Moomau Plumbing

Michael M.

They were perfectly on time, reviewed what needed to be done in advance, worked fluidly (pun unintended) as a team to get everything done as fast as possible, AND kept the area spotless and clean.

I'm hoping to not need plumbing help any time soon, but if I do they will be the ones I call!

Teresa D.

I had a tenant that reported a sporadic leak under the kitchen sink, and broken sprinkler head. As the house was in escrow, I needs to complete any repair work quickly. I spoke with Stephanie at Moomau Plumbing and she was very helpful, efficient and was able to schedule an appointment a few days later.

On 7/16, Billy arrived at the home and texted me to let me know he couldn't access the home. A quick call to the tenant, who was home and available, indicated that they didn't hear a doorbell or knock. No worries, access problem solved. Billy went in.....and that's it.......... (The tenant said the plumber came in and said something about need a part replaced, but that he didn't have it. No mention of returning, only that they would get in touch with me.) I didn't hear from Moomau about what they found, no estimate, no request to proceed with work, nothing.

On 7/31, I received an email from Stephanie, to let me know that Billy was ready to schedule time to install ""the part"". I informed her that I hadn't received any communication or estimate of expected repairs, nor had I authorized any work. In fact, when I didn't hear back from Moomau, I scheduled another plumber who was able to come out and complete a same day fix (for $75!!). Additionally, I informed her that I was no longer the owner as the house closed escrow a few weeks after Moomau's visit.

On 8/13, I received an invoice for $130, for a service call. Reluctantly, I paid the invoice because I appreciate small businesses and we should pay for services rendered. But the lack of follow through and professionalism was disappointing.

I'll echo the words shared by another reviewer, Ted O., in 2017. - ""Thanks for wasting my time and costing me money.""

T M.

Moomau is always professional and gets the job done! We call them first and are always happy. Prices are reasonable and the work appears to be solid.

Diana R.

I cannot begin to say how pleased I was with the service we received from Moomau Plumbing. Billy was the best. He approached our unique problem as a personal challenge, was able to problem solve creatively with the end result being a fabulous and long lasting repair! We are so thankful for his persistence and ability to think outside the box. I usually do not Yelp but Billy deserves it!

Denise G.

The best experience with a plumbing company. When I called they were scheduled out for the next two weeks, but they gave me information on what to ask and what to look out for when calling other plumbers. She even gave me the name and number of one. After calling these other plumbers who had no interest in a small job or charged a fortune, I decided to wait it out and go with Moomau. They got me in the next week and did a great job and a reasonable price!!

Ted O.

Very unprofessional. Called them to schedule an estimate for a repipe of my house based on the stellar reviews on Nextdoor. The lady I spoke with was very nice. She took my information and we scheduled at time for the estimate. She let me know that they schedule estimates for 2 hour windows since they don't know on a given day what other issues may pop up. I was OK with that and took the time off work to be home. My window was scheduled for between 4 pm and 6 pm.

At 5:55 pm, I'm starting to wonder what is up. Then I see a truck pull up in front of my neighbor's house. a guy in shorts and a tank top gets out and rings the doorbell. Nobody answers. Then he walks back to his truck and my cell phone rings. They had the wrong address. OK, people make mistakes, so as I was talking to him, I go out on the porch and wave to him. He comes over and comes in the house. He introduced himself, but had no business card or notepad. He was also covered head-to-toe in dirt. He must have just crawled out from under someone's house. OK, I get it, he's probably doing most of the work himself, but you would think that he would have said something like, ""Sorry I'm such a mess, I just came from a job.""

Anyway, we walk around and talk about all of the things that need to be addressed in the repipe, but he has nothing to take notes on. In the back of my mind, I'm thinking that he really doesn't want the job if he's not taking notes. After about 15 minutes, he leaves and says they will send a quote. That was back in the first week of June 2017. I have yet to hear anything from them.

I took 2 hours of PTO to meet them and they didn't have the courtesy to follow through. Thanks for costing me money, Moomau.

Rebecca W.

I had 3 plumbing issues that needed to be fixed, Billy was the plumber that came out and fixed everything, showed up on time, was very knowledgeable, honest and did a great job. I scheduled with DEBBIE, who is very nice, took a bit to pin down and date and time, but worth the wait. Would definitely call them again.

Bruce C.

Called Moomau about a shower problem. Deb took the call and after giving her my address she indicated they had a plumber, Dave, working at my neighbors house across the street. She suggested I contact him to see if he would have time to check things out after he was done. As it turned out, Billy, another Moomau plumber, showed up to give Dave a hand. Billy checked out and repaired my bad valve in about an hour. This situation could not worked out any better for me.
Deb, Dave, and Billy are extremely friendly, knowledgeable, and customer service focused.
Highly recommended. You won't be disappointed.

Bren M.

After hearing very positive reviews on NextDoor and here on Yelp, I called Moomau Plumbing to help me with a bunch of issues I had with plumbing. First off, I like the fact that they didn't ask me; ""Do you mind if I ask you who did your previous plumbing work?"" I had Mike Council Plumbing come in and do an estimate and that's the first thing they asked me after doing their inspection. After their $18,700 estimate, I told Mike Council not to let the door hit them on the way out.

I made an appointment with Debbie who works with Robert Moomau and was pleasantly surprised to get a knock on my door by Robert himself a few days later. He was very personable, and we went over all my plumbing concerns. After putting on his gear, he went under the house to perform an assessment. Since it was later in the day, he would get back to me over email with an estimate. A few days later I get 3 estimates in 1 which I really appreciated. They included the following:

1. What needs to be taken care of immediately
2. What should be taken care of eventually (but not urgent now)
3. Price to install a Water Softener

I thought the price was very reasonable and decided to go with all 3. Several days later, Robert came out with a small crew and went to work. Robert and crew worked 2 days to clear up all my plumbing issues and I couldn't be more happier with the level of service and speed to which they came in and executed their services. You always wonder when workers take too much time to complete tasks, but Robert got in completed the work and moved on. I liked that he had a contact for me to use for extra electrical work on the water softener and very happy and willing to recommend to anyone.

Debbie who manages the office is very sincere and genuine. I like that both Debbie and Robert grew up in this area and live where they work. I would always rather support local business. Highly recommend Moomau Plumbing.

Holly G.

Any time I have a plumbing issues I no longer worry. I just call Moo Mau and they fix whatever is in need of repair. My house was built in 1930. They have never had to fix the same thing twice but have repaired numerous plumbing issues in my home. They even introduced me to a cleaning product called Earth Brite that cleans the hard water build up off of my fixtures. Last time they were here for a clogged bathroom sink, Billy showed me that it was just hair, toothpaste and soap build up and told me about a plastic stick with teeth on it that I could buy at Home Depot for $2.50 to clean my drain so I wouldn't have to call them for a clogged drain again. Not only does Moo Mau do excellent work, they are also professional, courteous and charge a fair price for their services. They are known around Willow Glen as the go to plumber in the neighborhood.