Mr. Rooter Plumbing of Orange County

Jay C.

False advertising ALERT!

Told us it would cost atleast $500 to clear out kitchen line (that has its own cleanout) and RUN CAMERA (Free Camera coupon NOT honored).
David Robinson explained that the pipes need to be prepped and specially cleaned (for $$$) for FREE camera inspection. They do arrive quickly and are very friendly, UNTIL you question the CRAZY pricing and false advertising. He also said that all the coupons are for veterans and elderly (even though it does not say that on the coupon). Very shady and unethical business practice.

Stephanie C.

I would like to start off by saying that my mother paid 90$ for Ismael to check the water heater. He then said that the owner said it wasn't even worth repairing and that they would be happy to replace it for 2,500$ my mom declined and said that she was going to look into the water heater, since it was only a little over a year in age. The manufacturer sent the parts for free since it's under warranty and has a friend that's an honest plumber. He replaced the part on our water heater for 125$.
My mother wanted to leave zero stars and felt upset that she paid 90$ to get lied to. She originally hired Mr. Rooter because she didn't want to bother her friend who's a plumber with driving from apple valley for the job. This was a disappointment for my mom.

Veronica G.

Gas Line Repair. Mr. Rooter was called out to get us an estimate to repair our gas line. Had a technician come out the same day. Mr. David Robinson was onsite within the hour of the service call placed. Found the issue, explained the work that needed to be done clearly and replaced the line with help of his partner Ernesto. Work was completed same day. Pricing is fair and quality of the work is fantastic. We highly recommend Mr. Rooter.

Troy L.

David was awesome. He quickly and cleanly found and fixed the issues. He was professional and polite I will only speak se Mr. Rooter Plumbing from now on.

Cristina T.

Had as good of an experience as you can for having no water. Mr. Rooter came by within the hour to help get our water back on. We had a tree root bust through our water line. They quickly got the parts needed and worked outside through a rainstorm. Oscar was amazing and they were reasonably priced. He put in more time than he may have thought he would and honored the quote. Thank you!

Arlene R.

I had David and Isidro take care of a water leak and replace my broken toilet with a new one. They were very helpful, polite, and fast. I will definitely call again if I need help.

Andy C.

They answered the phone quickly and scheduled David to come out and fix ruptured water line right away. He showed up on time and was knowledgeable informative experienced and friendly! Great experience given the situation!

Daniel L.

I called Mr. Rooter on a Saturday morning after another company didn't show up for an appointment to fix my garbage disposal. David came out the same day and replaced the unit in about an hour. He was very thoughtful and knowledgeable!

Barbara L.

They arrived promptly and did a good job. They explained what they we're going to do. Then plumbers were polite and easy to communicate with.

Le-Thu P.

My disposal drainage didn't work so I called Mr. Rooter 2 days ago because I had a Valpakcoupon for 65.00 for the job and 15% off for seniors. WeWell , my bill was $295.00!!!

I could understand double the price due to inflation and gas for a bill of $150.00 but quadruple increase is unheard off!!!

I am also in touch with Valpak for incorrect advertising.

Please be extremely careful in dealing with Mr Rooter Plumbing as well as using Valpak coupons. Don't be like me!!!