Moody Plumbing

Pietro R.

These folks are nuts. Took me 30 minutes to explain to the women on the phone what I wanted. Then when the guy comes he did to do what I wanted and charged a huge amount of money. $225 for a faucet valve replacement and $85 to come see it. They didn't put in a pressure regulator I asked for because it was too expensive. Stay away form these crazies

Jo-An F.

I needed new faucets installed on the bathroom vanities. Living in a condo, we have to turn the water off for my unit and the neighboring units. I was scheduled from between 10 and 2 and had maintenance shut off the water. When it got close to one pm I called. There was a mix up and a 'bulding shut off' had not been noted. Instead of schedulingagain for the next day - the office called back and sent someone out right then. The two workmen were masked, personable and competent. The faucets are in and working well. This is the first time I have used Moody Plumbing. And I will use them again if the occasion arisesl

Deborah S.

I love these guys! We've used Moody before, and have always been satisfied. They may charge a bit more than some plumbers, but whenever they've done work at our home, it's been done right. This week was a great example of their commitment to good service and fair treatment. After the sound of rushing water behind our shower wall woke me at 1:37 a.m., I imagined the worst. I turned off the house's water supply and lay in bed picturing broken tiles, a gaping hole in the shower wall, and a stupendously costly repair to find and fix a leak. At 8 am, I called Moody. The good news: they could come out the same day. The bad: it would likely be expensive. I printed a $35-off coupon from their website, and waited. Fortunately, Victor, and Marc, a supervisor with more than 15 years experience at Moody, were excellent leak detectives. Marc checked our spinning water meter, and investigated several alternatives inside and out BEFORE hacking into the wall. Luckily, the culprit turned out to be a broken line to a backyard hose bib, where seawall construction is underway. He shut off a valve to the problem area. Voila. No wildly spinning meter; no rushing water sound behind the shower. The charge: a very fair $125. The bad line will be fully repaired once construction ceases. From my first call to office to the arrival of Marc and Victor, Moody's team was courteous and knowledgeable. We'll definitely hire them again. 5 stars all around

Rose D.

I called Moody plumbing for a back up shower drain in my master bathroom on February 28 at which the water went down . They came out on March 3rd , I still wanted them to come because this was the second time it has happen. Mind you NO price was decuss not from the time I made the appointment to when the two guys that came to service which one was a technician and the other was a trainee . Mistake on my part was not to ask how much ! Anyway the trainee was doing all the work he processed to put the snake in the drain made it to the Ptrac and broke the tool of the snake in the pipe he then proceeds to put a second snake in there to retrieve the broken tool as he was trying to pull the snake out he lost his grip and the snake came whipping out and hit him in the head ,ouch, he was ok but it could of been worse he was not wearing no eye protection !!! He called his boss Jerry tolded him what happen and mind you he wasn't on speaker but you Jerry yelling at him sayings omg you did what JC you gotta get that tool out of there !! Now they're talking about jack hammering my shower floor or goinging through my back yard and going under my house to get to the pipes handed me an invoice of almost 2700 dollers and then wanted me to paid 285 dollers for Their evaluation and diagnostic of their service for that day Diagnosis and evaluation they never even found the reason to why might shower was backing up so I refused to pay with a broken tool in my Pipe still ! After about 4 hours later taking in about what had happened realized the owner never called me to talked about had happened and how he can rectify this problem without charging me for they're screw up ! So I called got into it with Randy and then she put me on with the office manager got into with her because I refused to pay the 285 for having they're two guys come that didn't fix the problem but now added to a bigger problem! And she told me to get a another plumber to fix it lol , really, lol . And now 9 days later they have the udacity to seen me to collections 9 days again lol really this seem to be a norm for them ! Please save yourself the added stress and problems and financial heads, do your research don't act on impulse like I did Moody Plumbing has alot of bad reviews it seems that they make their money on conning and scamming then on actually Plumbing !!!

Karen S.

When I tried to call you- upon your reply to me- you acted like the $185 price was too little and knew nothing about it- when I told you Susan sent it you abruptly transferred me to a line playing loud music in my ear- would never use you. You are not even aware that you're on the internet soliciting fir business- I bet the owner won't be happy.

Claude G.

The drain line from my downspout to the street was clogged with roots. Moody's gave me an estimate of about 2 hours at $325 an hour. It took them 4 hours to do the job taking roots out of a 4-8 foot section of the pipe. They had the audacity to charge us for 5 hours because it took them half an hour to eat lunch and write up the bill. I strongly suggest use a different plumber. I did make the mistake of not agreeing on a maximum price before they started working. Make sure you do that if you do use them. Also make sure they show you pictures of the pipe before and after

Ronald W.

Worse than the crap that they pulled out of my pipes!! DO NOT USE THIS COMPANY EVER!!! They came to fix a toilet for us and a week later it was clogged again!! They said this was a different problem and charged me again??? Then when I told them I'm not paying they sent me to collections. What kind of money grubbing scumbags are they!! If you want a fix and don't want to get over charge use a repeatable company!! MOODY you put us in a bad Mood! Moody is crap!

Debra H.

This company is a rip off. I paid 185.00 for an estimate to repipe my house. They came out and the guys who came out were great. They said it would be a simple job and not too much needed to be done but that they don't give the written estimates. They said the supervisor has to come later because he didn't show up with the workers even though it was on the schedule and the supervisor claimed the workers should've called him. They came at 11 and he showed up at 4 on a Thursday. He said tomorrow is Friday so I'll get you the estimate on Monday. I guess he doesn't work on Friday. I Then called every day to the supervisor leaving messages inquiring as to the status of the estimate with no response whatsoever. I then received what I certainly would not call an estimate A week later. What I was given had only a final price with no breakdown at all of what is the price for each item being done. I have no idea how much copper pipe is being placed in my home Nor the pricing per linear foot. I feel I paid 185.00 for nothing. Do not use this company they are a scam. And to top it off they were saying I didn't pay for the Estimate when I paid by credit card that day. Very disappointed.

Matt M.

Service was extremely overpriced for non complicated job. I would never recommend them after this job as the actual work was even worse then price. They only had to run 2 small water lines from a machine to the outside plumbing. First instead of running the lines under the carpet they want up and around the door in the room. Second what's even worse the two lines had to go through the wall to the outside plumbing and they decided cut 12 inch square out of my wall. The lines are about the same thickness of number 2 pencil. I have showed multiple plumbing companies and they have all agreed that was all around disaster. There was no need to cut a giant hole out of the wall and the lines could of been non-discreet. Stay away and find a reliably company that does good service at a fair price. This one is neither of those and now I will have to pay someone else to do that job I should of got the first place. Now the owner is trying act like this horrible job was not done by their employees. Luckily I kept a copy of my receipt. Now what do you have to say about this crap workmanship. You going to come fix my wall and do the job as it should of been done the first time? I doubt it, I'm sure you'll come up with another excuse. The owner is full of crap, my wife never told them or approved them cut a giant whole in wall. We also did not want the lines just thrown on the ground or to go around the door. I never also gave you permission to discuss my medical condition(equipment) and that just shows what horrible company you are. That did very crap job and sorry I had to wait until I was heathy enough to compose my thoughts to get your review up. I am not going to take this invasion of privacy to the bbb and attorney general!

Jeanne T.

Found the floor in the bathroom wet with no obvious cause. Hurricanes, pandemics, and floods, oh my! I could hear a rushing sound behind the wall similar to when someone is using the hose outside. Initially, I thought the hose was left on and water had seeped inside but sadly this was not the case. We shutoff the house main supply and began searching for a plumber. We could already see water had entered the closets and the guestroom so we decided to call an insurance adjuster we have used before. He recommended Moody's plumbing and a few other local plumbing companies. I saw a few Yelpers have had good luck with Moody's so we gave them a call. It was about 10:00 am and the lady on the phone said she could have someone out by 2:00 pm. Fair enough. When the technicians arrived my husband showed them where the water was found etc. The techs had to open a wall to find the cold water supply line had broken. They got us fixed within a couple of hours and and water back on in the house YIPEE! The job was completed efficiently and cleanly. No complaints. We paid $185.00 for the leak detection and $200.00 for the repair. Plumbing is always expensive. Moody's sent us a service report by email the following day. Nice to have for our records. We would use Moody's again. Good service, clean work.