MR Plumbing

Thomas B.

Had what I considered to be two small jobs that needed to be done, fixing a leaking copper joint and replacing the cartridge in a shower faucet. Technician worked on both for about an hour and had me turn on the water. He had problems with the faucet, so went back to work. After many attempts of turning the water back on and off, he declared that ""some faucets just can't be fixed"", which I understand, however we were now left with a faucet leaking significantly more than before (in fact if it was turned to the proper place previously, it did not leak) and a $500 bill and a quote for $500 to replace the shower valve. If it was not leaking so bad, I would have shopped around. What was previously no big deal had become an urgent issue of their making. To make matters worse, our son went to use the shower, and the handle and cartridge flew out with water spraying out of control. We had to open the wall and put shark bite fittings to allow us to maintain water for the night. Sent an email to the office, and never heard back. $1000 lesson learned.

Bill D.

MR Plumbing did a full bathroom remodeling project for us and we could not be happier. They coordinated all of the elements and trades needed. The project coordinator, Tony, was prompt and courteous, keeping us updated through the entire project. The subtrades that he worked with were of the highest quality and very professional.

Jennifer C.

I did not ""decide to cancel"". The gentleman I spoke to specifically said that he could not guarantee that someone would be able to come out at all yesterday. So if you were planning on coming in the afternoon he did not sound too hopeful about it. And yes I was expecting you earlier because that's when the appointment I made 2 days prior was set for. And if you have to bump someone for other emergencies then common courtesy tells you that you should at least call them and let them know. Let's just call it a clean break and the best of luck to you and your company.

Pete F.

We made a mistake and had some work done by another firm. If there was one word to describe MR Plumbing, it would be professional. From prompt responses to thorough work, and great customer service like using shoe covers when they entered our home and explaining the situation completely. We couldn't be more pleased. A great experience all around.

Kathy P.

Just moved into a house in Chicago built in 1956...house has been vacant for years. Kitchen sink just stopped draining a week after we moved in. Had someone come out yesterday who ran 30' of line through the kitchen sink drain and couldn't get through. He suggested cutting into the wall behind the sink ..we just finished remodeling the kitchen after 2 months..so that was a no.

We decided to get a 2nd opinion and called Mr Plumbing. The owner, Mark was great. Asked a lot of questions so he had an idea what they were dealing with. Kevin came out 1st thing the next morning and he was WONDERFUL. He was able to rod the drain with no problem. AND I think my kitchen floor was cleaner when he was done than before he started...very tidy work.


We will be using mr plumbing for any and all future plumbing needs. Great work, guys

Northern Y.

Called on a Saturday for service due to unable to correct the problem myself due to a recent auto accident and having a fractured vertebrae. A ""technician"" arrived, rodded the main but didn't comment that the slip joint outside the home wasn't aligned properly. Left a mess of plumbing discharge in the workspace, and didn't offer to clean it up. Charged $695, and he spent double the time outside in the driveway organizing his truck, which I was told was part of the bill. I called back 10 months later, asked what their warranty was, told rudely I should be happy it worked for 10 months and I need to pay again for them to return. Called a REAL plumber who properly diagnosed the issue, corrected the issue and knock on wood no issues for 20 months. Their customer service is unprofessional, I have asked to be taken off their mailing list and they can't even do that right. BS company, they and Service 1 heating out of Plainfield are in the same category.

M C.

The service from MR PLUMBING is superb. They are professional and work with you until approved by the towns inspections. We used their services twice and both times, very happy. They are trust worthy and not expensive at all. They do great work and are worth every cent they charge. If you need any kind of plumbing job, they are the place to go. As well as being professional they are friendly. Thank you for a great job!

Dennis G.

I'm giving 5 stars for the phone response, plumber sent, quality of work, politeness, attitude, and extremely quick service.
But I'll echo other reviews- extremely overpriced.
I needed the little piece inside my shower handle replaced - it's outside and it cracked. I bought the piece at Home Depot for 7$ but I couldn't figure out how to do it - even with u tube. So I Angie's listed it and these guys were on it. Didn't even discuss price bc I thought it was a 5 minute fix (which it was) and would be maybe just the cost of the visit - this wasn't an emergency as I have 4 other showers in my house I can use! When he was done - and he was super nice - and genuinely loves his work - it was $400 - but he added a coupon of about $30 to help me out. $370 for a 7$ piece!!!
In the end I'm glad i have $ and can afford it but I feel bad for those who are on a budget. Maybe my cost was high bc I'm in a nice neighborhood - or maybe this is really the going rate!???
All in all i would call them again bc I like the dedication and professionalism of this company.

Jean W.

Excellent plumber. Very knowledgeable and helpful. Fair price. Great job!!!
Highly recommend!!!

C C.

Heads Up on this group `
$165.00 per hour from the moment they step on your property
(That includes time they spend quoting you a price on another job you ask them about doing, so they charge you to give you an estimate as well)
Plumber worked for 4 hours - and could not unclog my bathroom sink!
He did manage to change out the flushing mechanism on my toilet, but that was a 20 minute job!
The bill was $700.00 and the sink was still clogged. The entire time the plumber was shaking his head saying ""I have no idea whats going on here"".Well - gee, than why did you keep at it for 4 hours???????
( I will say he seemed like a nice man)
My landlord finally just asked him to leave.
The next day another plumber came and had it fixed in an hour.
To quote Taylor ""we are never, ever, doing business together""