Moody Plumbing

Jennifer C.

Called them to repair a toilet and ended up having to call another plumber because the toilet never worked right. They're still trying to charge me over $1000 for """"emergency"""" repairs they did not complete. It was a standard order for a normal toilet. The owner is shady as hell. Do not trust them. BUYER BEWARE. To reiterate...BUYER BEWARE...I refuse to contact this company for resolution after the way they have conducted themselves. Coral Springs has better choices. Save yourself a ton of hassle and use ANYONE else.

Brandon S.

This company was recommended with high praise by top notch property management firm, Florida Management and Consulting Group, Inc. I had a expensive repair come up right before the holidays. Being concerned I would have to drain my reserve account, I decided to call Moody's to see what my options were. Misty and Jill worked with me to find a """"win-win"""" solution. Beyond that they were professional and easy to work with. Bottom Line: Any future property I own in Dade, Broward, or PB, will have Moody's on its speed dial list! Bobby

Tee D.

Working with Moody has been a lovely experience! Misty is caring and professional over the phone - taking her time to explain costs and work with your schedule to make appointments work. Just a sweetheart! John came to our home to do a camera test, smoke test, and other work -- and is a total professional, working diligently to get the job done -- while explaining the process to us as well. Highly recommend these guys. Not the cheapest but the best!

Victoria N.

Let's see. Had a loop leak. Think continual running water. So not a circumstance that would allow us to look around for plumbers. Moody is nearby so scheduled them. Moody cut 6 huge holes through our walls all within close proximity...they cut the holes but warning, they do not patch the drywall or recommend anyone who will, which would be a nice gesture. Moody ran the new plumbing pipes on the outside of the house, not through the interior garage as we had agreed upon on day 1 with the plumber. What?! Now we have ugly pipes exposed on our patio and we worry when they announce cold weather. Moody cracked our attic access panel. Whoops! Left us hanging to re hook up the dishwasher they pulled out, or was going to charge us $185, to come back. This took another hired guy 7 minutes. Ouch! Knocked our kitchen recessed can light out of place when in the attic, so it dropped down. Ugh! We pointed all of this out & got a shrug...it didn't make the punch list, which is a joke cause their has been no attempt to come back and fix anything. And when the hours worked vs charges were summed up billed us OVER $485 AN HOUR """"all in"""" 6.25 hrs over 2 days...yes I timed it. Bloody Hell! Frankly Moody, I don't give a flying fig how you bill $185 for discovery and then charge a flat massively excessive rate for the actual fix. Moody is gouging the general public and that's unconscionable. When a household is left without flushing toilets and water, after they stop the leak, Moody knows you aren't going shopping for a new plumber and better price. They got you. I bet they laugh about that. I agreed to the price not knowing how fast they could run the new pipes, or how few materials they needed to complete the job. I could have waited for an itemized quote explaining their charges but i was told I would have to delay the repair 2 days waiting for a quote. They know no one with turned off water is going to delay 2 more days for a quote, so they get you there too. I imagine another round of laughs at the shop. Upon completion and contemplation of the work & damage. I contacted Moody and got a response that said, they were on vacation and would get back to me when they returned. Two people saw that email, Jamie and the estimator...Crickets so far. It's been well over a month. 2 stars because they fixed the leak and arrived on schedule. Minus 3 stars for damage without remediation, price gouging people in distress and general failure to provide customer service.

Tiffany K.

I have been using Moody Plumbing for many years. Mostly with toilet flushers and they don't last more than a year. They used a medal snake and scratched the toilet as well. My most recent experience was a need for a new garbage disposal. I am a full-time Caretaker for my 94 year old Mother, and needed this problem solved. They charged me $465.00 to install a $122.00 disposal that took about 20 minutes. I called the office and got the response of """"that's what we charge"""". I believe this is called Price Gouging! Very disappointed and will not be using them again in the future.

Cariann D.

Did a superb job fixed a warranty issue at my townhome at Madison place! Very professional. Came again to fix a toilet problem. So on the ball.

Jason L.

I called Moody plumbing for a back up shower drain in my master bathroom on February 28 at which the water went down . They came out on March 3rd , I still wanted them to come because this was the second time it has happen. Mind you NO price was decuss not from the time I made the appointment to when the two guys that came to service which one was a technician and the other was a trainee . Mistake on my part was not to ask how much ! Anyway the trainee was doing all the work he processed to put the snake in the drain made it to the Ptrac and broke the tool of the snake in the pipe he then proceeds to put a second snake in there to retrieve the broken tool as he was trying to pull the snake out he lost his grip and the snake came whipping out and hit him in the head ,ouch, he was ok but it could of been worse he was not wearing no eye protection !!! He called his boss Jerry tolded him what happen and mind you he wasn't on speaker but you Jerry yelling at him sayings omg you did what JC you gotta get that tool out of there !! Now they're talking about jack hammering my shower floor or goinging through my back yard and going under my house to get to the pipes handed me an invoice of almost 2700 dollers and then wanted me to paid 285 dollers for Their evaluation and diagnostic of their service for that day Diagnosis and evaluation they never even found the reason to why might shower was backing up so I refused to pay with a broken tool in my Pipe still ! After about 4 hours later taking in about what had happened realized the owner never called me to talked about had happened and how he can rectify this problem without charging me for they're screw up ! So I called got into it with Randy and then she put me on with the office manager got into with her because I refused to pay the 285 for having they're two guys come that didn't fix the problem but now added to a bigger problem! And she told me to get a another plumber to fix it lol , really, lol . And now 9 days later they have the udacity to seen me to collections 9 days again lol really this seem to be a norm for them ! Please save yourself the added stress and problems and financial heads, do your research don't act on impulse like I did Moody Plumbing has alot of bad reviews it seems that they make their money on conning and scamming then on actually Plumbing !!!

Ted P.

Contacted Moody regarding a project I needed done on short notice . Randi/Susan was able to lock me in for the date and time I requested. AJ and Matt arrived and completed the shower tower upgrade and install without incident under the estimated time. They were knowledgeable informative and easy to communicate with. They kept me informed from start to finish. We are very satisfied with the results.

Annette J.

Excellent service, our water heater stopped working, I called and they had someone right out with the hour and that was on a Saturday. Tech came and with in 45 minutes had everything working. Tech was very knowledgeable and very friendly. I would only use Moody for my plumbing issues. Thanks again!

Jeanie B.

I love these guys! We've used Moody before, and have always been satisfied. They may charge a bit more than some plumbers, but whenever they've done work at our home, it's been done right. This week was a great example of their commitment to good service and fair treatment. After the sound of rushing water behind our shower wall woke me at 1:37 a.m., I imagined the worst. I turned off the house's water supply and lay in bed picturing broken tiles, a gaping hole in the shower wall, and a stupendously costly repair to find and fix a leak. At 8 am, I called Moody. The good news: they could come out the same day. The bad: it would likely be expensive. I printed a $35-off coupon from their website, and waited. Fortunately, Victor, and Marc, a supervisor with more than 15 years experience at Moody, were excellent leak detectives. Marc checked our spinning water meter, and investigated several alternatives inside and out BEFORE hacking into the wall. Luckily, the culprit turned out to be a broken line to a backyard hose bib, where seawall construction is underway. He shut off a valve to the problem area. Voila. No wildly spinning meter; no rushing water sound behind the shower. The charge: a very fair $125. The bad line will be fully repaired once construction ceases. From my first call to office to the arrival of Marc and Victor, Moody's team was courteous and knowledgeable. We'll definitely hire them again. 5 stars all around