Micah's Honest Plumbing

Brooke B.

Amazing company and amazing people. It's hard to find someone you trust to do work you know nothing about... I would highly recommend Micah's to anyone who needs plumbing!!

Rebecca S.

I found Micah's Honest Plumbing from a recommendation on my neighborhood Facebook page. I am so happy I made the call. Jenny, Micah's wife, answered my call and gave me more information than I could ask for. She was not only helpful but friendly. I felt like I was speaking to a good friend. Once Micah arrived, we talked through my issue and he fixed it quickly and replaced my kitchen faucet with a brand new one I had recently bought with no extra charges. Overall, I had a great experience with Micah's Honest Plumbing and will definitely recommend him to everyone in Collin County. Thank you Micah and Jenny!

Jessi J.

This guy...is just the BEST! He's polite, extremely intelligent, and always so knowledgeable. EVERY time I need them, they are quick and efficient. My expectations are always exceeded. Highly recommend

Laura T.

Micah and his wife, Jenny are wonderful people who do amazing work (yes plumbing can be amazing!) The fact that Micah knows exactly what he is doing and does not cut corners is icing on the cake.

I spoke with Jenny about a leaking faucet--after a description of the problem and a few quick pictures via text, she had figured out the problem and was ordering the part. Micah and his crew showed up on time, were polite and clean cut. He had to undo someone else's crappy attempt at fixing our faucet and then fix the leak.

I could not be happier with the entire experience from my initial phone call to my fixed bath faucet. I will be using Micah's Honest Plumbing for all future needs.

These guys are truly honest, hardworking people--very hard to find these days.

Mike H.

Overall our experience was less than stellar. It began with Micah inspecting a home we were preparing to buy. He saw things that were in the initial inspection personally (I did not know this at the time because he was referred to us by our realtor, I didn't realize it was him who came to look at the plumbing bits) and later we called to have the issues serviced once we bought the home. When attempting to get this scheduled, there seemed to be no communication between he and Jenny (his wife).

I spoke with her over the phone about the Items we needed repaired and they were in the inspection report. (After this, nearly every call by either myself or my wife was met with an answering machine) I emailed the report to her to which she said there were a few concerning issues that Micah would have to see personally. (This was was over the weekend) I asked if they were available that Monday and received a bit of unwarranted attitude. She said, "Monday's are the busiest days for us. If you could possibly convince our two customers without hot water since Friday to reschedule.Lol.... It would be later next week for sure." I ignored the passive aggressive tone and said I understand and asked when the soonest they would be available was, but later (once notified by my realtor) said that he already came and saw it personally. to which her reply was, "Awesome Then use that one." That was all she wrote. Again sensing some hostility I recapped, "OK, so that brings us back to the original topic. When can he come to perform the repairs?"

We agreed on Friday at 10-12. My wife was the only one of the two of us available to unlock the new home and we currently live aprx 25 min away. And she is a stay at home mom with a 1 1/2 year old. She called to let Jenny know that she would be there about 10 min after 10am due to baby delay but left a message due to no answer. She waited for 30 min and called/emailed with no response. She left to go feed the baby and wait for a call letting her know he was on his way. At noon she called and Micah answered. He notified her that Jenny was ill and unable to attend the phone (which is acceptable). He also said he was attending a client who had an emergency (also very acceptable). My wife notified him that we live 25 min away and please call before getting there so she can unlock the door.

At 3pm, Micah called to let her know that he had arrived at the house. She said she would be there in about 25 min, and he immediately disapproved of that answer and insisted we had to reschedule with Jenny. When my wife reminded him that she was sick and it will just go to voicemail, he responded with, "well I normally don't talk to the clients. She handles the clients and I do the work." She said she would call, and she also let him know she was very upset with how this day went. He said something along the lines of we should have moved in first before having repairs, which seems odd to us (he may have said this because he didn't want to wait 25 min for her). She reminded him that she asked him to call before he got there so she could drive over. He said, "I talk to 20 people a day and cant remember every conversation." He then suggested we take our business elsewhere. In a futile attempt, she called Jenny again to which it went to voicemail. So much for rescheduling.

I will admit there are a few things that we do not fault them for. One being they could not have foreseen the emergency call or Jenny being sick. However the constant attitude from both Micah and Jenny along with the lack of communication between them was very off putting for a new customer. Also when confronted about the situation and unprofessionalism on their part, it seemed as if she was being blamed for living so far away and he was unapologetic. We don't want to play the, "customer is always right" card but we feel as if we were unjustly treated for events that we were not responsible for.

J B.

The word "Honest" in the name of his company is just that, he was extremely honest in his assessment of our problem. He was in and out in minutes and gave us a lot of tips on how to keep it from happening again. We're not the professionals, so we're left to trust those that are. Micah is an excellent example of how businesses should be run! Thank you Micah!!

Bill N.

This guy is as good as it gets. He installed a gas grill for me. I had a bid for $325 from another company. This guy wouldn't even charge me. It took him 10 minutes or less. I had real trouble from the previous company and was telling him about it. I think he felt sorry for me. I am not handy. I don't have tools, etc. I offered him some cash for coming out to the house but he refused. He installed a garbage disposal for me about two years ago with the same attitude. He saved me a couple of hundred bucks. He comes in and does his job and gets on. He is fast efficient and has a no nonsense way to get the work done. The first 15 minutes with the other company I had to prove to them that it actually was a natural gas grill. Can you believe it? I finally told the first company, "look if you don't want to do this just tell me, I will find someone else." That is how bad the first go at this was. Micah's is my guy from here on out. Believe me you want this guy when it comes to plumbing.

Lia R.

We used their services on a house
we were putting on the market. Besides being extremely polite, they were honest in their assessment of our suddenly leaking and overflowing toilet. They checked and double- checked every possibility and recommended what to do. I was very impressed with their reasonable service charge and overall demeanor. Awesome!

Chang S.

Needed a relatively small/quick repair done in my bathroom. Called up few "big" companies to get price quotes and they were all reluctant to provide a price quote up front and/or wanted way too much for the job. Micah's Honest Plumbing was easy to work with in terms of getting an up front pricing (and reasonable too!) and very accommodating in terms of scheduling. I had to reschedule couple of times due to last minute conflicts and they were very understanding and fit me in the next available spots. I'm very happy with the work they did and can't say enough good things about these guys. Professional, courteous and capable! Definitely will be recommending them to all of my friends and neighbors.

Doug B.

They did outstanding work for us. The price quoted ended up being less than what we were charged. The work was done professionally. They replaced a broken shower valve AND leveled our guest bathroom toilet which rocked (was loose). The Master Plumber (in charge) brought an apprentice and both were dressed well and very polite. Lastly, he gave us advice on how to prevent the problems from occurring again.