Moomau Plumbing

Joe G.

""Wow neighbors, I just had a most successful and rewarding experience with Robert, President of Moomau Plumbing, and his team of professionals in resolving my difficult and unusual experience replacing a home toilet. The problem was that I had a Case wall mounted commercial style toilet installed in my home, a residential property, in West San Jose. Several plumbers would not even take a look at it when I told them that I wanted a new wall mounted toilet installed here in my home.

All that changed when I got the name and number of Moomau Plumbing from Heath at Rubenstein Supply Co. [See my separate write-up] as one of the two best plumbers in the San Jose area. I immediately called Moomau and had the pleasure of talking to a very knowledgeable and friendly lady named Debbie. She was very pleasant and helpful in discussing the specifics of my situation. She agreed that they would pickup my new toilet from Rubenstein on the way to my property!

A two person team arrived at the scheduled time and date, the lead plumber named Billy was most knowledgeable and was able to see the unique problems that he faced. Because of my situation, we had some discussions with Robert, the owner, to develop a specific plan of action. Work was scheduled to be done in the crawl space in the next couple of days so that a specialist could be scheduled to do the crawl space work.

Sorry, my story is getting too long, lol! I had discussions with Debbie and Robert to help insure that everything was kept on track. Robert made personal commitments to me to rush the job because of health issues in my family. Everything was done as promised and both my wife and I are most happy to have a working toilet on the first floor of our home! [PS. We are seniors who do not like to climb steps all day!]

Thank you Robert, Debbie, Billy and the entire team from Moomau Plumbing who helped us get through our crisis without any accidents!
Joe and Luz in West San Jose""

Jim P.

My neighbors swear by Moomau Plumbing. I fortunately haven't needed a plumber for several years, but luck finally caught up with me when a shower temperature control valve and toilet both started acting up.

I gave Moomau a call and sent them pictures of the temperature control knob, along with the brand name. Billy showed up when promised/expected and had the needed parts with him. He was very professional and efficient and got the work done quickly.

Debbie, the office manager behind the scenes, was very responsive and easy to work with in setting up a convenient appointment time. She also followed up after the fact to make sure I was satisfied with the work. Moomau seems to have high standards and take customer satisfaction very seriously, which is nice to see in the service business -- where it is often difficult just to get a call back when everyone is so busy. Moomau met/exceeded my expectations, and I won't hesitate to use them again.

C J.

We just like this plumbing company! Billy and Diego have been awesome. Super accommodating.

Phillip D.

I have used Moomau three times in the last year and a half. Each time they provided excellent service and were always on time. Billy is an excellent plumber and provides service above and beyond that is required. He also gives great advice about the problem and how to avoid it in the future.
I had them install a toilet and when they unpacked the toilet there was a hairline crack in the tank. They went back to the supplier and returned with a new toilet. They did not charge me for the second trip because Billy said he should have seen it when he inspected the toilet.

Steve L.

Great Plumbers, wonderful people, knowledgeable at working on an old house and pipes. Rob, Billy and Jose first came Christmas eve and fixed really bad leaky faucets. I'm remiss for not thanking and posting sooner.

Last week, Diego, Daniel, and Jose snaked main water lines and now they flow free. It was a dirty nasty job. The grease and grime in the pipes were unbelievable. I believe they used approximately 75 feet of ""snake"" to reach the clog.

We are grateful to have met Rob and his crew. They are honest experts plumbers. We would absolutely would use them again. God bless them and our World

Mike V.

I've worked with Billy at Moomau Plumbing for years, and his workmanship and experience make him my go-to guy for any plumbing project. The work is always beautifully done with no worries about anything getting damaged. Always on time. True professionals, they get my full recommendation to anyone.

Alaire O.

I have been a customer of Moomau for many years now and we are always pleased with Billy's work and attention to detail. He knows his stuff and educates you on what the problem is and how it'll be repaired. This is the best plumbing company in the area hands down. I will only choose Moomau. Thank you!!

Akiki A.

As with some other reviewers, I was disappointed with Moomau both professionally and w/workmanship. I read through all of the great ratings and was happy to find and support a very local business. I had a leak from an upstairs bathroom that filtered through to the bottom bath. It took them about a week to find from where the leak originated; they'd come back almost each day in between other projects. In fact, Robert brought Billy with him on a few of those occasions. So as it turns out, I was paying for two people to find the leak for this period of time. I made the mistake of telling them that my insurance would be paying for it and they took advantage of my trust. The total cost was over four figures for labor plus an $18 part. And guess what? The pipe continued to leak. Because this accelerated my plans to remodel, out of curiosity I asked Moomau to come back to quote on replacing the still leaking pipe into a 2 inch pipe. When I told Robert the pipe was still leaking, he didn't say one word, literally. He didn't say 'you should have called us back' or 'oh no that's not good'. Not only that, he stepped-up onto the top of my toilet to look at the pipe area without taking off his shoes. I can't believe any of this was unintended. I paid another local plumber for the remodel of two bathrooms and found another local plumber that I recommended to a neighbor (and that they used and were happy with). Bottom line is that Moomau lost my trust and additional business not only from me but my immediate neighbors.

Leanne W.

This company did a great job with the plumbing job: Extended plumbing line under the house to move the washer over about 8 feet in the garage and also pulled the water line under the house from the kitchen sink to the back of the new refrigerator I bought.

We have used this company in the past and I feel like they are very reliable and do good work. Robert told me that if anything were to go wrong with his plumbing install, he would come back and fix it immediately, although he and I are not expecting any problems with this.

Robert also showed me how to repair a few simple things on my own so I don't have to call a plumber out to fix something I could probably do myself.(I had requested this from him and he was more than happy to educate me).

My only one small complaint is that Robert took a while to get back to me with an estimate and I had to remind his billing secretary about that. She got after him they squeezed my job in quickly. I am not too irritated about the delay because with the pandemic, all of these companies are absolutely swamped right now with everyone being home and wanting work done.

I would still recommend this company to anyone who needs plumbing work.

Matthew S.

Remodeling without a contractor, so I am managing all the vendors. Moomau has been by far the best to work with. A few high points which distinguishes them from others:
1. People here every day, on time, until job finished
2. Very competitive pricing (almost felt like he was giving me the family discount or something!)
3. Quality work, done right
4. Robert is a great guy to work with. We actually spent a lot of time talking together and he helped provide some great experience-backed information on the local schools

I have now worked with them on a second project, and as long as they are around, I will not be using any other plumbing vendors ever again.