Medallion Plumbing

Jenny L.

Great communication and answered all of our questions. Friendly and knowledgeable staff. We were having water heater issues and Jordan/Robbie helped us out fast and efficiently.

Shawn R.

AVOID at all costs. We had them come out and they replaced our garbage disposal. 2 months later we discovered a large amount of water under the sink. The hose on the back was not installed properly and popped off. They used a screw clap and my husband tried to tighten it but it wouldn't stay secured. The hose was too large for the disposal opening. They were going to charge us a fee again to fix their mistake.

Gabriell D.

Our family purchased a home in February and a home inspector found a leak in our upstairs shower that caused it to leak through our laundry room fan. Medallion came out and supposedly fixed the issue. After we received our keys and used the shower for the first time the leak was still there. We made a call to Medallion who came out and told us we had to have a handyman come out and remove tiles to create access. We removed those tiles and had Medallion return. When they came out again, they said the office staff told our handyman to remove the wrong tiles. Another service call to our handyman. This time it took much longer to get a handyman out. Now Medallion is telling us it likely won't be covered by the home warranty because they thought they fixed the issue originally.

Daron H.

Tina answered all my questions. She had my home warranty contract all set, schedule an appointment within 24 hrs. And had the install set two days later. The plumber, Jordan was on time, courteous, detailed and has a can do refreshing attitude. I agree with the other reviewer response, they are not the same team that got bad reviews before.

Deb W.

I would give them no stars if I could. They were the contractors sent by my home warranty company and we had nothing but trouble. First with them refusing to do part of the job then when they finally came back to fix the leak. That evening we found the leak was worse than before. When I called and insisted on the repair be done the same day and by a different tech I was refused. Now it's a fight with the home warranty company.

Sanette C.

Our bathroom sink was clogged and draining very slow. The guy that ""fixed"" it replaced it said it was just a crack that he needs to be replaced. On the night that we started it. It drains when all you do is run water but after brushing my teeth and washing with soapy water it started to go back to the original problem. It wasn't draining as it should. Called them and the woman on the phone was a typical Karen that seems like she doesn't want to be disturbed when I asked her what's the ETA for the person. The schedule was supposed to be 11am-3pm. What a scam, it's been 2 hours and they haven't called or updated us about it. Save yourself from this people!

Troy C.

Called American Home Shield to have my water heater service so to low hot water. Was assigned MEDALLION PLUMBING and was a little worried after reading reviews, but decided to give them a try.

Initially, everything went well. The service tech informed me that the water heater would need to be replaced, but would have to go through the steps. After about three weeks of going back and forth with AHS and Medallion, we finally hit to were they could get the water heater replaced.

After not hearing from Medallion for 2 weeks, I called them and was told AHS didn't authorize the replacement. I then called AHS and was told Medallion said their was no mechanical failure in the water heater and didn't require replacement.

I asked AHS to send me the information that was sent in by Medallion, and sure enough, it said my water heater was fine.

Not sure why they would tell the customer one thing and sent the home warranty company the complete opposite.

Frederic D.

Contacted AHS for 2 faucets leaking and a toilet valve leaking and they assigned Medallion plumbing. Two days later Jordan came over and fixed all three of them. He did a great job!

Sage B.

We called our insurance and they assign these guys to do our plumbing. They came out mutiple times to my house. Still not fixed. Had to call my insurance for a second company to come out.

Kathi B.

Absolutely the worst plumbing company in the area. We've had them out 3 times for the same problem and they have closed out the service saying they can't find the problem!! So our homeowners insurance said they can't send out another company.... What idiots!!! BEWARE ... Save your money and ALL the time waiting for them to show up!!