Minyard Sons Service

V W.

This company is very trust worthy and dependable. Tim was very professional and did a great job fixing our problem.

We highly recommend this company!!!

John L.

My wife needed a fast water heater service for my rental. Minyard and Sons were able to put in a new one the next day and their price was very reasonable. They did a good job and we are happy.

Mike B.

Let me start by saying that after reading some of the reviews I was a little hesitant calling the company but since they were close by I called them anyways.Now, I really have to question the accuracy of those reviews.
I called Minyard Sons for Water Heater replacement. David was very helpful and made us an appointment to allow for enough time for the exchange;he also gave us the quote for the replacement. Josh, their plumber showed up. He was very nice, professional and explained everything to us including our different options, without trying to sell us the most expensive one. He made sure that the job was finished so we won't be without hot water. I highly recommend Minyard Sons and I would definitely use them again for their other services.

Brian W.

I'd like to write a positive review about the work completed but all I can do is review their lack of service and professionalism. I recently sent two different requests for electrical service online and made one phone call to request a quote for installation of recessed lights in my family room. I never received a follow up email or phone call from their company. I'm very disappointed in their lack of professionalism and would not recommend them to anyone.

Seahong B.

Aug 26. 2014
My 2nd story A/C was not working and called the service. It's emergency call. they came 8:30 pm and guy told me $650 for fix holes and recharged R22. or just service charge $135 I don't have a choice cause my 2kids. A/C looks working after they gone BUT temperature never down under 79 so I called again they promised to come back tomorrow in the morning .

Aug 27. 2014
Nobody came and nobody called me. I called again and again. they came 1pm and tried to fix BUT they can't find the reason why and guy told me he will find the problem and reason asking to his boss. he promised to call me BUT No....
I called service again and they promised to come tomorrow in the morning....
Now, My wife and 2kids are preparing to sleep in living room..

Enrique L.

Called Minyard and Sons for electrical work. Ian Kidd did a great job.
Strongly recommend!

Patti O.

Thank you Sergio and Frank! Our upstairs AC capacitor went out on Sunday and they had it fixed on Monday afternoon! What great service in such short notice. I highly recommend them! They even made sure the downstairs unit was good. 5 star service!

mary e.

I called Minyards when I was doing some remodeling and found multiple issues with the sockets behind the cabinets. Ian came out and took a look at what was going on.. Gave me estimates on what absolutely needed to be done now, what should be done fairly soon and what should be done but could wait based on budget. the day of the service he not only arrived on time but took into consideration the work that was going on and made accomodations so contractors could still work while he was working. But unfortunately that is where the good work ended. Ian is still great at what he does but the way he is scheduled, my job became a side job that was picked back up whenever nothing else was going on. A month into this process and I still have an open fuse box, sockets with no covers and the sockets that were supposed to be replaced were not. Had to call in another company to finish what Minyards didn't have time to complete.

Kyle H.

I'm uncertain how they possibly got any reviews above a one star based on my experience with them. We set up an appointment to have them come do some electrical work in the garage. On the appointment day I sat around in the 2 hour window and never heard from them. After calling they apologized profusely saying the technician had been rerouted to a restaurant that lost power, which is perfectly acceptable except they never bothered to contact us. They rescheduled with us for the following morning, surprise surprise they never bothered to show or contact us again. I'm uncertain how this company even stays in business or why it is so hard to find service companies that have even a modicum of customer service.

A S.

For some reason I have given this company many chances to let me down. They have never shown up on time, and have even failed to show at all on the day that was scheduled due to a "scheduling error". When these errors happen with every appointment then it is something systemic. When they do show, I had to do the troubleshooting for them. Read on to see my experience in detail...

They have shown a failure to root cause a problem and shown a tendency to slap on the most convenient "fix" so they can get out the door.

On my first A/C problem their solution to my problem was to put a piece of scotch tape on my thermostat...yup...scotch tape. On the surface, this was an insultingly idiotic solution, but since I was stumped and my online research turned up no leads, I gave them the benefit of the doubt. After a few days I realized this did nothing, but with the change in the weather the issue seemed to resolve itself over time.

On my second A/C problem (unrelated to the first) I called them because I thought having a history with them would be beneficial (I did this against the protests of my wife and in the future I will listen to her). Unfortunately I was out of town so my wife had to field this one by herself. She communicated the problem well and, over the phone, confirmed that the tech got all the info. His solution was that our filter was dirty and did not investigate the part of the system I strongly suggested he look at. The filter was changed and the problem did not go away. Once I was back in town, I called him out late one night and sat with him in my attic for a 1.5 hrs walking him through a process he should have been able to do by himself. I had to compel him to open the evaporator coil box, I had to compel him to look down inside the the coil assembly, and even when the problem (a cracked condensate drip pan) was directly in front of his face, I had to point it out to him. Unfortunate for me, this assembly is a fairly esoteric model so sourcing a replacement will be complicated. He left with some info to try to track down a replacement. I then heard nothing from them for 1 week. I spent each business day this week calling their office and being told that the tech would call me that day. He never called. We finally scheduled a return visit for this morning so he could get some measurements. I got a call 5 min before he was supposed to arrive saying he will be out in the afternoon. That was the end of our relationship.

I was told on a number of occasions that they only have one technician now because the others quit...I can see why.