Mr. Rooter Plumbing of San Diego County

Baja House Investment I.

We had a backed up shower drain that was directly connected to the sink. Oscar from Mr. Rooter came out promptly. He covered all his equipments so as not to dirty the floor and lined the bottom of the sink pipe which he worked from to snake his wire. Made accurate diagnosis of the problem, fixed it, and cleaned up nicely.

Christopher L.

My washer drain was backed up on a Saturday evening. I called Mr. Rooter and figured I could get it done during the week on such short notice. But to my surprise she said they would be out Sunday morning at 8 am. I am an early riser so the earlier the better. They sent out Rafael T. who was on time considering the time change. Very knowledgeable and got to work right away. By far the best service I have had in an plumbing problem at home. Just a piece of advice to anyone who reads this, they didn't charge for a Sunday appointment. Awesome..... Right. My new go to on plumbing.

M D.

Rafael and Pancho were a pleasure to work with. They used the camera to show us the problem and were very professional during the repair. Also, the area was cleaned up every day and I don't even think we lost a plant with the huge holes they had to dig. I do think the fix was very expensive, but it was well done.

Chris M.

Mr. Rooter was responsive and Cody the plumber who showed up was helpful. However, they were not able to fix the problem and proposed a very expensive fix that involved cutting lots of drywall and replacing lots of pipe. I declined. My friend and I were able to fix the clog the next day using simple tools and with only minimal drywall cut / patch. It was not easy but very doable and I think Mr. Rooter should have been able to figure it out if we did. I feel like the proposed fix was a better business opportunity for Mr. Rooter than just clearing the clog the way we did it.

I will say that their camera scope helped to diagnose the problem and locate the clog and they did that fast and charged me a fair price. Just wish I could've got some more help with the problem.

Ken C.

Came within an hour of the time I called on Friday to fix an emergency. Pipe broke and flooded basement. Professional, helpful, friendly, good work. No problems with the work. From my perspective, expensive. The plumber needed to pick up a part, and I expected to pay for his time to get the part. He took about 3 hours from the time he arrived to the time he left and the bill was over $400. I would have rated the service five stars were it not for the cost. On the other hand he did provide and accurate estimate before he started work so I was not surprised at the end. Maybe instead of getting a doctorate in chemistry I should have become a plumber. By the way two friends of mine made the same mistake, one left his job a faculty member at a university and went to plumbing the other stayed on the faculty. It's a close call.

Honor B.

Had Noe come out to deal with some major plumbing issues. He was very professional and did a great job!!

Murray M.

I called Mr Rooter today for a small plumbing emergency. They got Eric Carter out to help me in about an hour. Eric was very friendly, an absolute pleasure to deal with. He quickly assessed the problem and had it fixed within an hour. He did a great job and left the place where he worked cleaner than it was before he got there. All this great, fast service for a very reasonable price. I was totally satisfied with Eric's service and would highly recommend him. Should I have any more plumbing needs, I will contact him again. Thanks for being awesome Eric and Mr. Rooter!

Reuel A.

I would never hire them again. My water softener busted and clogged all the faucets, toilets, and showers in my house, which I determined on my own. ""Mr. Rooter"" wanted to install new plumbing lines for an estimated $10,000. I ended up changing out all the faucets valves and flushing out all the plumbing lines myself. Saved myself $9,950. The only good thing ""Mr. Rooter"" did was reroute the water line from the water softener. Oh, and ""Mr. Rooter"" charged me $180 for new shower knobs, which I saw at home Depot for $40. If you have a plumbing problem and want to save money, just youtube it first.

Stacey A.

Keena works miracles! Nice work, great attitude and great pricing. I was able to get on the Mr. Rooter schedule same day as my call in to get old plumbing valves replaced for my ice maker and washing machine. Excellent service and took care of the problems in no time and very affordable. Nice job, Keena!

P P.

Before calling Mr. Rooter I had 2 other big name plumbing companies come out to attempt to unclog and somewhat troubleshoot my backed up (gray water) laundry drain to no avail. By now I was desperate, so I reluctantly called Mr Rooter, they scheduled a technician for the next morning. Billie was the Technician dispatched and I can't tell you enough positive things about his professionalism and determination to get the problem resolved.He was very thorough, very experienced and great at troubleshooting, very determined to correct my nightmare drain. While every step of the way he ensured I understood the work recommended to be done, it was a no pressure visit. I didn't feel like I was being nickle and dime like the other plumbing companies. Billie installed a clean out which made it possible to detect where the obstruction was located, which was outside of the building. My nightmare is over thanks to Billie and because of him, I now have a plumbing company I can trust to get the job done!