Moran Supply

Ryan S.

Knowledgeable, helpful, professional, and all the plumbing supplies you will ever need and many you will not. If you want to waste your time (and time=$), go to Home Despot. If you want to speak directly with someone who knows what he is talking about, go here.

Brian I.

Even though they didn't carry the product I needed, they offered great advice and suggested a hardware store that might carry what I needed. Thanks!

Angela D.

So I called today to inquire about purchasing a couple of Kholer toilets. I've gone online and consumer reports to get a better understanding on the differences between the brands and features. I found the toilets online and and thought, let's contact a local (Oakland) company and see if they also have them. Contacted Matt at Moran Supply who seemed less than happy to answer my question about Valve size and trap sizes. He was very rude after quoting me $201.00 more than the online company who ships out of Stockton. So I called back to ask had I done something to cause such behavior and he simply stated ""I have 10 people in the lobby and 4 on hold is the reason that I might have come off rude! Then hung up! Maybe a bad day but he just lost a small sale.

Katy D.

I had to order two expensive fixtures for my boss' home and have them delivered and installed before they returned from vacation. I spoke to Andrew who helped me find the correct faucets. Andrew's supplier had one faucet in stock and was able to get it to me in 2 days. Unfortunately, Andrew had no luck finding the second faucet, but directed me to an online supplier who had it and was able to ship it to me quickly. Andrew lost the sale on the 2nd faucet, but he saved me time and was able to assist me in getting what I needed fast. I will always call Moran Supply first.

J V.

The employees at Moran Supply go out of their way to be unpleasant and unhelpful if you did not buy your fixtures or parts from them.

I called Moran Supply to inquire if they sold plumbing fittings, which I needed to install a faucet. I specifically needed a 3/4"" compression nut, standard. They confirmed that they carried the piece, so I drove there during my lunch break. I entered with my faucet, to check the fit. Inside the store, I was told that they do not have fittings for me. When I told them I had called, they said that if I had not bought my faucet off the internet, they would help me; however, they did not want to sell me the fitting.

While I want to support a local business, I feel like it is my duty to steer anyone away from Moran Supply. I would also give zero stars, but one star is the lowest option.

Louis A.

I went looking for a new faucet and a helpful gentleman named Juan diagnosed the low-flow problem with the new one I had purchased elsewhere. Didn't even buy anything. Next time I'll start with Moran Supply to save $ and grief

Jan S.

I went to Moran to replace a Kohler faucet...low and behold, they fixed the old one right there and I didn't need to buy a replacement. I so appreciate the service.

Jonathan A.

Purchased a rough-in valve for a shower. They sold me one that has temperature control only, no volume control. Why did they not mention this to me? Really frustrating. I do not look like a contractor, and Moran's gives non-contractors attitude. Take your business elsewhere.

David B.

This place is great. Been buying Kohler products from them for years. Owning a 20 year old condo there is a lot of things that need replacing and they're happy to help figure out the issue and the part to fix it. They'll deliver anywhere in Oakland for about $20 which is great when you don't have a truck and you order medicine cabinets or toilets. The owner, Andrew, is great to work with and very responsive. Can't say enough good things about Moran Supply. They have the largest selection of in stock Kohler products in the east bay. A lot of the stuff is special order, but just plan ahead and it takes 2-3 weeks to get almost anything. Most common parts are in stock. Highly recommended.

Gretchen K.

We ordered bathroom medicine cabinets from Moran's and waited for three months to receive them. Each time I'd call there'd be further delays. But finally they came in. And the color wasn't what we ordered. It was a special order product from Kohler, and Moran's policy is no returns on special orders. But I felt that the mistake was theirs and they should make it right and take it back. (I was told we'd wait another 2 months to exchange for the correct item, and preferred to order online and have it sooner). Not only did the owner suggest that the mis-order was my husband's mistake rather than his clerk's, he suggested to me that he deal ""with my husband."" So infuriating. Ultimately, they did make the return, but not before I was shaking, insulted and sitting in my car in tears of frustration. (I'm not surprised to see others comment here about sexism and poor service). Wouldn't it be better business to treat your customers with respect and kindness? I guess they don't have to care about regular homeowners since they mainly deal with contractors.