Mitch The Plumber

Adam D.

Can't recommend. I called with 3 problems. 1. Tub spout needs replaced. 2. Bathroom sink faucet handle needs repaired (water won't shut off). 3. An entire bathroom has very low water pressure.

The good notes first. They called back immediately on Friday afternoon and got me on the schedule for the following Monday. Very quick. Plumber showed up on time, but he did not seem to appreciate pleasantries. But ok, that's fine, just fix my plumbing and we'll be good.

1. Showed him the tub spout, he looked at it for 5 seconds and said ""I can't do that, I'm 70 years old, semi-retired, and have had several operations on my hand and shoulder."" OK, let's look at number 2.

2. Showed him the bathroom faucet handle. He said ""what kind of faucet is that?"" (It's a standard bathroom sink faucet from a big box store, nothing exotic here, Delta or Moen or something undoubtedly). Looked at it for a moment and declared he doesn't have the parts for it and can't tell what brand it is but it probably came from Lowe's or Home Depot.

At this point I realized he wouldn't possibly be up for tackling an entire bathroom with no water pressure so we mutually agreed I should look to have my very basic plumbing needs met elsewhere.

If you need something very simple done quickly, they *might* be able to help you. But when they opt out of a standard tub spout and bathroom faucet repair, it's hard to say what they *would* be up for.

I'm not crazy about leaving bad reviews but I just had to warn you on this one.

Liz A.

Fast, outstanding service. Very professional. Quick call back and fast to come out and fix my clogged sink and drains. Reasonably priced.

Anitra G.

Mitch's plumbers came right on time both times I called them. Recently Bob installed? an ejection pump which is a big messy? job. He explained what he was doing and how the system works. He also reset a toilet. The work was done carefully and Bob cleaned up the work area. The price was reasonable for these? difficult jobs. Mitch's answering service gets the message to him quickly and calls are returned quickly. Anitra Gordon

Marilyn C.

I called Friday afternoon about 3:45 during a snowstorm and spoke directly to Mitch about a leak under the kitchen sink from a pipe break. He said he could have someone come out within an hour. True to his word, someone (Bob) appeared within an hour and quickly repaired the pipe, also going over what needed to be done there re: replacing pipes and installing new disposal. I also asked about a basement problem with the laundry sink and got the answers I needed. The price was reasonable, they did a good job. Great service when we needed it!

Kevin L.

Timely installation at a fair price.

I wanted a new water heater. They came by the next day and took care of it quickly and for less than the two other quotes I got. They replaced my water main valve quickly, and when a small leak came up, they responded within the hour.

Mitch is highly available and gets issues resolved quickly. Sometimes not actively responsive (e.g., you might call and they'll get your message, but never respond to you unless they're ready to schedule something), particularly if you call the office number.

Great service overall, highly recommended.

Brett S.

Had Mitch and his crew in earlier this week and they did great work for a reasonable price. First crew member showed up and assessed what he would need and his co-worker was waiting for his call to quickly get the material and head over. I've gotten screwed before by one-man crews charging me an hourly rate for them to go to Home Depot shopping for what they would need.

Mitch was also able to give input on what else could get fixed with the plumbing and gave me a quote but was not high-pressure on needing to get it done, which is always appreciated.

Jeff V.

Mitch the Plumber did a great job putting in a new hot water heater for us. Thanks Bob

Becki B.

It was not Mitch but one of his staff members that came to our home. He was 2 hours late. We had 4 things that we wanted him to look at. He was incredibly rude and unprofessional. He said he didn't have time to look at everything because he wanted to leave before rush hour. We paid $70 for him to show up and he only fixed one thing.

Allan B.

Run away! When Mitch pulled up to my house he clipped my mailbox. I thought it was just a mishap until he stumbled out of the car, wreaking of alcohol with bloodshot eyes. I spoke with him briefly to make sure my observations were correct. In that time he slurred his words, swayed back and forth, and referred to me as ""honey"" multiple times. I asked if he had been drinking and he started yelling at me pretending to be insulted. He then wobbled back to his truck, ran over the curb, swerved to miss a mailbox and then onto the main road he went. I called the police but never heard anything back. A week ago I saw his truck going through town and was immediately on edge.

Linda P.

Called Mitch this morning in regard to a toilet that was leaking and was told someone would be out to our home around 3:00 pm today (8/31/15). It's after 11:00 pm and not only did no one show up at our home, we didn't even deserve a phone call to say they couldn't make it today. I also called and left a message at approximately 4:45 pm to no avail. This is not the first time we've called Mitch, he's always come out promptly, however, after this experience, it will be the last!!! I guess he's yet to learn your company is only as good as your reputation. My advice to anyone needing a plumber, call someone else.