Mr. Rooter Plumbing of Sacramento

Janet B.

Love them, they were here before the time, and yes he called to let us know. Willfredo was friendly and showed me everything he did. Will always call them.

Sean G.

this place is very shady I had a person come to give me a est on hooking up a garbage disposal I knew what need to get done it would have taken me about 2-3 hours I figure 100 to 200 dollar would take a plumber maybe a hour well the guy arrived 45 minutes late and i was his first call he came in looked at the job went out to his truck came back in and gave me a 1100.00 est after I kicked him out of my house i called another plumber and he came on about a hour after i called and put it in for 160.00 .........In response to you It was you taking advantage of the public If I had no knowledge of plumbing your guy would have rip me off which I am sure if I would have had to pay the $1100 for one hour of work. To act like this is a mistake is really kinda brushing over a serious problem. looking at the other comments this is a pattern of how you do business take advantage until you get caught. Did you refund part of the person's money when they paid 1k for 2-3 hours work? I bet not businesses like your should be shut down I had a person named Tammy contact me stating that is was lying which is incorrect it was for the install of a GD and every I stated is correct maybe employee's should spend more time make sure their customer are not getting ripped off and not messaging people trying to get them to change the truth

Angie C.

MAJOR RIP OFF!

I used their service today. Water was backing up into the shower and toilet. They charged $200 for doing absolutely nothing. Roger, the ""plumber"" who came to my residence, said he couldn't snake the clean out because he could break the toilet. He said he MUST video the pipe and told me it would cost $331. After all that, he said he still couldn't snake the clean out. He said 2 feet of pipe running from under the house to the clean out needed to be replaced and it would cost $995. You can imagine my horror. I advised him that I would get a second opinion, to which he replied that he would ONLY charge me $200 for 1 hours worth of ""work.""

The second opinion I received was from Snappy Rooter. Mike came and snaked the clean out for $95. He was there in 5 mins. Not only fast, but honest. He will replace the pipe for less than half of what this company Mr. Rooter tried to rip me off for.

Drea P.

Used them again for the same issue as before this past week. Had to get a drain cleanout put in which we tried to delay before because of the price. They are very professional. We checked around for prices and they did give us the best price. Awesome company. Quick response. Will use them for all my plumbing needs.

Sherry H.

Very pricey!!! $947 estimate to put in an ice maker water line in a small 9' x 10' kitchen!

J F.

On time and over-the-top service. Jody tackled the, ""Hornets nest"" with effective problem solving skill and efficiency.

Blake A.

AVOID! They are not as professional. They tried to overcharge me, and they do not provide free estimates.

I was charged over $300 for them to simply snake and camera the pipe in my driveway sewer cleanout.

The company I went with is Affordable Trenchless & Pipe Lining out of Carmichael.
They were professional, affordable, and snaked and camera for FREE. Now that is a free estimate.

AVOID MR. ROOTER!

GET MULTIPLE QUOTES FROM MULTIPLE COMPANIES!

Wendy C.

Wow, I have no words for Jason's outstanding customer service!! He went above and beyond for us!!!! It was a nightmare for us but he made things smoother. Very experienced and knowledgable. Price is very reasonable even though we called at 11pm.

Nancy W.

I, too, called Mr. Rooter randomly. I was sure glad that ADAM came to the rescue. He was very polite, knowledgeable. He came to fix my garbage disposal. Found out that a valve had a leak; therefore, I needed a new faucet as well. He left to get a faucet and finished the job the same day. He also connected me with a company about my leaks and floor boards rising due to water damage. They too came out the same day to give an estimate. A great experience to know that people sometimes do go above and beyond what is expected of them! Thank you, ADAM!!!

Adam J.

50 yr warranty on sewer lines. Use them all the time for all my homes. Ask for adam he has been their the longest. Free cameraing