighborly awards, including Top Gun and the distinguished Don Neighborly Award of Excellence. She received the Woman of the Year award for Mr. Rooter in 2008 and was named among the Top 40 Under 40 Leaders in North Bay, California, that same year.

Business Services

  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Septic system cleaning
  • Septic system inspection
  • Septic system installation
  • Septic system repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Heather P.
★★★★★

Guy named Bryon just came out and helped us. Our toilet overflowed and the grossest stuff came up the shower drain too, it was awful. I ended up with crap all over me, bad start to the day. He was very friendly and helpful, nice gentleman. Got here within 10 mins. Good service. Was cautious of my dogs and made small talk with my son. Thanks Mr. Rooter

Michelle F.
★★★★☆

I've had these guys come out a few times to fix clogs in my ancient pipes. The dispatch person is responsible and helpful and will get back to you right away. They have always been able to come out on the same day which is pretty important. I've had about five of their crew members in my home and every single one was polite, respectful and even friendly. In particular, I found Douglas to be extremely professional and helpful. They seem to be quite knowledgable, work quickly and clean everything up well. My only issue is that they are a little pricey. They do provide decent warranties and it may be worth it for a job done quickly and well. I will continue to utilize their services.

Sylvia H.
★★★★★

Thank you Michael, Service Specialist, for coming out early on a Sunday morning to evaluate our septic system. I called on a Saturday night with an emergency situation, and Michael was very polite, very reliable and responsive. He evaluated our problem and we were able to fix it ourselves. I will call Mr. Rooter in Sonoma for all my plumbing needs in the future.

Christine T.
★★☆☆☆

I should have been suspicious at how they work their company. You make an appointment and they come out and give you a free estimate with no obligation to do any work, but they are prepared to do the work and will quote you a price from ""the menu"". When I asked about their prices for jobs, they said they couldn't discuss that with me, that the technician would quote the job after seeing it using ""the menu"". I described to the person making the appointment exactly what we needed done which was to replace a small sink faucet set and install a new shower head. I had purchased all the fixtures and the shower head was a simple ""no drill needed"" fixture. The guy was super nice and professional but sure enough he quoted me $850 for the work. That is way, way, way over priced for the job. So I had to say ""no"" and I got a handyman to do the work instead for less than 1/3 of that price. Obviously their business model is to gouge the customer once they are in your home and you are wanting the work done.

Marilyn H.
★★★★★

We had a terrible stuck sink that would not budge no matter what I tried. On site maintenance could not fix either so Mr. Rooter was called in. Wow, what fabulous service; same day no less. No emergency charge for same day even. Justin arrived at 8pm and worked diligently till 10:30. Justin was totally professional and serious business every minute. One of the parts had to be replaced so Justin was back to finish the next morning. He not only fixed the problem but did a thorough cleaning of the lines and even gave me a new sink strainer. My sink is now as good as new or better thanks to Justin. To top it off, Justin cleaned everything up sparkling more than before he came.
I was amazed and impressed with Justin's skill, efficiency, and work ethic. Icing on the cake was his 5 star courteous customer service. Thank you Justin and Mr. Rooter for your exceptionally high standard business model we are fortunate to have serving us in Sonoma County.

Elizabeth S.
★☆☆☆☆

Shop around, folks. Caveat emptor. I should have paid more attention to the bad
reviews!

Ann A.
★★★★☆

Editing what was below......just spoke with the manager, Carl, who explained exactly what they did & why. I now feel comfortable that I was not ripped off......that getting old sewer lines fixed is expensive because of the equipment they have to use and their experience. He reminded me that the first plumber could not fix the problem with his equipment. Carl and Gerry worked diligently to get it fixed. I now feel much better.

This is about MY MISTAKE, not Mr. Rooter.
Just wanted to let other women know that before you call a company to fix the main sewer pipe, plan to stay there while they are doing the work. I wish I had taken the time so now I wouldn't feel that the service provider was not being totally honest. They might have been. I don't know because I wasn't there the whole time.
I first had another plumber come to clear the main line. He couldn't get it cleared from the clean out on the side of the house. When I asked him if he could put the snake into the clean out pipe on the sidewalk, he said that it was a ""one way"" pipe & wouldn't go back towards the house. He was there for about 2 hours, couldn't clear it from the side clean out & told me to call Roto Rooter or Mr. Rooter.
Mr. Rooter came at 9 AM & the job was finished around 3:30. They first tried cleaning the line out from the clean out on the sidewalk. They tried & tried & finally said there was a hole in the elbow part of the pipe that came out the side of the house. They would have to dig down 3 feet and replace it. I had to leave to get some work done, so I didn't see the digging of the hole where the elbow was. My mistake. Wish I had stayed so I would feel as I do now.
When I went back a couple of hours later, the technician told me it was as if someone took a bite out of the pipe & that someone tried to fix it by putting pieces of bricks in the hole. I now wish I had seen the pipe with the hole in it.......maybe there was one & maybe not. Sad that I have become so untrustworthy.
Gerry, the technician, said the area was almost encased in concrete & he had to jackhammer it out. There was a jack hammer there but I didn't actually see or hear it being used. Sad to be so untrustworthy. There were pieces of concrete that Gerry said he put in the truck to take them away.
Maybe if this job only cost me $200 and not $1752.49, I wouldn't feel I may have been ripped off.
I am going to call Mr. Rooter to ask what they did with the pipe with the bite out of it so I can see it and be able to sleep more comfortably.
Bottom line, ladies, stay with the job, take photos with your camera to document what's being done........unless you have a ton of money you can literally flush down the toilet.

Edila A.
★★★★★

Fed-up with my kitchen sink dripping non-stop, no matter how hard I tightened it! Decided to take final step to fix it first thing I the morning...
First called a diamond certified plumbing Co., @ 8:30 am, to have done asap, but bummer no answer & no machine! Remembering I drive by this company every morning on the way to work...called them & they were able to schedule me asap, and within the hour Gerry was here!
He did it! Replaced old faucet with new & a good price at that!
He was done & finished by 11am making me a very happy customer!
Nice and shiny with no drip!! Thank you

Monica E.
★★★★★

I had an emergency on a Saturday (toilet water leaking into my kitchen) and called a couple of companies but nobody even answered the phone. I was really starting to panic. Then I called Mr. Rooter and the phone was answered by a very professional young lady and within an hour I had a plumber knocking on my door. The Plumber, Mr Suarez, was polite and friendly. He quickly diagnosed my problem and had it fixed within an hour. He also provided helpful information and worked collaborativly with my contractor. I will be using Mr Rooter again and am grateful that they were able to respond to my emergency in such a timely and professional manner.

Toni E.
★☆☆☆☆

Mr. Rooter came out to my house to give me a quote to clear a clogged toilet. The quote was just under $500 to clear a simple toilet clog. It was such an outrageous amount for such a simple job! So I immediately sent them away. Then I found Flowright Plumbing who fixed it for under $100 and they were so pleasant and efficient. I will call Flowright in the future for any plumbing issues!

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