Merry Plumbing

Mike K.

Needed to have maintenance done on my tankless water heater, clean the filters and descaling. Larry showed up on time and was very knowledgeable about my Takagi unit. He quickly performed the maintenance and when complete walked me through what he did. He was very polite and thorough, and even made a couple recommendations for next service. Cost for maintenance is a little high but worth the piece of mind that it was done correctly.

A C.

We had a plumbing issue around Christmas Eve and Todd came to the rescue! Very knowledgable and a master plumber! Very kind, a true gentleman, and got the job done. He even called the next day to make sure all was well. I wouldn't shop anywhere else. Thank you Merry Plumbing for your great service.

Emma H.

Thank you so much Todd for replacing my mom and dads hot water heater and bringing it up to building codes. My parents were sooo happy and said you were good with thier dogs which i know is a handfull lol. Thanks again for getting it done at a reasonable cost since my parents are on a fixed income.

Albert J.

I've had great success using Merry Plumbing in the past. So when I had major leaks from my hot/cold washing machine valves, I called to arrange an appointment to have them checked out. I asked for Juan because I know his work and he's done exemplary work for me in the past. Noemi, the Office Manager, told me Juan was not available as soon as I wanted and asked if Todd was ok to do the work. I agreed and he was scheduled to come on Friday, the day after Thanksgiving, between 8:00 and 8:30am. Todd arrived promptly at 8:00am, not like some when they give you a window arrive closer to the tail end of it. Merry Plumbers are professional, polite and friendly. They get right down to work. Todd diagnosed the problem immediately and installed new valves (the shut off type, rather than the turn valves). There was some corrosion in the pipes and he took care of that, too. Overall, he did great work for me and continued the high standard I've come to expect from Merry Plumbing. When they do a job, they get it right the first time. None of this do-over nonsense you get from other plumbers because the problem hasn't been solved. I've always had positive experiences with this company and you absolutely cannot go wrong with them. Highly recommended.

Elaine E.

Unbelievable service. I had a pipe spring a leak in my back yard and TODD put on a ""temporary clamp"" that he charged me $17.75 plus tax (selling for $2.97 on Amazon). It took him 1/2 hour to do the work and charged me $135.00 labor. Total bill with part, labor and trip charge was $169.39 for a ""temporary fix"". I now have to find a real plumber to come out and ""replace"" the pipe. What a colossal rip-off. Buyers, be very aware!!!

Brian K.

Most dishonest company I have ever dealt with. I am forced to use this company due to my HOA and I am now stuck with a $140 bill for some plumber who did absolutely nothing to fix my drain.

It's so depressing when businesses stoop this low in quality. Absolutely terrible and shady.

Mary T.

I own a unit in a condo complex, and a tenant called me to report two issues: (1) a sink with odor when water is used in the sink and (2) leaking shower and tub.

I initially reported the issue to my HOA in May 2016, and my HOA recommended and contacted Merry Plumbers, who they used for the apartment complex. No one responded. Subsequently, I followed up with the HOA (who are very responsive) and they were surprised to hear that no one contacted me. I was informed that they immediately had requested that the company follow up with me to schedule an appointment. They obviously had not done that. Several calls later and two months later, ""Larry"" finally stopped by my unit to check out the odor problem, while he was already at the property.

He was in a hurry and was short on time, and was not able to diagnose the issue in the 10 minutes or so he was in the unit. We rescheduled a follow-up visit to investigate.

The second follow-up visit occurred, and while he was able to say that a part was required to address a leaky shower head (separate issue that came up during the visit), he was not able to diagnose the problem with the sink odor or come up with what could be causing the issues. (He did take a sample of the water that ""didn't smell"" to see if anyone in his office could figure it out. Unfortunately, he also left the bottle of water in the unit and didn't take it with them so who knows what his coworkers would've said). He also couldn't say when he could come back to fix the shower head or look more into the sink issue because of his schedule. This visit also lasted approximately 10 minutes.

Frustrated, I called several local companies and reached Bubbles Plumbing & Electrical who immediately diagnosed the problem over the phone. (I actually got calls back from other plumbers and they were able to immediately diagnose the sink problem as well). They set up an appointment, visited the unit, and immediately fixed the problem within 24 hours. Bubbles Plumbing & Electrical, charged me only for parts and labor, and not for the visit out to the unit. Quick, prompt service and diagnosis of 2 issues totaled a reasonable $275.00 (no minimum service charge).

Let's contrast this with Merry Plumbers. Today I got the bill in the mail from Merry Plumbers for $104.00. I called to ask about the bill because ""Larry"" did not diagnose the original problem or fix the leaky shower head. While the lady was nice enough to waive the ""$14 truck operational surcharge"" (which seemed like the RIGHT thing to do since he was scheduled to already be at my apartment complex the day he stopped by the unit), she stated that the $90 minimum service charge was required - IRRESPECTIVE IF THE PLUMBER ACTUALLY DIAGNOSED THE PROBLEM OR DID ANY WORK.

My experience with Merry Plumbers has not been merry, and I will never use them again. Only use them if you wish to conduct business with folks who have questionable ability to timely respond and schedule inspections and technicians who apparently do not have time to really try to pin down/narrow down the potential causes of a plumbing issues. In fact, per my conversation with their office today, they can bill you the $90 even if (1) they are there for 10 minutes and (2) even if they cannot diagnose the problem and come up with any recommendations.

J K.

My bathroom drain was slow and I called this company because my apartment complex primarily used them. When I called them out, the guy removed the pop-up drain cap and washed it in the sink. He tried to convince me that this was the problem when it was not clogged at all. In fact, there was no hair on it, only slight residue. Secondly, he put a snake in the drain, turned it on for 1 second, pulled it out with nothing on it, and turned on the sink. The water was draining EXACTLY the way it was before. He proceeded to try and convince me that the drain was working MUCH better than before. I disagreed with him but he kept pushing. I am now stuck with a hefty bill for someone spending 5 minutes on my drain and not making any improvements.

One star because I had to give something. This may be due to an experience that reflects one of their plumbers but after reading all the reviews, it looks like there is a problem with the entire company.

Fred M.

this review is long overdue.

i had this company come help me with 2 properties when i used to live in los angeles.

i find that a lot of times, yelp reviews aren't really that accurate. sometimes a company has 5 stars, and i use a 5 star company only to find out that the people who work there are dicks who don't care about you and just want your money.

merry plumbers is good, and they are genuinely good people.

i used this company a year ago. i spoke to, i think, the president of the company and john. they were both really great.

i feel bad, actually, because john came to my house, and i was watching videos, and i didn't hear him ringing the doorbell. i called the company and said that john never showed up. but then later, i realized that he left a paper notice on the porch light saying that he came by and rang the doorbell, but no one was home. it was completely my mistake, since my videos were too loud. i called back merry plumbers and told them what happened. john came by and was very friendly, and was not bothered by the fact that he had to come by a second time.

a lot of times, people are nice just because they are being ""professional"" and want your money, but i felt like the employees at merry plumbers are genuinely good people, and they are nice, just because that's who they are, not because they want your money.

Sj D.

Merry Plumbing bought out my A/C installation compan, Carreon, and they decided NOT to honor any of the service contracts offered by the old company. Just bad business. If you had your system installed by Carreon, DO NOT expect the same level of service. Those ""mom and pop"" days are gone and the new company is HAPPY to hide behind their new ""corporate"" face to sidestep what SHOULD have been their responsibility in taking over Carreon. I will need A/C service for the next 10 years on my existing system, and then may need an entirely new installation after that - too bad the new company was not interested in all that future business. Their loss.