Mr. Rooter Plumbing of Sacramento

Susan D.

When I call Mr Rooter's number it is a joy not to have to go through a menu of pushing a variety of numbers. There may be one recording asking the caller to wait, then Tammy comes on. She is very polite and does all she can to get someone out quickly. We've had technicians come to our house for several different issues. They are very polite, explain the problem and the repair well and do a great job repairing.

I have also had them repair some leaky pipes outside the church I attend. One pipe other plumbers had estimated an extensive and expensive repair. The tech who came out estimated a much less extensive and expensive repair. Work was completed and no more leaks.

Paul M.

Mr Rooter was hired by our neighbor in Curtis Park to install new trenchless sewer line due to root intrusion. Unfortunately pipe runs through our property. Based on good faith I allowed company to complete work based on promise to restore landscape and paving. After completing pipe and clean out and they refused to put paving or landscape back. Just walked away from job and left work unfinished. Company has absolutely no integrity

Alison E.

We bought a fixer-upper home that, unfortunately, came with a lot of issues. I've tried various handyman services and other plumbing companies but now I will never go with anyone but Mr. Rooter ever again. They are very honest and trustworthy. About a month ago, I had a leak from my bathtub that flooded the house while I was gone for the day. Another company came out and quoted me $20k to fix it. Mr. Rooter came the next day and fixed it for $400. Then today, my kitchen sink wasn't draining and they quoted me $250. I have never had any other company quote me a price, then come out and look at it and say ""actually, this is a smaller problem than I thought"" and charge me less than the quote. I can not recommend Jona highly enough. He truly cares about helping people and not about charging the maximum amount. I decided to buy the membership plan because I have an older home with a lot of projects left to do and I know I'll be calling Mr. Rooter for the next couple of years.

Kevin D.

I had a broken copper line in my backyard and called Mr. Rooter to schedule an appointment. Tammy took my call and was incredibly professional and useful in scheduling a plumber to come fix my line. Marcus came the next morning and fixed it right up, no issues at all. Definitely recommend them!

Billie W.

Excellent service timely service if it's an emergency great technicians great prices.

Ashley A.

Jose Jackson was incredibly professional, knowledgeable, and experienced. He not only was respectful and kept a distance while masked, but was very efficient as well as great with communication. We appreciate the professionalism of this company continues to give us while we are in the process of solving our plumbing issues.

Theresa L.

Although my appointment started later than was scheduled, Marcus was on top of things the moment he arrived. As soon as I told him my issue (backed up bathtub), Marcus knew what the problem was. He stated that he was very familiar with the homes in my neighborhood. Marcus was quick and efficient, cordial and professional, and explained everything to me. Thanks so much!

Rhonda B.

Definitely call Mr Rooter very knowledgeable straight up with diagnosis will definitely use again .

Bobby S.

I called Mr. Rooter Plumbing of Sacramento during the Labor Day weekend on a Sunday, with extremely hot temperatures. They were open and the lady of the phone had a crew at my building within an hour. The sewer line was backed up on all four of the units. Bo arrived and told me about the back up and gave me a fair price. He unclogged and checked the complete sewer line. Thanks for being prompt, honest, and professional. I will definitely call them for my next job. Bobby

Harold S.

Plumbing experts or salesmen? I had to call a plumber for a clogged drain line and Mr. Rooter came to the rescue. I appreciated the quick response. What I did not appreciate is the incredible amount of upselling that this company trains its professional plumbers to do. My visiting Mr. Rooter plumber effectively cleared two lines (which I really only one needed to cleared) at a whopping $231.00 per line. I had to pay $450 or so to get my house back and draining. My point is that the whole while that the plumber is doing the video scoping and diagnosing he is telling me about this root and that root and the need to replace this pipe or do a ""power wash"". The first scare tactic, this has to be part of the company approved training program, is to terrify the homeowner with the prospect of full sewer line replacement at $6k plus ... OR ... as ""maintenance"" I could simply do a power wash which would clear out my sewer lines... and... since I am already spending $450 they could ""give me a discount"" on the $1,100 power wash cost and do the job for an additional $850. Where have all the ethical home maintenance trades gone? All I need was a line cleared and now I am looking at $450 and maybe as much a $1,200! Oh, I asked if I could see the complimentary video of my sewer line.. I could not even peek at his video screen and was told there is a video fee of $200 to $300 to see it. Common! Mr. Rooter!!! What line of business are you truly in? Plumbing or extortion ? Where can one find an honest plumber in Sacramento? If you are reading this and can recommend a good honest plumber please do so! I had two lines cleared and only one, the one in the house was guaranteed. I am keeping my receipt and will be sure to call Mr. Rooter to honor that job but that will be the extent of my interaction with this company. Buyer beware.