Mike Scott Plumbing

Bob W.

Normally I do not write reviews But in this case I feel I must. Had my sink trap and piping cleaned out a couple weeks Ago Well the problem is back?? Shoggy work. We are two seniors we don't do anything Unusual with the sink. I called today and asked them to rectify their shoddy work for no charge. Their reply was, they do not guarantee their workmanship. And it will cost me full price for them to come back. Stay away from any company especially Mike Scott if they don't stand behind there work. I live in OTOW.

Elaine L.

I needed a new hose bib installed to replace a leaking one. I'm recently handicapped so what I normally could do myself now needs to be done by others. I give them 3 stars because they showed up on time and did the repair for the amount quoted. But the material at Lowes was $10 and they were here for 15 minutes and the cost was $250. I believe the next time I need a plumber I'll check around for a more reasonable price.

Kristine F.

I called and gave a detailed explanation of my issue. They sent someone out and then I was told they don't work on that and handed me a bill for a service call. When I argued and refused to pay since I was very clear up front what my issue was they sent me to collections. Will never use again.

Bob H.

Have a sewer smell in bathroom, plumber came out said he could not smell anything, flush the toilet 5 times and charged me 87 dollars and left. Smell bad in there every day but because when he came, he could not smell anything, didn't even try to check the vent stack like i asked him to. Do they think a customer would call someone out for nothing? Highly recommend using someone else if you have an issue.

Deborah M.

In 2016, we had Mike Scott Plumbing pump out our septic tank. They said our drain field was failing and we needed a new one. In April of 2017, we had them install a new drain field. The salesperson at the time said the new system should be good for 15 years. I asked specifically about damage to the irrigation system. The sales person said any damage would be repaired by the team in the course of having it installed. The installed the new system, damaged three irrigation lines, buried them without repair and left. I called Mike Scott, but was told at the time it's not their problem. Now, six years later, the """"new"""" drain field is failing. Two weeks ago, the tank was full. I hired a (different) local company to pump the tank and he discovered the filter was inaccessible. The system was pumped in Dec 2016 by Mike Scott, the filter was accessible at that time and it has not been touched by anyone since the 2017 drain field installation. Therefore, the only way the filter could have been damaged was during their installation. I called Mike Scott Plumbing and explained the situation. They said it's not their fault, but they could set an appointment to look at it for $150 and then give me a quote to fix it. I told them they should stand behind their work and I wasn't going to pay for them to look at it and tell me its not working. I already know that. Now, less than 2 weeks later after having it pumped and the filter repaired, the tank is full again. The attached picture is how the other company found the filter when the opened the tank approx. two weeks ago. Bottom line, Mike Scott Plumbing installed a defective drain field, damaged my irrigation system and also damaged the existing filter making it inaccessible. I would not recommend this company.

C. C.

I hired a plumbing company to fix the sink strainer that was leaking water into the cabinet. I chose MIKE SCOTT PLUMBING for the repair, and initially, everything seemed fine. However, about a month and a half later, I opened the cabinet only to find that it was still dripping water. When I contacted the company, I was informed that I would need to pay for the repair again. This work was completed at the end of August. In my opinion, this is quite unacceptable and reflects poorly on their business practices. I could have been a loyal customer for life if I had been treated with the importance I deserve. When I expressed my intention to warn others about my experience, they responded indifferently, showing a lack of concern for customer satisfaction. You just lost a loyal customer.

Leila M.

I read that Mike Scott Plumbing has All the Service, All the Time, available 24 hours a day. Not so! I called because a pipe burst under my home and was told they had no one available today. So much for All the Service, All the Time. Call someone else!

Amy D.

Absolute menace. If you want a mature., professional, and considerate human being, hire someone else. No one that lives anywhere near this guy would ever hire him. You know that one house that ruins the neighborhood? Mike Scott Plumbing. When everyone was looking for gas after the hurricane, this guy was illegally driving laps with his loud dune buggy and motorcycles while two large service water trucks sat illegally in the road blocking an entire lane for a week. Constant flow of noise and machines and engines running from 6am-11pm. He even revs his engines at the stop signs in our quiet residential neighborhood and peels out on the roads. Turns the whole street into a smokey war zone on the 4th of July. Can only imagine what the service is like when this guy can't even be a decent person.

Peter F.

Absolutely Terrific Service. Responded to service Request in 24 Hrs.! Experienced plumber who completed the project in a very timely manner. Answered all questions in an understandable manner. Left the project area in immaculate condition. Highly recommend Mike Scott Plumbing. Would not hesitate to use their services in the future.

M C.

I had no hot water; I phoned Mike Scott Plumbing and they sent someone out within an hour (and this was later in the day); diagnosis was I needed a fan motor. Received Rheem fan motor within three days (under warranty). Phoned Mike Scott Plumbing at 5:15 pm on a Friday night to schedule install and they sent someone out to put fan motor in within an hour. New guys determined I needed a circuit board as well. A little irritated that it was missed by the first guy as I would have to wait another couple of days for the circuit board. Asked it their fee could be waived as it was missed by the first guy. Jeff (great tech) came in and said they were going to replace my whole water heater at no charge (two years old). Came back Saturday morning at 8:45 am and installed. GREAT, GREAT SERVICE. Highly recommend. Service fee initially was $165 (very reasonable)... Give them a call...