Mission AC, Plumbing & Electric

Derek A.

Troy was very professional, responsive, respectful (wore a mask and shoe covers), and thorough...all at a reasonable price. What more can you ask for?

Daniel F.

Mission's team was very professional and did a great job. I had to have an old cheap water heater replaced and they gave me tons of options and price points. I never felt pressured to buy unnecessary equipment or services. Work was fast and well done. They even hauled off the old water heater. Would definitely recommend.

Dan T.

I purchased two new A/C Units from them and am on their bi-annual maintenance program.

A/C Units have been great and more importantly, their post customer service has been great as well.

Their techs (we normally see Joel) are polite and respectful of our home. Joel always asked us if we have any other problems or questions before leaving.

A R.

What an amazing company! Techs are very professional! My AC was up and running right away, I will be using this company going forward for my AC repairs.

Sean O.

Casey Meyer was our plumber who came out to fix a AC&Plumbing related issue and he gave a very fair price and completed the project on the spot. Very professional and an all around great experience.

Thanks Casey!

Kurtis J.

Had a good experience with Mission; they had sent Casey Meyer out to complete the job. Everything went smoothly, job was done well in a timely manner (had a pipe leak behind the shower to repair; was a pretty tight spot). Appreciated he wore the foot coverings (the centerpoint guy didnt; left a healthy trail of dirt.) So appreciate that detail.

Mission was able to give me an estimate; I provided pretty good pictures showing the scope, so that was a big plus. I think I tried 3 other companies beforehand; they refused to give an estimate - so, its hard not to interpret that as a chance to get in there and upsell. And, there was no carrot for a review; as is becoming the case with half the crap you buy on amazon now. Just a polite request to leave a review if I was satisfied.

Gina R.

I used Mission AC to diagnose and repair a system in a home I remodeled, and I was very satisfied with their customer service, and their standards and procedures. The quotes and invoices were very thorough which was helpful for buyer of the home. And Louis was very professional and knowledgeable and a pleasure to work with. Would definitely recommend.

Mac N.

I found Mission through Yelp and they responded quickly to my inquiry even though I contacted them around 7 PM in the evening. They were great with scheduling and were able to send a technician out the next day to look at my AC which was great since Houston summers without AC is unbearable. The fee to send a technician out to diagnosis the problem was $19 which was fair.

The technician was very knowledgeable and friendly. She was able to diagnosis the issue and stated that our primary and secondary drip pipes were clogged and the drip pan was filled with water which was why the AC shut off so more condensation wouldn't develop. She told us that she would need to drain the drip pan, install a shutoff valve in the pipe, shoot CO2 down the pipe to clean it, and clean up everything. It all sounded fine until she said it would all come out to almost $700.

At that point she could see that I was uneasy with that because it seemed overpriced for what she was actually doing. She then brought out an iPad and assured me that everything was predetermined by the system and she wasn't just throwing out numbers. When I looked it over with her, I saw that draining the drip pan alone was $250. I asked her to confirm what that all entails because I could easily drain the pan myself with a mop and bucket in less than 5 minutes. She said I could do that part and it would reduce the price so I did. The technician was very quick at her job, she was done in about 15 minutes. I know the remaining service was still overpriced because I could have done the rest myself at a slower pace with my tools and a trip to Home Depot or Lowes, but that was the price to get my AC running again ASAP in 100 degree weather while the rest of the family was working from home due to the pandemic.

Overall, my experience dealing with the company and the technician were fine, the only complaint I have was the pricing of the services.

Kelayne P.

Man! This place is super expensive. Gat Dang!

To do the snake unclog technique for my bathtub it was $325.00. Troy the plumber was very nice and all, but $ 325 for a 15 minute job is ridiculous. I should have definitely shopped around.

He did wear a mask, gloves and foot covers when coming into my home. But this service was way too expensive.

Brad E.

Juan with Mission came out for maintenance on our AC system. While here he also pointed out some issues that could have some affect on the cooling with my system and made some recommendations on repairs to make it perform better without any high pressure tactics to do it right then and there. They were clean and professional. I will definitely be calling them again.