Mr. Rooter Plumbing of Sacramento

J F.

On time and over-the-top service. Jody tackled the, ""Hornets nest"" with effective problem solving skill and efficiency.

Blake A.

AVOID! They are not as professional. They tried to overcharge me, and they do not provide free estimates.

I was charged over $300 for them to simply snake and camera the pipe in my driveway sewer cleanout.

The company I went with is Affordable Trenchless & Pipe Lining out of Carmichael.
They were professional, affordable, and snaked and camera for FREE. Now that is a free estimate.

AVOID MR. ROOTER!

GET MULTIPLE QUOTES FROM MULTIPLE COMPANIES!

Wendy C.

Wow, I have no words for Jason's outstanding customer service!! He went above and beyond for us!!!! It was a nightmare for us but he made things smoother. Very experienced and knowledgable. Price is very reasonable even though we called at 11pm.

Nancy W.

I, too, called Mr. Rooter randomly. I was sure glad that ADAM came to the rescue. He was very polite, knowledgeable. He came to fix my garbage disposal. Found out that a valve had a leak; therefore, I needed a new faucet as well. He left to get a faucet and finished the job the same day. He also connected me with a company about my leaks and floor boards rising due to water damage. They too came out the same day to give an estimate. A great experience to know that people sometimes do go above and beyond what is expected of them! Thank you, ADAM!!!

Adam J.

50 yr warranty on sewer lines. Use them all the time for all my homes. Ask for adam he has been their the longest. Free cameraing

Justin D.

I have to say that ADAM made what was easily one of the worst experiences I can remember tolerable. That is in it self one hell of an accomplishment.

He arrived at the time he was set to arrive at. He was very courteous, clean, polite, and knowledgeable. He knew what he was doing which is something not a lot of people can claim now days it seems. He kept me in the loop the whole time and asked me if I wanted to see things as he discovered them. I was able to see on the monitor what he found in the pipes that were stopped up. He listened to me and even when I asked the most asinine of questions he answered them to full extent of his knowledge.

It turned out that roots had completely caved in a large section of sewage pipe and it had to be replaced underground. He was unable to do it that same day but promised to come first thing in the morning and get it taken care of with only minimal interruption of service if any. Well when I came home from work he had indeed done the repair and everything has been great since.

I can only speak for my experience with ADAM and for that I will say I highly recommend ADAM for any of your Plumbing Emergency needs. Thank you Adam!

Lisa S.

I feel a responsibilty to post this review for my fellow Yelp readers. DO NOT USE THESE PEOPLE. I had a blocked sewer line (real bad) I called Mr. Rooter, who sent out a ""plumber"" he could not find my line coming from the city to my house. I was told there will be no charge for them to come out and assess the situation and give me a quote. He couldnt find my line access and said it's probly inaccessable and it will cost 1200+ to have one put in...then had the nerve to charge me a $187.00 diagnostic fee. Called the next day and they apologized saying we shouldn't have been charged and they will send out a real Plumber with 10 years experience. So they did, he gave the same song, couldn't find it and it will be 1200+ to put an access in....I said I will need a second opinion for that amount of money (first when they thought they found the line, to clear it was almost $300). Then he wanted to know what I could afford like these people just throw numbers in the air to get you to bite, (I'm guessing commision?) I said ""I need a second opinion, there has to be an access for it to pass code"", they looked at me like I was crazy.
Finally got him to leave after him trying to get us to pay this astronomical price. I then came to my senses and looked on Yelp. I found Joe at Stilwell plumbing in Elk Grove and he came right out and it took him literally 30 seconds to find the line (I'm not exaggerating). Cost me $100 and it's fixed. Now I don't know about you but that is a whole big deal of difference for my wallet. Be careful friends

Donna B.

My experience was less than satisfactory. Pricey, called them back because they forgot to put caps on the new drain line. Came and put one on the front, didn't bother to check if the other one was on, wasn't, and repeated phone calls have gotten me nowhere. Finally went out, bought the cap and will have my son put it on. Installation quickest and most expedient. Should have gone under the mow strip so the water could empty in the bushes. Instead, puddles in the corner of the yard.

Delana T.

This review is Francisco. He is the ONLY technician I trust!!! He is polite, knowledgeable, and very helpful in explaining things. Francisco was quick, honest, and gave me a reasonable rate. I had two other technicians come out before, but I request Francisco now at all times. It is evident to me that he is the hardest worker in the company. Just wanted to write this review to get credit where credit is due. Thanks, Francisco!

Michelle S.

Called Mr. Rooter randomly for a clogged kitchen sink involving 2 separate sinks. Adam Jones came out and I found him to be very pleasant, patient, and hard working. He took a great deal of time snaking our piping and was unable to clear the clog, did not charge me for that service as it did not fix the problem. He then power washed the piping and was successful in clearing the line. He did a good job, despite the process taking longer than he estimated and the late hour he was kept working. My only complaint was the price, I felt it was pricey. He did state the cost up front and that I would not be charged if he was unable to clear the line which I appriciated.