Moore Home Services

★★★★☆ 4.1 / 5 (541)
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: 3321 Industrial Dr, Santa Rosa, CA 95403
: (707) 243-8220
: https://moorehomeservices.com/?utm_campaign=yelp_mhs

Company Overview

Moore Home Services delivers superior eco-friendly climate control systems available today, combined with unparalleled customer support. We collaborate with you to create a solution that offers cost-effective solutions to boost the comfort of your home or enterprise while reducing resources, money. As a local company with more than 100 years of climate control experience, we service all brands and offer a one-year warranty with a enduring assurance on quality. We promise to you is that every of our offerings are 100% correct... or 100% free!

The certified HVAC specialists are licensed, insured, and highly rated with over years of expertise. In addition, many of our staff are NATE Certified, along with certified by the EPA. As a proud local business with a century of a hundred years of climate control leadership, we offer a 12-month satisfaction guarantee, plus a enduring assurance on quality. Moore has been awarded multiple recognitions for outstanding service for our focus to superior service. Our pledge to you is that all of our solutions are fully accurate... or completely free™.

Moore Home Services began with a fundamental thought. How can we sustainably set ourselves in the competitive HVAC market? The resolution to that query emerged over a humble lunch in 2009. While enjoying a lunch dining experience at a restaurant in Petaluma, two founders came together and drafted ideas onto a paper napkin. The result was like a scene from a movie.

Typically, it takes many years to create a local impact; at Moore Home Services, we accomplished that in under 10 years. Currently, we manage a lineup of in excess of 50 trucks and a dedicated team of 100; all trained to provide our clients with the finest HVAC experience. We value our tailored recruitment strategy. In a specialized area such as HVAC, it's crucial to select people with skill and dedication; you can't recruit anyone into this business.

Business Services

  • Drain installation
  • Drain repair
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:7:00 AM - 7:00 PM
Tue:7:00 AM - 7:00 PM
Wed:7:00 AM - 7:00 PM
Thu:7:00 AM - 7:00 PM
Fri:7:00 AM - 7:00 PM
Sat:7:00 AM - 6:00 PM
Sun:7:00 AM - 4:00 PM

Recommended Customer Reviews

Joel S.
★★★★★

Highest praise for Gary, who truly went above and beyond, troubleshooting a very unusual furnace/home generator issue. Super nice guy, super competent, went so far as to give me his personal phone # as we tried (successfully, in the end) to fix a problem nobody had heard of before.

Jay L.
★★★★★

I've used Moore for years on a variety of installations and maintenance. Their bids are always well considered and their workmanship is first rate. Plus an always competitive price.

For one reason or another, I have not always picked Moore's bid for a project, but I know if I had, I would have been happy.

D L.
★★☆☆☆

The earliest appointment for an emergency repair will be Feb 3??? Really?
No heat for 5 days? It took two more phone calls to find a contractor to do the repair in 3 hours! Now that is service!

Shannon P.
★☆☆☆☆

Horrible! We've had a heat pump from them for about two years. It has NEVER worked properly. After the 6th service visit they got a warranty specialist... they're going to ""try"" to fix it on Feb 18!
2 years, and they can't hurry just a little?
Would not do business with them again.

Nicole M.
★☆☆☆☆

First off not on time late an hour didn't even call to say they were late. Second two men that were rude to me. Complained the whole time they were hear. Demeaning to me. Just not professional. The list goes on and on do not waste your time with them. They think their sh.t don't stink.

Wayne K.
★★★★★

I called to have my entire heating system checked and serviced and Moore was out the very next day. Manuel spent a great deal of time inspecting and answering our questions in great detail. Moore has serviced our home for over 13 years and we highly recommend their friendly and responsive service.
WK

bonnie e.
★★★★★

We've been using Moore services for three years now; we have always been happy with their work.

All of their employees are super friendly, professional, respectful and well trained to do their jobs well.

Shar N.
★☆☆☆☆

We had Moore install a new furnace and all new ducting in 2017. We later got a membership for $9.95 a month. We had them do their yearly maintenance this last week, and they told us rats have eaten through the ducting, that we have rats and rat droppings in the ducting so our air quality is bad. Then gave us an estimate for $17,000 to replace all the ducting with Alumaflex ducting, which they said rats cannot chew through. So I asked why they didn't put that in originally...Of course no explanation for that. We got a second opinion, and there are some repairs to be done, around four hours of work. There are some holes in the ducting which can be sealed with metal mesh or sealant. There was a rat in the attic at one time, but we have rat bat in the attic, and no rat problem currently.
The second opinion company is a very honest company. They have done work on other property and our daughter's property.
Do not use Moore. They have a very bad reputation in the HVAC realm. All they care about is the sale.

Bilbo The C.
★☆☆☆☆

Curtis Moore is now at Same day heating and air. Both corporate owned. I found out the hard way by using Moore. I was bombarded by the ""maintenance tech"" and ""supervisor"" so they could try to sell me a new system. My current system is 8 years old.... Please don't support this company and support local ones. Unqualified people are sent out

Laurie S.
★★★★★

We have had some big home services needed as our home is an older home and have used Moore Home Services for our new heater and our experience is that they are awesome! We have also hired them again to do some more services because we were so happy with them.

We highly recommend them, the employee's like Miguel who came today to talk us through our next desired services was so kind & patient he made the process a good one.
Sincerely,
Laurie S.

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