Mr. Rooter Plumbing of Sacramento

Adam J.

50 yr warranty on sewer lines. Use them all the time for all my homes. Ask for adam he has been their the longest. Free cameraing

Justin D.

I have to say that ADAM made what was easily one of the worst experiences I can remember tolerable. That is in it self one hell of an accomplishment.

He arrived at the time he was set to arrive at. He was very courteous, clean, polite, and knowledgeable. He knew what he was doing which is something not a lot of people can claim now days it seems. He kept me in the loop the whole time and asked me if I wanted to see things as he discovered them. I was able to see on the monitor what he found in the pipes that were stopped up. He listened to me and even when I asked the most asinine of questions he answered them to full extent of his knowledge.

It turned out that roots had completely caved in a large section of sewage pipe and it had to be replaced underground. He was unable to do it that same day but promised to come first thing in the morning and get it taken care of with only minimal interruption of service if any. Well when I came home from work he had indeed done the repair and everything has been great since.

I can only speak for my experience with ADAM and for that I will say I highly recommend ADAM for any of your Plumbing Emergency needs. Thank you Adam!

Lisa S.

I feel a responsibilty to post this review for my fellow Yelp readers. DO NOT USE THESE PEOPLE. I had a blocked sewer line (real bad) I called Mr. Rooter, who sent out a ""plumber"" he could not find my line coming from the city to my house. I was told there will be no charge for them to come out and assess the situation and give me a quote. He couldnt find my line access and said it's probly inaccessable and it will cost 1200+ to have one put in...then had the nerve to charge me a $187.00 diagnostic fee. Called the next day and they apologized saying we shouldn't have been charged and they will send out a real Plumber with 10 years experience. So they did, he gave the same song, couldn't find it and it will be 1200+ to put an access in....I said I will need a second opinion for that amount of money (first when they thought they found the line, to clear it was almost $300). Then he wanted to know what I could afford like these people just throw numbers in the air to get you to bite, (I'm guessing commision?) I said ""I need a second opinion, there has to be an access for it to pass code"", they looked at me like I was crazy.
Finally got him to leave after him trying to get us to pay this astronomical price. I then came to my senses and looked on Yelp. I found Joe at Stilwell plumbing in Elk Grove and he came right out and it took him literally 30 seconds to find the line (I'm not exaggerating). Cost me $100 and it's fixed. Now I don't know about you but that is a whole big deal of difference for my wallet. Be careful friends

Donna B.

My experience was less than satisfactory. Pricey, called them back because they forgot to put caps on the new drain line. Came and put one on the front, didn't bother to check if the other one was on, wasn't, and repeated phone calls have gotten me nowhere. Finally went out, bought the cap and will have my son put it on. Installation quickest and most expedient. Should have gone under the mow strip so the water could empty in the bushes. Instead, puddles in the corner of the yard.

Delana T.

This review is Francisco. He is the ONLY technician I trust!!! He is polite, knowledgeable, and very helpful in explaining things. Francisco was quick, honest, and gave me a reasonable rate. I had two other technicians come out before, but I request Francisco now at all times. It is evident to me that he is the hardest worker in the company. Just wanted to write this review to get credit where credit is due. Thanks, Francisco!

Michelle S.

Called Mr. Rooter randomly for a clogged kitchen sink involving 2 separate sinks. Adam Jones came out and I found him to be very pleasant, patient, and hard working. He took a great deal of time snaking our piping and was unable to clear the clog, did not charge me for that service as it did not fix the problem. He then power washed the piping and was successful in clearing the line. He did a good job, despite the process taking longer than he estimated and the late hour he was kept working. My only complaint was the price, I felt it was pricey. He did state the cost up front and that I would not be charged if he was unable to clear the line which I appriciated.

Farl G.

Sorry to see all the bad reviews, because I have nothing but positives to say about my experience. I had technician Josh come out to fix a clog in my sewer. I assume Josh came out of the Folsom area, as I live close to Folsom. The clog was diagnosed and fix within 45 mins. Tree roots were entering the line through the joints in the pipes. Josh took his time to explain to me exactly what was going on, and told me my options for repair. This is not the first time I have used this company and will not be the last. If I am in need of their services again in the future I will definitely ask for Josh.

Chad M.

I needed my water heater replaced. Adam did a great job. It took the time he said it would. He cleaned everything up nicely. He was very friendly and polite. If you need something done he will do it right.

Joe L.

Another excellent experience with Mr Rooter. Adam Jones came over to work on the drain from our kitchen and laundry to the main line. They spent the better part of the day crawling under the house to make it happen.

Very professional, job site cleaned up, and everything flowing. Thanks again, Adam!

Will B.

Avoid these ""plumbers"". Cost me $250 for 15 minutes to unclog main line due to clogged sink. Technician used the video head to feed down and free grease clog. Talked me into buying their useless bio-chem maintenance agent to eat away grease, etc and prevent future problems. 3 months later, same clog, same problem. Called them and they said no warranty, no discount, nothing. Blamed it on egg shells and disposal. Useless and a ripoff, won't stand behind work.