Mighty Mike's Plumbing, Electrical & HVAC

Vickie O.

They charged a fortune to install water system for us but the work was good. They came when they said they would and did the work efficiently. I just can't see how 6 hours is worth $1700

Soledad C.

Terrible experience. Our water heater went out a little over 2 years ago. Mike's came out and recommended a tankless water heater instead because it would last longer and be more efficient. They charged us almost 4k with wiring and instalation and let us know it would need maintenance. They came out in March of this year to do maintenance and said everything looked good. All of a sudden our heater went out a couple of weeks ago and they sent someone out. The person that came out charged us $ 178 to to say that it was not fixable and would not be covered under warranty because of "poor water quality" and that it was normal for the machine to out around 2 years because of this in the valley, since we have terrible water quality. They recommended that it be completely replaced. Never once were we told that it would only last us 2 years or even that they recommend a water filter or
something to help extend the life of the water heater. I called around to several other places here in the valley and 100% of other places said that they had never heard of that model going out in such a short time because of "water quality" one place told us it should have lasted at least 5 years and all the others are saying 7-8 years. Mike's told us the only thing they can do is charge us for a full other instalation and new heater. Terrible service.

Talia B.

Terrible experience. Our water heater went out a little over 2 years ago. Mike's came out and recommended a tankless water heater instead because it would last longer and be more efficient. They charged us almost 4k with wiring and instalation and let us know it would need maintenance. They came out in March of this year to do maintenance and said everything looked good. All of a sudden our heater went out a couple of weeks ago and they sent someone out. The person that came out charged us $ 178 to to say that it was not fixable and would not be covered under warranty because of "poor water quality" and that it was normal for the machine to out around 2 years because of this in the valley, since we have terrible water quality. They recommended that it be completely replaced. Never once were we told that it would only last us 2 years or even that they recommend a water filter or something to help extend the life of the water heater. I called around to several other places here in the valley and 100% of other places said that they had never heard of that model going out in such a short time because of "water quality" one place told us it should have lasted at least 5 years and all the others are saying 7-8 years. Mike's told us the only thing they can do is charge us for a full other instalation and new heater. Terrible service.

Elia B.

The reviews on google were almost 5 stars.
I give them 10.
They were great! Showed up same day, polite, fast, knew exactly what needed to be done, fair price.
They fixed what was broken instead of trying to sell me a new hot water heater like the other plumbing company.
Definitely will call them again.

Omar C.

I have been a loyal customer for many years. All their skilled plumbing and electrical technicians have been extremely talented, courteous, patient and customer service oriented.
My latest issue has been with my NuGen water softener which Mike's installed 7-years ago. The unit is not softening the water as it's supposed to. The plumbing team has come out over 5 times to troubleshoot with the help of NuGen tech support. The Mike's techs know what the issue is but NuGen will not warranty the resin media without running dozens of troubleshooting steps. The Mike's techs have been nothing but professional and helpful throughout the exhausting troubleshooting process. This past Saturday, I was expecting them to come replace the brine tank. I received a call from their main number but was not able to answer the call when it came in. I immediately called back and Ida answered my call. I informed her that I had missed a call from them but she insisted that they had not called me. I asked her if I was Calling Mike's P & E and she said yes. Again, I told her I had received a call from this number and she insisted they hadn't called but it may have been a technician that called to inform me they were on their way. She sounded bothered by my call. I know what good customer service sounds like and this exchange was not pleasant. Especially towards a customer who has spent thousands of dollars at this company over the yesrs. I would recommend that Ida either get more customer service training or stops answering the phone and dealing with customers if she's bothered or thinks she's too busy to be pleasant and courteous. It is obvious that all of Mike's P&E technicians are highly trained and competent. But Ida, a person who has a somewhat simple job does a terrible job of making their customers seem valued. I was very disappointed with Mike's yesterday. The technicians showed up on time and did an excellent job, as usual.

Mary H.

The workers are the best. They know what they're doing and do an awesome job. Very friendly and always on time. They have qualified people to do any job you need done.

Robert B.

Purchased there home protection plan. They took my money and then you make an appointment ti get the inspections and they can't give you a time when they'll show up. Very disappointing. Once they get your money your an after though. Plus they are very expensive. Money down the drain.

Juan C.

Bad experience. A ripping off customer kind of gig. There techs are ok just the company charges so much. I live in RGV area and as soon as I left the tech was asking my wife for her number. That really pisses me off coming from an ex Marine. They are semi professonal at what they say not do. DO NOT HIRE THEM. Look it up at youtube its free. Learn alittle bit of AC trust me people it will save you alot of money especially from crooks like MIKES. We have called them over 4 times so we had 2 WEEKS OF WARRANTY and still got charged. Get the hell out of here MIKES. Hope your scamming days are over and you get sued.

Nancy-Darrill B.

Charged $820 for a pressure test and for replacing a couple sections of galvanized gas pipe seems very expensive to me when the the pipe is a little over $7 a section.

Kay C.

Great customer service! Love how everyone is so friendly and love the upfront pricing!