Moran Supply

Carlo K.

This is were the pros Shop. the Service desk people are real help if you need to figure something about the plumbing, just bring lot of pictures and old parts with you.

If you are a newbie to the plumbing jobs they will set you up with the correct products.

They matched prices for me in the past but you need to ask.

Cool bunch of Folks.

vita k.

very nice very helpful people who work here! as a female i appreciate when men do not take advantage of women that do not know much about a subject.never the less i will return, honesty is a must!!!!

Pamela C.

This place is fine, but you need to update the hours you show on Yelp. They are not open on Saturday. I arrived to find that out in person. A wasted trip.

Mark C.

We thought we had to get a larger on-demand hot water heater when upgrading some plumbing. So, we bought one and when the plumber showed up, we did not need it. So we returned it, same day, never opened. They charged us a 20% restocking fee which on a $3000 hot water heater was VERY pricey! Really, 20% to put a box back on the shelf in the back room? We were willing to pay $50 or $100, but $600?

This was several years ago, but I drove by today, and I am still angry. So, I thought I would post.

Jonathan S.

I needed to help a friend with a faucet problem that required a call to purchase replacement parts. I called Moran and spoke with one of their people (Paul, I think) and he was exceptionally helpful - GREAT knowledge, accurate information and he offered two potential solutions in addition to giving me courteous service. I will definitely go back here in the future. Much better alternative than going to a big box and trying to find someone who really knows plumbing...

Justin D.

I've worked in the trades for a long time, so I have pretty thick skin. I went in as a ""homeowner"" and was met with incredible rudeness. The desk guys are awful. Avoid this place. Go to Piedmont or Truitt and White.

Zizzle D.

I can see how some people might feel overwhelmed here, but as a Do-It-Yourselfer repairing my home, I find these guys extremely knowledgeable, helpful and really easier to do business with.

Their prices are better than Home Depot & Lowes and competitive to what I found online.

So I ended buying my tub, sink, toilet and faucets.

Very happy with a products and service.

Parking sucks though.

R D M.

This IS a store that caters primarily to building professionals. If you walk in in Dickies and have dirt under your fingernails, you'll probably be treated better than if you pull up in your Range Rover and stroll in in your Dockers and Merrells, looking for a cartridge for your Made-in-China, Euro-branded $900 faucet. They do know their stuff and will do their best to find what you need if you know what you need and don't waste their time or have an attitude.

MAURICE C.

Thought I would update, had to visit their store again because one of the new(ish) toilets I bought last year started leaking. Went in to see Ron or Rich, was told Ron retired and Rich was off. Told a guy I bought all my plumbing there and the toilet leaked. He said I needed a receipt or the model number. I askt him if he could just look it up under my name, and he fiddled around a long while and finally told me no he couldnt find it, I would have to came back with the information. I says I can show him the model in the showroom, he said it wouldnt help, too many changes in it??I guess I will have to come back later. Its hard when you work and they are only open weekdays and close so early.
So next day I call and talk with Rich. He finds my order in the computer right away! I tell him I cant get in there. he says why dont I just call Kohler and have them send me one under warranty. Rich said its only the flapper went bad from chlorine, gave me the model number for the part. Guess what, they did, I had it here in under a week for free! thanks to Rich! Sorry only 4 stars this time cause the first guy I spoke with wasnt so great.

Steven C.

On the advice of my contractor, I went to Moran Supply to purchase a shower valve for a condo remodel. They recommended a Kohler shower valve. I purchased the valve and then gave it to my contractor to install. My contractor gave it back to me and told me that it was defective. I brought it back to Moran and told them that it was defective. They told me that I had to return it directly to Kohler and that they offered no refunds. They then suggested that my contractor broke the shower valve. When I told this to my contractor, he adamantly denied breaking the valve. I've never heard of a store that sells you a defective product then refuses to allow you to return it and tells you to send it back to the manufacturer.