Mr. Rooter Plumbing of Amarillo

Shanna T.

Would give less stars if possible. I called these guys to repair a leak from a bury hydrant at my home because I was in hospital and wasn't available to do myself. Although they came quickly I received a quote to replace hydrant for $750!! All it needed was an adjustment and leak was fixed. SMH

Suzanne P.

Yesterday I called for a sewer snake/rotorooter. Upon just starting, the tech called and told me I should install 2 new clean outs for $1,495! I asked if he could just snake it as requested and he said he couldn't as it was in a bind. I said to stop and I would pay him for his time. I was told it would be $238 for the 20 minutes he had spent on the unsuccessful, uncompleted service call. I explained I had NEVER been charged that much for a successful service on a long sewer line. Their response: charges are set by corporate and there is nothing they can do. My usual go-to plumber snaked the line today, it is running perfectly and no new clean outs were needed. Mr. Rooter is deleted from my contacts. Ask for upfront charges before you book any service.

John W.

We had the washing machine drain backing up out of the floor drain. Amy worked her magic with my hectic schedule and Austin was polite and professional. He had to snake the line several times and tested it each time till it was draining properly. He even said he was going to give the insurance company an estimate as to the repairs he felt were necessary. These folks are awesome!!!

E. P.

They did a plumbing inspection on a house we were looking at buying. They did a great job found several problems that would have cost a slight fortune to repair. They saved us a ton of money.

Jennifer L.

They need to have a system that gives less than 1 star reviews especially for this plumbing company.... Mr Plumber is the ABSOLUTE WORST Plumbing Company in Amarillo. I called them to unclog my sewer line, the plumber that showed up said my line was collapsed and that it was going to need to be replaced. Since my 86 year old Mother and my Daughter lived in the house I needed to get the sewer fixed ASAP, it took them 10 days to even get started, by the way they were charging me over 3400 to do the job, they wanted another 800 to take up my walkway to the shed and to take down a 15 foot section of fence, I did that myself to save the 800....guess again as they were digging up the sewer line they "ACCIDENTALLY "dug up the water line, this is what the plumber told me and preceded to tell me what it would cost me for them to fix it....Go figure they break it and I have to pay for it, Funny Thing, it was 809 to replace the water line almost the same for taking out the fence and walk way....I had also asked the plumber from the VERY BEGINNING when they come to the sprinkler lines to simply cut them on both sides of there ditch so I could fix them back when they were done...I ASKED THAT IDIOT MORE THAN 5 OR 6 TIMES IF HE WOULD DO THAT FOR ME, HE SAID HE WOULD "NO PROBLEM". Guess what again they ripped it up so bad I needed to call a sprinkler company to give me an estimate to fix it.... they told me they had never seen a butcher job that bad from a plumbing company ever. Their estimate was over 3500 to repair the damage that Mr Plumber had done to just the sprinkler system which didn't include the damage they did to the yard and the over 3 foot tall pile of dirt that covered the ditch from the house to the alley which they had buried the OLD sewer line in that dirt as well.....It took them over 2 weeks to finish the job and top of that they covered the ditch in my backyard before the city had inspected it.... the city inspector made them dig up the alley again so they could inspect it but not the rest of the line to the house, I guess they away with that one.....My advice to anyone looking to use Mr Plumber to do ANYTHING for you, DON'T , They Suck At Everything and It Will Only Cost You More Money In The End, That's What They Do....THEY WILL RIP YOU OFF!!!!

Satoshi N.

Mr. Rooter did a great job for us. The tech was very friendly and professional and took care of our issue in an expedient manner. I highly recommend them!

Kris U.

Our sinks in the kitchen were clogged. Albert was here within 15 minutes of my call, got my issue resolved quickly and was in and out within 1 hour and it was less than $100 for the fix. I will definitely use them again. I really appreciate you as we were leaving town tomorrow.

A R.

Be very careful you see the final charges. I thought our price was one amount and when I checked card it was billed for $400+ more! They say you see and sign for final charge on their tablet but I was not shown a final price.

Scott P.

We have used Mr. Rooter for many repairs at home and at work. They always do a phenomenal job at a reasonable price. The level of experience their team has is hard to beat.

Joe B.

Kitchen sink was draining slow. The clog was way down the line. They stuck with it and got it completely flowing again for the exact price they quoted me before they started any work. Have used them before and will use them again.