Mr. Rooter Plumbing of Marin County

Bugra B.

I have called to schedule for a garbage disposal installation, and I got a person on the phone, asking me over and over again: ""will you be paying for this?"" ""isn't there a maintenance person in your complex?""...and when I asked her back, why she was asking the same questions repeatedly, which I have already answered, her response was ""May be this is not the right place for you!"". Not sure what her problem was...

Kenny S.

Was on my way out of town and found a leak under the kitchen sink. Vary Castillo showed up on time and fixed the problem and stayed way longer than he thought to make sure he got it done. He also took the time to look at another drip in a bathroom and fixed that.

Sarah Y.

Great service. Arrived in the timeslot given and it was an easy fix!

Sydnee B.

Cary came to my apartment recently because my bathroom sink was completely clogged. I called Mr. Rooter around 8 am and he was there promptly within an hour. Cary was very courteous and professional and patient to ask questions while I was working from home. He did a great job explaining the sink issues in layman's terms and even highlighted things about the plumbing system that my landlord had not been honest about. Due to convenience and professionalism, I will definitely call Mr. Rooter next time I have a plumbing issue.

teresa h.

What a great service! I had a leaky outdoor kitchen drain pipe and Jose was able to diagnose it and fix it in one visit even though it was pretty complicated. He was friendly , efficient and knowledgeable and the price was very reasonable. Recommend them highly!

maria J.

Do your homework before hiring!

The quote they gave us was 3 times MORE than the plumber we eventually hired. I called them to get a quote for a clogged sewer drain. 2 guys came over looked at the drain, gave me a quote to unclog with a snake for $265.
We decided it was too expensive and we scheduled another plumber he next day. He did the job using the snake and even put a camera down the drain for $77 ! What a big difference! So always get a 2nd or 3rd quote before hiring!!

ST T.

Mahir showed up on time and was very friendly and helpful. After he unclogged our tub (thank you again!) he cleaned up the work area spotless! Overall service was excellent and quick, highly recommend!

m g.

Chris Brown and Aaron arrived prior to our scheduled appointment time and delivered exceptionally good service. Highly recommended.

L C.

The workers were good, but not this general manager R.T. She was complete rude and lack of communication skills. I was trying to help her out for her billing issues by providing her with the correct information but she was not listening, kept interrupting and hung up on me! Such poor performance from the management brings the whole service down.

skip s.

Nick was on-time, polite, professional and explained clearly what caused my blocked sewer and fixed it that afternoon. We were very happy with the service.