Mr. Rooter Plumbing of Palm Desert

Dean P.

Beware !!
BEWARE
Mr Rooter charged my neighbor $6500.00 for a repair that similar plumbing professionals charge $2000.
The 78 yr old woman had no idea what to expect and trusted the technician. Do Not
Use This Company

Steve S.

We had David and his crew run new water pipes throughout our home. A huge job digging through the dirt, cutting walls running lines. A new water filtering system thst doesn't need to be be taken apart and washed down every 6 months keeps our windows and showers sparkling. They even ran a gas line for our tiki torches in the backyard.

On time, respectful and nice to deal with.
Great job

Sharon H.

So disappointed. The phone receptionist said that the company's policy is not to give out any pricing for services, instead the plumber will give you a price once they get to your house. The plumber did come & he said it would be $350 to snake our plugged drain! Randal's plumbing was $99 for the same service. We have had great service with Mr. Rooter in Seattle, so I am not sure why the local franchise would run their business this way; it felt like a 'bait & switch' to me.

D L.

I have using David's team for about 10 years....the key thing about them is that they are always there no matter when you call....holiday, night, weekend.....and that is very important to me. If your plumbing is not working, YOU are not working! Recently called again, needed the team on a major sewer line problem calling for replacement of a segment. The work was timely, clean and restoration of work site was complete...from beginning to end. Totally satisfied with Jeremy, Grant, Ramon....these guys knew what they were doing and were able to identify and save costs during the project which of course makes a customer happy.

Linda G.

I was in desperate need of a plumber on 9/3/18, because of a sewage problem today on Labor Day weekend. I called Mr. Rooter Plumbing this morning and they had someone come out within a couple of hours. I had sewage drain in my front yard because of some kind of blockage. Marcos of Mr. Rooter Plumbing came to the rescue and accessed the problem. He used a camera and cable and told me that the blockage had cleared itself . He was very professional and helpful. Needless to say I was so happy to hear this. Mr. Rooter Plumbing didn't even charge me for the diagnosis . They informed me that they give free estimates. I just wanted to write this review because I was very impressed with this company .Thank you Marcus and Mr. Rooter for helping me solve my plumbing problem and for giving me peace of mind to enjoy the rest of my weekend. I highly recommend this company , they are fair and professional.If you have a plumbing problem why not call for a free estimate.

I will definitely use them in the future if needed and will also recommend them to family and friends.
Thank you, Linda g

Susan W.

mr. rooter was an excellent choice when i had a plumbing emergency. i had a mainline stoppage wherein both bathrooms in my home were unusable. this was the fourth time this happened and due to other companies not having correct equipment or cameras to correctly diagnose the issue, it was not repaired correctly. marcos was efficient, professional and knowledgeable . their pricing was very fair and the work is guaranteed for 3 years! catrina is the administrative contact person, amd she is wonderful. she was super efficient and nice and took care of everything, answering all of my concerns, putting me at ease. thank you to this great staff at mr. rooter, palm desert! - susan t.

James S.

I've been using this company for the last 10 years for all my commercial plumbing needs. David and his team have been nothing short of exceptional. Never had an issue in 10 years! Their work is professional and the staff is friendly and thorough. David and Maria really do an awesome job ensuring we are taken care of. I've been recommending them for years and will continue to do so!

Mary M.

Drains and plumbing never go south at a good time. My plumbing crisis was on a late Friday afternoon. Jeremy of Mr. Rooter showed up within minutes of my call, carefully addressed the situation, presented a plan, and worked to implement it. Drains in an older home can be problematic and he worked out the solution like a carefully crafted puzzle.
He was on time, professional, worked hard, and cleaned up efficiently. I would definitely call him at Mr. Rooter again.

Roger K.

We purchased in Rancho Mirage and the house needed some plumbing updates. Jeremy and his colleagues were prompt, efficient, thorough, and fairly priced.

One particular bathroom fix was very tricky and they took the time to analyze and execute it with great success. Well done Jeremy!!


They are highly recommended.

Lynn S.

Called, the associate shows up announces charge will be $275 to run snake, a little high, but then after some time announces additional charge will be $1200 to run water pressure hose down drain plugged with grease. I call a plumber I know, he says standard charge for pressure water cleaning is $265. Mr Rooter reduces price to $875, I tell them to clear out. I Get drain cleaned for $265. Stay away from price gouging Mr Rooter, Bad people, taking advantage of unknowning Seniors and others.