Mitigation

Al S.

Travis gave me some great advice for what turned out to be a serious roof problem. THanks guys!

Jean K.

Mitigation, Inc. did a great job repairing damage caused by a flex pipe leak in our master bathroom on Friday, March 30. (I called Mitigation, Inc. because they had done an excellent job in 2011 after a major water pipe leak in our kitchen.) I was so relieved when Travis and two workers came out within an hour even though it was Easter weekend. They set up huge fans to dry out the affected areas (master bath, hallway, master bedroom and ""computer room"") after pulling up the carpeting and padding and taping plastic sheeting on walls to limit dust. About 5 days later they opened up the wall between the bathroom and hall to check for mold despite the insurance company agent saying it wasn't necessary. I trusted Travis' judgment as he has had over 30 years of experience and is very knowledgeable about insurance coverage and regulations. Luckily for us, they DID find MOLD, which insurance should cover! Travis called us each day to let us know when workers would arrive and how long they would stay. Crew members Alfredo and Guillermo did a beautiful job repairing the wall and repainting the area. They were very professional, polite, and cleaned up each day before they left. The job took almost 2 weeks, but I was highly satisfied. We paid the $1,000 deductible and for replacement of the bathroom faucet but insurance should cover the rest. I highly recommend Mitigation, Inc. for dealing with water damage caused by plumbing leaks.

John C.

Mitigation was called to unclog pipes in our bathroom. They did a very professional job at a reasonable price. We will use them in the future for all of our plumbing needs.

Marla D.

We used this company to replace water heater. They did fine job, but then overcharged, lied, and sent two people to ""discuss"" the invoice with me. I would avoid using them.

Kenneth C.

I give this place 5 stars for their professional work and excellent service. Travis answered my emergency call right away and his guys showed on time. I highly recommend this place to anyone.

A H.

WE recently had a water leak under our kitchen sink that lead to a lot of water damage to our cabinet, kitchen hardwood floor and the rooms below. it was a bit of a nightmare. i found this company online as my insurance company would not recommend a specific company. unfortunately when you need these types of services, there is no time to shop around and get multiple bids over weeks of time. i was quite pleased with the services. travis the owner is very conscientious albeit strong willed. he and his crews work literally all hours of the day and night, and travis is excellent at updates and communication. they do very thorough work and do not cut corners. the ladies who work in his office are extremely helpful and responsive. when these services are required it could lead to price gouging, but travis' prices are fair. overall, i would recommend this company if heaven forbid you need them.

Gerald W.

Called because of a water leak. They were running late, but came and checked it out and even though they had to return for more specialized tests. They found the leak, YEAH.

They were professional and clean. They even worked with me on the bill.

Kasandra S.

Recently my 160 gallon saltwater fish tank bust all over my living and dinning room wet my electronic couch shaggy rugs baby item it was a mess just fish and water every were and I was transferred to Mitigation Inc it did not take them long to get to my house they were so professional and kind all at the same time it was not just a job for them they showed so much compassion for me the rap up my furniture so nothing else would get damage I really appreciate this company everyone was so wonderful I would recommend them to everyone thank you so much

Kenneth M.

We were very pleased with these guys. They were fast, respectful, and very clean. We had water damage from leaks in our pipes and they came out immediately to start drying out the drywall and assess the damage. They were very knowledgeable and completely worked around my hectic work schedule.

Ann S.

I've also used Mitigation twice. Both times the work was done perfectly. This last time we had a pipe spring a leak inside the concrete in the garage. The water travelled up the wall and caused mold and water damage in the adjacent bedroom as well as the garage. Travis's team responded to our call and they were there within 2 hours. The city of Torrance inspector who came to sign off the job said that he sees a lot of their work. He showed me the things that he was looking for and said that the work was done very well, consistent with what he is used to seeing from Mitigation. Having a leak is a stressful experience, there is no doubt about that. When it comes to your biggest investment, it is worth it to me to have peace of mind that the job will be done right.