McKenna Septic & Sewer Services

Susan W.

I called Mckenna Septic when I had a couple of backups in two showers in different buildings that share the same septic system. Laura was very nice, and managed to get us squeezed in the following day- for sometime after noon.
Manny arrived at about 7 PM, and at the end of a long day he was still very pleasant. He worked quickly and efficiently, checked to be sure leech lines were not the problem, and noted there was no input to the tank from the drain of a running shower, indicating a clogged line. It was late but he did not stint on the job, completing the pump job in a professional manner.
Only caveat on the great service was I would have loved an update on arrival time - I thought we had been forgotten.

K G.

Outstanding! Laura was super responsive in getting us set up with an appointment. Prices are up front and super competitive and no financial surprises. Dave showed on time, professional, and even gave us some very useful septic education. Would definitely use them again! Thank you!

Teresa T.

Outstanding service from these guys. We needed our septic system inspected before the purchase of our home. Had already struggled with two other companies who failed to locate our tank. The third company damaged the lids. Ugh! Found McKenna...thank God. Spoke to Lucia, very sweet and very knowledgeable and helpful. Dave was our ""guy"". This man went above and beyond to help us. We have an old tank which apparently had never been serviced before we purchased our home. This was a tough job to say the least but he muscled through it and our tank passed inspection. Before leaving he gave us advise on how to keep up our tank. Again, very knowledgeable staff. These guys were punctual, proficient and very professional. I would definitely recommend McKenna for any septic needs. I won't use anyone else.

Dan B.

Bob was very insistent on trying to up sell me on on a 30,000- 35,000 advanced septic system because I live in a high water area. This means that ground water is less than 15 to the surface.
The house is 50 years old with no previous history of needing and advanced treatment system. The soil in my area has very good drainage as well.
My septic problem ended up being a 7 ft long root ball. Once the root was removed from the line and a portion of the tight line replaced. The septic system passed a 30 minute water test with no problems. Check out my other post to see what company I went with.

Richard C.

Hi we had McKenna (Bob's Septic) come to clean out our septic system after 5+ years!! Our technician was Dave and I must say he is quite the professional in his trade!! Arrived on time as promised and followed my instructions on the best way to get down our narrow street. Very polite and informative! We intend to use McKenna (Bob's Septic) for all our service and preventative maintenance! A+++++++++. :)

Rick C.
Escondido, CA

Vanessa L.

We've used McKenna 3 times so far (twice on an emergency basis) and Laura is ALWAYS so kind and responsive. Dave came out exactly on time to pump our septic tanks. All went smoothly, it always does! Have also left a positive review for Bob's Septic Service (owner of McKenna) when they did repairs on our leech lines. All around excellent company.

Tom M.

Just had my septic tank pumped. It was a lot less than I anticipated. Very good customer service -- receptionist, guy who helped me find the 2nd septic tank cover, technician (Dave). Highly recommend.

Dave was a good guy, very helpful, explained things clearly. Recommended other service as one of the walls is crumbling.

Tatia M.

We haven't pumped our septic in over a decade--decided we had better get to it & called some local companies. McKenna was price competitive, the office staff was friendly & efficient and they got us on the calendar quickly and without hassle.
Dave was our pooper pumper and he called before his arrival to confirm timing, showed up when he said he would, was professional and thorough throughout the process. He did show us some damage that needs repair (unfortunately) and we are waiting on a quote.
Very good experience with a local company and we will certainly use their services again.

Angie A.

Great customer service, was able to have Dave come within a day to pump our septic. Not a nickel and dime company. Honest and straightforward, no upsell! This is a great and efficient company, will definitely use again.

Maureen S.

Worst experience ever!! Needed a septic certificate because our house sold. I had no problem with the $85 an hour digging but in the end it failed. The tech Dave could not tell us why or how to remedy . Just that his supervisor would call us tomorrow. We called first thing and was told he was on the schedule to come to our home at 10 am. No one showed big surprise!!! We called Sunrise ( highly recommend) we described everything to him he told us what the problem was over the phone. While McKenna left us wondering all weekend!! he had 2 numbers for us to call. Within the hour North County Backhoe was there told us the problem , price and how they would fix it. Finally McKenna supervisor called late afternoon?? Really a little too late. They also charged us for the certificate even though we failed!! Sunrise doesn't do that!! Save yourself the headache call Sunrise