Master Service Plumbing
Company Overview
In the Washoe County area, Master Service Plumbing has been a trusted plumbing provider for 20 years. Our expert team focuses on installing and repairing radiant heating systems, water filtration and purification solutions, solar energy systems, and tankless water heaters, which are eco-friendly alternatives to conventional water heaters. We take pride in delivering high-quality workmanship efficiently. We proudly provide a variety of services, including: Complete Plumbing Services; New Construction for both Residential and Commercial; Remodeling for both Residential and Commercial; Installation of Faucets, Sinks, Garbage Disposals, Toilets, and Tubs; Radiant Floor Heating Installation and Repairs; Snow Melt Systems for Driveways, Walkways, and Patios; Tankless Water Heaters and Conventional Water Heaters - Service, Sales, and Installation; Water Filtration and Purification Systems; Boiler Installation and Repair; Gas Piping and Licensed Manometer Testing; Medical Gas Certification; Solar System Installation and Repairs; Backflow Certification.
In 1985, Charlie Schopper founded Master Service Plumbing. After establishing a solid plumbing reputation, Charlie made the choice to retire. When retirement approached, Charlie handpicked his successor. Having mentored Marc Totton for many years, Charlie found him to be the ideal candidate to lead Master Service Plumbing.
As a family-operated business, Master Service Plumbing is firmly connected to our community. As fourth-generation Nevadans, our Master Service Plumbing family is dedicated to giving back through donations, community service, and discounts for military personnel and veterans.
Marc brings over 20 years of plumbing experience, having faced a wide range of plumbing issues, water treatment, and gas pipe service and installation. In addition to his deep knowledge, Marc runs a business centered on excellent customer service. Having been raised in the Reno/Sparks area, Marc has significant insight into the best plumbing and water treatment practices for our community.
Business Services
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Water heater installation
- Water heater repair
- Water pipe repair
- Water purification system cleaning and maintenance
- Water purification system installation
- Water purification system repair
- Salt delivery
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | Closed |
| Sun: | Closed |
Recommended Customer Reviews
Flora S.Nightmare. Rip off. Unprofessional. Rude abusive behavior. Left mess after messing up repair. Had to later hire good plumber to correct their work.
Dr. Natalia C.I was referred to Marc's company from another local plumber that said the location of the hose bib that needed repairing was in an awkward position. I called Marc and he sent over Armando to get a quote. I wasn't expecting anything to be completed for at least a week or so. Armando showed up within the hour and finished the job the same day. I was super surprise at how quick and efficient he was to complete the repair. The lady at the main office called me to notify of the completion of the repair and the overall cost was $400 less than my initial quote for the former plumber. I am referring Master service plumbing to my inner circle of associates that may need repair work done in the near future. Thank you so much for fixing this problem.
Garrett O.Master service is the best, I have used them for commercial and residential projects. They show up on time, always greet me with a smile, techs are very knowledgeable and price is very fair. They have installed tankless water heaters, roof drains, appliances and water softeners for me. They are my go to for all installs and their 24/7 emergency service is a bonus. I refer this family owned business as often as I can. Thanks for always showing up Master service
Master Service Plumbing installed my gas line for my new generator.
They were very professional, and I was grateful they did not 'pulverize' my pavers, but, instead, carefully removed them and stacked them neatly so we could replace them without calling a paving company with a large added expense.
They were very quiet, hand shoveled the dirt. Very neat.
I am very satisfied with them, and I would definitely use them again.
Alan S.Reasonably priced, fast and reliable. I have used them several times and I have always been pleased. I will always call them for all my plumbing needs.
I can not thank these folks enough for their assistance! We woke up to a leak around our water heater. The problem was compounded by the fact that are house is being sold. We are in escrow and the Inspection was being done today.
I called Master Service and spoke to a very kind young woman (I apologize that I didn't get her name). She arranged for a plumber to come out today. Clint arrived and immediately found the problem. He fixed it right away!
The Inspector was here and could see the work and gave us a big ""Thumbs up"".
Thank you to each and every person we dealt with today. You are all truly special. And your work was exceptional at a completely fair price. Thank you again!!
C S.They did a great job after the final visit but it required a couple of visits for things to be fixed. Our shower valve was installed upside down but they do have experts that can fix it. Their customer service line is also helpful. They came back out to make it right. Just note that they charge you the travel time from their last appointment to your house which is at the rate of $100/hr.
Had a leak in my main water supply to irrigation system. Plumber arrived same day I requested service. He was courteous and promptly repaired the problem. I would recommend this company.
Raylene R.Absolutely the best in town! Hands down! Had problems with our water heater, on a Monday morning of all days. Called and spoke with Josh (who is totally awesome) and he sent one of their service technicians (Robert) out within the hour. Robert was very professional, gave me all my options while prioritizing the total cost to remedy. We chose to replace the water heater rather than repair it. Josh put us on the schedule immediately to have it replaced within the week. He had a cancellation and got us on the schedule earlier than expected. We had also called around to compare price as well as how soon it could be replaced. 3 other competitors were at least $600-$1000 more than what Master Service Plumbing quoted and they were 2 weeks out. Even with being short technicians, they were still able to replace out water heater within 3 days! Master Service Plumbing is the best in town! Don't hesitate, just give them a call!
This is the worst place ever! My apartment complex uses them to ""fix"" plumbing issues. They are sexist and hate women! They play games and do a half-ass job and don't know what they are doing, then they mess with your water and leave the hot water off. It is constant drama and take forever to make an appointment to fix something if they ever call at all. I wish the apartment building I live in would use a different vendor.



















