Mr Clogged Drain

John C.

Came with a broke snake then told warranty company i have a major blockage and also broke my line now i have to file with the license board to resolve and fix this bigger issue now 100% RIP OFF DONT LET THEM IN YOUR HOME. Good thing my home cameras have audio and video telling his boss the snake was broke and i'm sure he is at someone else's house right now with his 2 tools and 1 is broke.

Daniel C.

Mr. Clogged Drain was sent to us by our home warranty for a leaky water heater. They said they needed almost $1700 above and beyond what the warranty company would pay. I asked for a detailed estimate but was never given one. My father had to accompany the plumber to Home Depot for the water heater warranty and had to pay over $40 to get the water heater shipped back. After the repair, we contacted Mr. Clogged Drain a number of times and were told they would send a receipt. They have not up to this time. We were taken advantage of and would not recommend this company. We will likely dispute the charges with the credit card company unless we get something explaining the price difference.

Lois O.

I had Mr. Clog company come out to my Condo for a leaking bath tub faucet. they took pictures of what needed to be done and sent it to my warranty company. Warranty company disputed it. The warranty company and I agreed that the job will cost $200.00 to complete my repairs. I agreed to pay $100.00 and the warrant service pay $100.00 . I called Mr. Clog made an appointments for them to come out to do the work. 1st appointment 4hrs late did not have the parts and to late to work with maintenance. 2nd appointment for the next day they were a no show and did not call. 3rd appointment it was a no show and did not call. The 4th appointment the tech called me an hour before he was to arrived and explained to me that instead of $100.00 I would have to pay him $350.00, that in addition to the $100.00 from the warranty company in order for him to do the work that day. I tried to give this company the benefit of the doubt, but the in your face disregard, for my time waiting on no show no call appointments, unprofessional attitude, this was just ridiculous. This was just the high lights of my experience with this company there is more I won't go into. Use them at your own risk.

Jenni G.

The company called to let me know they were very busy and would likely be late to come help me out. An hour later, another tech called to let me know he would go ahead and come by within the hour. He was amazing! Literally. I told him we are now best friends. He kept working to solve my problem even though he was afraid it could have been a pipe and not just a blockage. He was able to clear it thankfully, but the best part was his attitude. He was a pleasure and sweet as can be. Very nice guy who I felt comfortable having in my home. I wish I was better with names, but I hope he had a wonderful weekend for his father's birthday! All around good guy and solved my problem.

Joshua D.

MR. CLOGGED DRAIN PLUMBING SERVICES LLC was dispatched to my home by the home warranty company. While there on the first visit they had to take pictures and submit it to the home warranty company. At that time I was charged $85 for the service. I understand there is a process for using a home warranty company and paid the $85. It has now been 3 weeks after the warranty company has approved the repairs and this company has never shown back up. Have tries to make contact with them a few times and they have told me "oh your on the schedule for this friday" in which I had to take off work for them to never show up. Now when I call them they don't answer. Terrible business and would not recommend anyone using them that actually wants their plumbing issues resolved in a timely matter.

Kirsten S.

I first hired a well-known plumbing company they came in made the situation worse and gave me a higher price telling me that's what I had to pay to fix it I ended up calling this company to come and give me a quote because I felt like the quote that the 1st company gave me was too high. mr clogged drain came in and give me a cheaper price and fixed the leaking the next day.

Abdul S.

They took care of my broken shower, quickly and efficiently. Up front pricing with no games, would definitely do business again without hesitation!
Thanks again

Laura H.

Punctual
And honest

Showed up on time
And we Would use Again

The service guy was professional

Kim P.

This company is the worse, they are unprofessional & rude and the guy Mr. Anderson tried to talk to me as if I was not human. They were called out because my water was not getting warm so my valve had to be replaced. First off they told me the guy would be here between the hours of 11-3, he didn't show up until almost 1 1/2 hours later and I had to call to find out where he was (No Communication at all). Once he started and was putting everything together water started going everywhere. I'm running around trying to gather towels and the repair guy just sitting there looking at me confused. I contacted Mr. Anderson and he tried to blame me for his repair guy not turning the water completely off (mind you, the guy had the water running in the bathroom sink the whole time (I kept trying to figure out why it was on, I couldn't communicate with him because he didn't understand anything I was saying, while he was replacing the valve, water went all over my bathroom causing the water to seep to the ceiling of my garage but Mr. Anderson blamed me when I brought it to his attention. Now, that was the 1st issue. I said ok, whatever. Then he put my faucet in upside down, I attempted to tell him it needed to be turned around but he did not speak English, so trying to tell him was a bit complicated and he still did not correct it (my handle does not even face in the off position as you can see in the photo below nor did he caulk it.

I called Mr. Anderson to ask him why was my faucet silver and not the same color as the faucet I originally had and he gave me some bs excuse that my warranty only replaced it with builder's grade, no excuse for not replacing it with the same color and function so instead of him replacing it with the same nickel color he replaced it with a cheap silver faucet that cost $58.52 from Lowes. This faucet has no way of operating a shower at all, how you give me a downgrade of what I originally had (regardless of it going through a home warranty or not) They put something less of what I originally had in my bathroom to begin with and that is beyond wrong on so many levels. Now I have a shower head in my tub but I am not able to take a shower, I have OCD and do not sit in tubs. I tried contacting Mr. Anderson about this and I guess he is not taking my calls. This is my first time trying to use my bathroom being I had to have a company come in to fix the 2 huge holes they cut into my wall which cost me $296.00. Here I am getting ready to take a shower and wash my hair I go to turn the shower on and there is no way in doing so. I am beyond livid and disgusted.
1. My home warranty paid them $500, I gave them $160 + the $65 service call fee. In return to be disrespect and talked to crazy, job placed on hold over the weekend after their repair guy told me the next day at 9am to come and finish the job and I was put off til the following Monday when I had family coming in from out of town for the weekend (9 people trying to bathe with 1 bathroom) 2. A wet bathroom from him not turning the water completely off 3. Water spots from the bathroom on the ceiling in my garage 4. 2 huge hole 5. $296.00 fee for repairing the holes they put 6. A cheap faucet 7. The wrong color faucet 8. They put the faucet in wrong, with no way of taking a shower at all.

To top it all off Mr. Anderson told me, he sends Hispanic repair people that do not speak English because he does not want his customers interacting with the contractors, that if they need anything they need to contact him not talk to his workers.
With that being said how was I suppose to communicate any of the issues that went on at those moments? Then he would not let me pay the $160 in cash, telling me at the very last minute that I had to pay him over the phone and if I refuse to give him my credit card over the phone, he would inform his worker to leave that he did not want his contractors handling their money, (he never told me I could not pay cash) that if I had to pay in cash he would not complete the job that they had already begun to screw up (paid online). I will see what CHW say about this tomorrow because I have already reached out to them.

I am very dissatisfied. I wish I could leave a NEGATIVE (-5 star review) Just because a person uses their home warranty does not give a company right to treat them like trash or try to belittle them for having a home warranty. If you hate working with people that have home warranties then don't contract with them. Most of the reviews on here a people being bashed for have a home warranty and being treated differently from the people that don't.

I have provided pictures of it all and I have reported all of this to my warranty company, this will be dealt with professionally. I will give CHW a chance to correct everything that has happened

I have no reason to lie on a company, and the fact that he is calling everyone a lier in the reviews says a lot about him and his company (shame on you)

Seth N.

If I could give this company a zero star rating I would. They came out to fix a leak under the kitchen sink. After the initial diagnosis appointment, they set up a second appointment to actually fix the problem. On the day of the second appointment, they no showed. Fast forward to 2 weeks later and they had an additional 2 no shows for scheduled appointments. When I called Mr Clogged Drain to ask about the repeated no shows and to reschedule the appointment, the receptionist was extremely rude and unprofessional. DO NOT let these people work on anything in your home.