Mr. Plumber

Laura H.

We called with a backed up drain on Christmas Eve. He came out within an hour, correctly (and simply) diagnosed the problem - which turned out to be fairly simple, and fixed it! He talked with us about why it happened and what we can do to prevent it in the future. (By the way, don't just put anything down your kitchen disposal!) His sense of humor was great, and he didn't chastise us for the reason for the clog. His price was excellent - I would highly recommend Mr. Plumber!!

Nick C.

Outstanding company!! Quick on the response, efficient work and very reasonable pricing! I'm beyond happy I made the call when our water heater in line sprung a little leak! Thanks fellas!

Sal A.

He did a great job blasting my drain pipe with his hi-pressure hose. Did all the work from the back entrance, so no mess inside! Turns out Mr. Plumber is not his real name, or else he'd get 5 stars. Overall good value, I was satisfied!

Jim W.

My wife and I had an emergency situation going on in our upstairs bathroom. Rick not only responded quickly, but managed to resolve the problem very efficiently and in a timely fashion. I really appreciated how attentive he was. We would not hesitate to use Mr. Plumber again.

Blanca B.

I was not getting any return calls to fix our pipe problem. Mr. Plumber answered my call and come over in a timely fashion. He was very professional and worked around my budget. Thank you!

Tyson E.

Called to confirm appointment for estimate, said he wasn't interested anymore then hung up on me.

Kari B.

Called Mr. Plumber today about a non-emergency leak from our bathroom faucet. Rick had Jim call me immediately and he was at our house within 15 minutes. The problem with our faucet was explained to me in detail and fixed quickly and efficiently. The cost of repair was reasonable. I would totally call Mr Plumber again.

Tom M.

I worked with Rick at Mr. Plumber to replace a water heater at a 4 plex I own in Santa Rosa. He gave me the least expensive price and was able to get it done fairly quickly. Then, about 7 months later the water heater began to fail. He went and checked it out and found out someone had stuck a rag into the vent which had disrupted the electronics. He worked the manufacturer's support and was able to get it fixed and did not even charge me. Great experience

Stan P.

Rude and unprofessional.

- Changed appointment time 2 times on me - no bid deal I guess as I had a free day. Annoying nevertheless.
- Refused to tell me his hourly rate - that bugged me, but I suppose everyone has their own business strategy.
- Gave me a $530 dollar quote for repair which seemed very high. I let him know that, and told him that I will consider it, but also told him that I am considering other plumbers that charge as low as $55 per hour (but unable to do the work immediately dew to their work load). He laughed at me, telling me that no decent plumber would ever charge that rate, and charged me a $50 service charge fee, which I paid without any hesitation . When I asked him to give me a breakdown of parts and labor cost for my reference, he refused! I told him that it would be fair to give me a breakdown if he charges me a fee (maybe I am wrong here). He grabs my cash, leaves the house without saying good bye and slamming the door. While all my other complains could perhaps be questioned, such rudeness is absolutely unacceptable.

(in a week I got everything repaired by a different licensed plumber for half the price...)

Adam K.

I'm very happy with my experience with Rick of Mr. Plumber. He was very responsive and picked up the phone when I called. He had same day availability for my work. The main sewer line to my house was clogged and he fixed it with no problem. He gave me an accurate quote over the phone and it was very reasonable. I will recommend him anytime.