Mr Drains Rooter & Plumbing

John p.

While replacing a section of pipe under house, we saw how badly it had narrowed inside. In addition, we were starting to see fresh water flooding our bathroom and hallway.

I found three plumbers that I left phone messages (it was a Sunday). The ONLY return call was from Mr. Drains, and I got that in only 15 minutes after I left my message.

Josh came over and put a camera down the line. Our house was built in 1950 - some 70+ years ago. The original pipe under the house as well as the larger pipe crossing under our yard to hook up with the city's sewer system were both breaking apart. Too many earthquakes, too much settling of the house. Both pipes really needed to be replaced.

Josh gave me a good price, offering me reduced price to do both jobs. We set the date and time for the work crews. On the appointed day, Josh appears about ten minutes early and was quickly backed up by a host of his workers.

The important part of this review: YES they were respectful of people and property; YES they arrived on time and worked hard; YES their pricing was good; YES, if I need plumbing services in the future, Mr. Drains will be my first call. I highly recommend this company and know they will give you the same honest service I received.

Brad M.

If you have a need, these are the folks to go with!

I called a well known outfit (we all have heard thier smart ads on the radio), to come out to address a backed up sink at my business.

I then had to leave to take care of a customer issue off site before the plumbet arrived. So I left instructions with my employee to have them snake it for thier constantly advertised low price of $99 and to call me if there were any other issues/charges.

Of course, I get a call. I'm being told by my employee that the plumber did not even bother to try to use the clean out next to the blocked pipe under the sink and that the drain pipe itself inside the wall has now been broken and there is water all over our kitchen floor and inside the wall. On top of that, I am now being quoted $3500 to repair that which the plumber has just broken.

I ask him to please wait until I can return and the plumber's reply is, I'll come back tomorrow morning.

When I return, I find that he indeed break the pipe off in the wall and the clean out is completely untouched!

I tried calling the plumber several times the next morning but I'm now ignore. He does call back later but never actually returns.

That's when I finally gave up and contacted Dr. Drains. Their rep Josh came out, did a thorough inspection and clearly explained the root cause of the original issue. He also explained the now needed repair required to fix damage the first guy caused.

His team came in, knocked out the repair and took care of the original problem for less!

Now we can get back to work.
Thank goodness.

Give these guys the job first, you'll be happier than me that you did.

Thanks a million, Dr. Drains!

Kat G.

Hi! This business came within two hours to unclog my drain. Josue was professional and did the job quickly. Highly recommend!

Jill S.

Since my last review, Josh has had to come back 2 more times. He came back with the hydro jet and then again to fix pipes that were broken due to tree roots. Both times he came punctual and always very polite. I work nights so it was hard to get a hold of me during the day but Josh got the job done! Thank you so much for your patience and for fixing what could've been a really big problem. I highly recommend this business

Tyler A.

Shower needed a new faucet or whatever they call it. Scheduled an appt and arrived on time and got the job done. Definitely will hire them again and again. Very professional

Marsha G.

Yeah.., Josh and his crew were AWESOME. He came out and diagnosed the problem but let me know he felt there was more going on and recommended we run a scope for analysis. Which I agreed. He informed me step by step explaining what I viewing within the pipes. My tree had broken and infiltrated my main sewer line. It was BAD. I was devastated Josh reassured me he could take care of the problem. He cleared the drain so I could function Two days later when and his crew came out and fixed everything. They were very polite, clean, most of all efficient. I felt his pricing was beyond fare. He ran into a bit more work than expected but stick to original pricing. That was very commendable. If ever have plumbing's needs I will definitely be calling Josh at Mr. Drains Rooter & Plumbing. If I could give this company ten stars I definitely would. Thanks again Josh for everything. I applaud your integrity, honesty and hard-work.

Lily B.

Service was great! Joshua was really quick and and responsive. Came thru within an hour, and fixed my toilet. He was really nice. Thank you!

Chan K.

Josh was so responsive. Quick to help. Professional and fair in pricing. He kept his word. He was courteous and well knowledgeable in his trade. I would definitely recommend him for others and will continually reach out for my future plumbing needs. Thank you so much Josh! You helped our church home/office operate with no down time! You are amazing~

Richard W.

We needed a toilet replaced in one of our upstairs bathrooms. Josh, from Mr Drains Rooter & Plumbing, responded quickly to our request for a quote. The quote provided was very fair/reasonable so we agreed to go with Mr Drains R&P. Josh gave us a number of dates/times for doing the work, all of which were very responsive to have the work done quickly. Josh arrived at our house at the time we agreed, and finished the job in the expected time. The workmanship was thorough, the job site was as clean when he finished as when he started. Net net, we were very happy with Josh and Mr Drains R&P and would highly recommend them to others.

Tess M.

Was available immediately.m to handle the plumbing emergency. Great help. Quick and good service with reasonable prices!