Master Plumbing & Sewer

Marie S.

i needed someone experienced in all matters related to sump pumps. I checked Yelps reviews for various plumbing companies. Master Plumbing had many favorable reviews. I called, explained to a very courteous operator that I wanted a maintenance check on my sump pump system and I had an appointment the next day with a three hour window. I explained that I needed a 30 minute lead time to reach the job site. No problem. Mark J. met me at the unit on time. He explained each step of the job. He was very efficient, knowledgeable, and answered all my questions, I have had various pump companies service our pumps over the years. I have to say that none of them compare remotely to the level of service I received from the representative of Master Plumbing.

Arjun S.

These guys are awesome and reasonably priced. I had an emergency today, with the kitchen sink completely blocked and backing up. I had earlier called another plumber that called me 2 hours later to push the appointed time. Familiar with such tactics, I cancelled them and called Master Plumbing. The lady on the phone was extremely courteous and set an appointment immediately. An hour and half later, Jamar showed up. He was also extremely courteous and very nice. He went up and snaked the sink from the roof vent. The entire procedure took 15-20 minutes. I'm glad he wasn't like your typical hourly handymen that tends to spend more time than they need to so that they can bill for an extra hour.

I would hire these guys in again any day of the week. Awesome service and definitely worth the money. I also have a 30 guarantee on my service.

Jason B.

I've used Master Plumbing twice now for one small (but urgent) water leak jobs and for a bigger job and both times they were terrific! They were professional, quick, and were available to come surprisingly quickly to my relief. Their fees are reasonable too. They're my go to shop for sure.

Geraldine T.

It was a Friday night and I had just discovered a leak from out unit down to the garage. I was referred to Master Plumbing by the association. They were very helpful and professional from the initial phone call and able to assess the situation over the phone based on what I was describing in detail. I was immediately calmed down (the leak wasn't so bad and no the building won't fall apart) and advised I can wait for Monday morning since the rates are overtime pay at the moment. (Thanks for lookin out.) Plumber Vincent came out on Monday, assessed the problem within minutes and called out for a replacement water heater immediately. The service was fast, clean, and proficient like the problem never happened. We even have stronger water pressure now! I guess when the water was turned off three years ago by the old tenant it was never really turned back on fully. Amazing! Oh! I also chose Master Plumbing because they are familiar with the property and worked out smoothly with the association.

Rachael S.

Master plumbing does the plumbing for my apartment building. Jimmy came in and replaced my shower valve. He was very courteous and didn't leave a mess like lots of plumbers do. Everything works great! Thanks Jimmy and Master Plumbing!

John C.

These guys rock, plain and simple. We recently had major water damage due to old and outdated sink fittings. They responded the same day I called them and completed the repairs quicker (and cheaper) than I expected. Later in the week I called them in a panic about leaking fittings running into into my washer. Same prompt service and quality repairs. They even installed a bathroom faucet for me. The woman who answered the phone (Amy) was very knowledgable about plumbing. Great value and great work.

Bit T.

I received an email from Robyn the Operations Manager and she stated:
""After investigating your review, we spoke with both drivers involved and have taken action to stop this dangerous behavior.""

I thank them and will take them at their word. I'm sure I'll see the Orange Vans again, hopefully on better behaviour.

Thank you again Robyn.

debbie d.

Had a fairly new water heater but it had a major leak on top. It had leaked to the floor below, so water was shut off. I was recommend to call Master Plumbing. Freddy showed up on schedule, and thoroughly check the problem. He was able to give me an immediate assessment of costs for parts and timeframe. Was completed as promised and very reasonable. Was a very pleasant experience and all works well.

Eileen L.

Thanks, Freddy, for being on time, doing a great job, leaving everything neat, and explaining everything you were doing. For a minor leak Master Plumbing came that day. Can you imagine how fast they would respond to a serious leak? Now we have found a great outfit! What a relief after trying for two days to find a plumber.

Eileen, Foster City

Javier D.

Found a pipe linking right before I was leaving work. So I found Master Plumbing & Sewer on yelp and they were great. They were at my location within 30 minutes of my call. Fixed the link and DOUBLE CHECKED his work to make sure it was done correctly. Jimmy you are awesome.