Marin Roto-Rooter

Savannah P.

Tim came to clear a blocked drain in our kitchen. After a few hours of trying to snake, he had to call in his boss. They spent 7 hours snaking to the tune of $1600, after which they told us they had NOT resolved the issue and would have to come back to ""camera"" the pipes to find out where the blockage was. We had Roy's Sewer Service come out the next day, and they fixed the problem. Avoid Marin Roto Rooter at all costs. A total rip off.

Joe S.

I have used Roto-Rooter about 8 times for clearing clogged sewer laterals. I have found them to be reliable and competitive with their pricing. They showed up on time and were successful every time. They are there when you need them.

B M.

I've used this firm several times. Always amazed at their professionalism as well as friendliness. I feel their prices are fair and I'm never getting up sold on things I don't need.

Carlos G.

This is a Roto-Rooter review for the one that is in DeLand, FL. Jeff was the technician that came out to pump out our septic. He was great and explained everything he was doing. Did a great job. Explained how the septic tank works, showed me what was causing the problem & in all was a very experienced man. You could tell he didn't have this job just as ""it's a job"". He knew a lot about his job and didn't mind doing it. We all must admit that it's not a clean job to do, it's one of those ""dirty jobs"" like the TV show. Jeff saw what he needed to do and did it. I would recommend Jeff and Roto-Rooter to anyone that needs to have their septic pumped out. Their price was great and he did a great job. Thanks Jeff.

Candace D.

Highly recommend NEVER using this company. In a pinch, we called for a weekend service. Rates were not quoted and are outrageous at $345/hour. Please use extreme caution and find another company in advance of any unexpected plumbing issues, so you never need to use Marin Roto-Rooter.

We questioned the invoice and tried to escalate to management without success. To top it off, we still have issues with the work they completed. We will find another company to fix their work.

Rae C.

No stars!!!!! My husband called them and they gave him a window between 430 and 6. At 7 we were told it wouldn't be much longer. Finally at 9 my husband called them back and they told him the guy went to St Joseph. Totally got the big screw you from Roto Rooter yesterday.

Bonny W.

Last Saturday we noticed water backing up in the tub and called this company. They explained that it would cost twice as much for them to come on the weekend so we arranged to be home on Monday and made an appointment. We got a last minute phone call cancelling so although inconvenient, we rescheduled to Tuesday (now it's 3 days with no showers or laundry). Two very nice men came Tuesday morning. Trouble is they had no idea what they were doing so they spent the morning talking on the phone with a third person and digging up a little gravel and then they left. The price for this was $436. When I called to discuss it, I got a massive helping of defensiveness and mansplaining, so I called a reputable local company who came over and fixed the problem.

Stephanie D.

Our sewer was on the verge of backing up and Roto Rooter was quick to respond to our request for help. This was three years ago and we have used them since to maintain our mainline. They are responsive and polite. Their pricing is fair. Would recommend them to our friends and family.

Richard T.

I have used Roto Rooter about eight or ten times, and every time they answer the phone right away, they come in a short period of time, usually next day, and the prices are about the same as other plumbers.

What I really like is that they do a great job!

This last visit was done by Joe Foletti. We had a faucet installation in tight quarters. It was challenging, but he did a great job and the result is so perfect!

I always have a good result with Roto Rooter, and I especially appreciate Joe.

Highly recommended!

Kelly K.

John Selhorst did a great job. He was very friendly as he abided by the 6-foot social distancing between people as he did his work. His professionalism and cheerful nature caused us to respect Roto-Rooter even more. He took care of our root intrusions at 8', 21', 35' and everything is running smoothly again, yay! He is also a good detective, experienced and observant. He advised running water in every p-trap monthly to keep it full of water and doing its job. I really like the tech upgrades that Roto-Rooter has adopted compared to 4 years ago (which was the last time we needed them to save us) ... they now text you a picture of the technician and a little bio to personalize the experience and let you know that they're on time and en route to your location. Nice!