Moomau Plumbing

Alaire O.

I have been a customer of Moomau for many years now and we are always pleased with Billy's work and attention to detail. He knows his stuff and educates you on what the problem is and how it'll be repaired. This is the best plumbing company in the area hands down. I will only choose Moomau. Thank you!!

Akiki A.

As with some other reviewers, I was disappointed with Moomau both professionally and w/workmanship. I read through all of the great ratings and was happy to find and support a very local business. I had a leak from an upstairs bathroom that filtered through to the bottom bath. It took them about a week to find from where the leak originated; they'd come back almost each day in between other projects. In fact, Robert brought Billy with him on a few of those occasions. So as it turns out, I was paying for two people to find the leak for this period of time. I made the mistake of telling them that my insurance would be paying for it and they took advantage of my trust. The total cost was over four figures for labor plus an $18 part. And guess what? The pipe continued to leak. Because this accelerated my plans to remodel, out of curiosity I asked Moomau to come back to quote on replacing the still leaking pipe into a 2 inch pipe. When I told Robert the pipe was still leaking, he didn't say one word, literally. He didn't say 'you should have called us back' or 'oh no that's not good'. Not only that, he stepped-up onto the top of my toilet to look at the pipe area without taking off his shoes. I can't believe any of this was unintended. I paid another local plumber for the remodel of two bathrooms and found another local plumber that I recommended to a neighbor (and that they used and were happy with). Bottom line is that Moomau lost my trust and additional business not only from me but my immediate neighbors.

Leanne W.

This company did a great job with the plumbing job: Extended plumbing line under the house to move the washer over about 8 feet in the garage and also pulled the water line under the house from the kitchen sink to the back of the new refrigerator I bought.

We have used this company in the past and I feel like they are very reliable and do good work. Robert told me that if anything were to go wrong with his plumbing install, he would come back and fix it immediately, although he and I are not expecting any problems with this.

Robert also showed me how to repair a few simple things on my own so I don't have to call a plumber out to fix something I could probably do myself.(I had requested this from him and he was more than happy to educate me).

My only one small complaint is that Robert took a while to get back to me with an estimate and I had to remind his billing secretary about that. She got after him they squeezed my job in quickly. I am not too irritated about the delay because with the pandemic, all of these companies are absolutely swamped right now with everyone being home and wanting work done.

I would still recommend this company to anyone who needs plumbing work.

Matthew S.

Remodeling without a contractor, so I am managing all the vendors. Moomau has been by far the best to work with. A few high points which distinguishes them from others:
1. People here every day, on time, until job finished
2. Very competitive pricing (almost felt like he was giving me the family discount or something!)
3. Quality work, done right
4. Robert is a great guy to work with. We actually spent a lot of time talking together and he helped provide some great experience-backed information on the local schools

I have now worked with them on a second project, and as long as they are around, I will not be using any other plumbing vendors ever again.

Ababykitty M.

I can't say enough about Robert Moomau so I won't try. The other 5 star reviews described him and his work exactly correct. He knows his business and does it in a timely manner. He is the best plumber I have ever had in the 43-1/2 years I have owned my house. He is truly a professional in every way.

Tip: He is very busy because he is so good.

Nick M.

The Moomau Team is the best!!! I have used this company over the past 5 years and in my opinion, it doesn't much better.

Everyone from Debbie, Stephanie, Billy and finally Robert, these folks are all about the customer experience....period!

I'm an extremely fussy customer and they definitely map to this type of clientele! Please reach out to them, as you will not be disappointed.

Erin W.

We worked with Moomau to install the necessary plumbing for a water softener. Robert came out to do the quote and was very personable and easy to talk to, plus he was entertaining to my 3 and 5 year old! On the day of the job, one main plumber was here and Robert came and went with others. At the end of the day they were almost done so he brought all hands on deck to finish the job by 6pm. They came back the next day to do some clean up. Overall a great experience and the installers were very friendly.

Michael M.

They were perfectly on time, reviewed what needed to be done in advance, worked fluidly (pun unintended) as a team to get everything done as fast as possible, AND kept the area spotless and clean.

I'm hoping to not need plumbing help any time soon, but if I do they will be the ones I call!

Teresa D.

I had a tenant that reported a sporadic leak under the kitchen sink, and broken sprinkler head. As the house was in escrow, I needs to complete any repair work quickly. I spoke with Stephanie at Moomau Plumbing and she was very helpful, efficient and was able to schedule an appointment a few days later.

On 7/16, Billy arrived at the home and texted me to let me know he couldn't access the home. A quick call to the tenant, who was home and available, indicated that they didn't hear a doorbell or knock. No worries, access problem solved. Billy went in.....and that's it.......... (The tenant said the plumber came in and said something about need a part replaced, but that he didn't have it. No mention of returning, only that they would get in touch with me.) I didn't hear from Moomau about what they found, no estimate, no request to proceed with work, nothing.

On 7/31, I received an email from Stephanie, to let me know that Billy was ready to schedule time to install ""the part"". I informed her that I hadn't received any communication or estimate of expected repairs, nor had I authorized any work. In fact, when I didn't hear back from Moomau, I scheduled another plumber who was able to come out and complete a same day fix (for $75!!). Additionally, I informed her that I was no longer the owner as the house closed escrow a few weeks after Moomau's visit.

On 8/13, I received an invoice for $130, for a service call. Reluctantly, I paid the invoice because I appreciate small businesses and we should pay for services rendered. But the lack of follow through and professionalism was disappointing.

I'll echo the words shared by another reviewer, Ted O., in 2017. - ""Thanks for wasting my time and costing me money.""

T M.

Moomau is always professional and gets the job done! We call them first and are always happy. Prices are reasonable and the work appears to be solid.