Manny's Plumbing & Rooters

louis p.

Folks!! I normally don't write many reviews, but Manny's Plumbing is spot on!!
I called last minute for a old faulty generic water heater.
Manny gave me a reasonable quote over the phone and set-up an appt on Monday 5/16/22 in the morning.
Manny came right on time, showed him my faulty water heater, and began taking it down.
Manny installed the new one within an hour. Manny also changed some copper tubing free of charge, and cleaned up the area. He then explained everything he did in common terms so anyone would understand.
Manny was very professional and charged me what he quoted and nothing extra!!!
Now my hot water is hot and there's strong water pressure!!!
Addition, Manny was very friendly and found he's actually a local kid who grew up in SF, so support your local businesses!
Trust me, finding a good plumber you can trust is hard, Manny is a plumber you can trust!!

stephen h.

Interaction started off good but went bad quickly. I called a number of places and left messages to receive a quote. Manny was the first one to get back to me and conversation went well and he even provided me a quote. Long story short all the places started to call me back and I was able to get various quotes and even received quotes that were lower than what Manny quoted. However, because Manny was the first one that got back to me and I genuinely wanted to give him the business I asked if he was flexible at all on his pricing and wanted to give him ""dibs."" He simply told me and I quote, ""I'm sorry but if you trust them go ahead I guarantee my work"" I wouldn't have minded to pay his price but he couldn't even justify why and how he came up with his quote? Mind you he hasn't even met me, seen my situation or anything and got defensive and told me to go elsewhere. How can I even have trusted him? We never met. So I did take his suggestion and I was able to get a very reasonable quote and a handyman that's professional with good customer service and people skills. Not saying Manny is bad i'm sure he's great as other reviewers have had better experiences with him. I hope this encounter might have been a one off.

Liz G.

Better response than Sugar Bear plumbing.
This is the second time we've called on Manny. First was when our water heater broke. He gave us options and the best and most economical way to fix the problem.
The second was when the water spout in our bath tub broke. It was a Sunday and he came and plugged the spout and came back on Monday to finish the job.
Very professional and knowledgeable.
Would definitely recommend him.

Carmen P.

From the moment I called Manny's Plumbing, he was confident with his diagnosis and was able to provide a reasonable quote immediately over the phone. He's honest, very personable and provided very clear expectations. He showed up on time and went to work right away! This guy has a lot of experience and extremely knowledgeable! He is definitely getting added on to our contact list for all future calls! If you like someone who is a straight shooter and don't BS, he is your man!! He also has the BEST rate in town!!!

Joseph D.

Our water heater has been leaking. I requested many estimates from other company. Manny was the only one who came in, built me a new stable water heater platform, and replaced my water heater for a reasonable price. He even helped me out to fix other stuffs around the house that needed fixing. I highly recommend Manny to anyone. I found a go-to guy.

Orlando A.

7/17/2021

Manny did a great job replacing some piping underneath the concrete in our laundry room.

Very quick, clean and concise work. I would definitely hire him again and would recommend him for any major plumbing job.

Good dude too.

U L.

This guy is a slick talking, dishonest, ruthless hustler. He takes advantage of people's vulnerability. Let say something in your house breaks and this affects your day-to-day creature comforts. Most people would feel vulnerable and want it fixed ASAP so they can go back to what they were used to. This is understandable and human nature.

From a clogged toilet to broken water heater, these are things we sometimes take for granted and when it breaks, it disrupts our sense or normalcy. This is where Manny comes in and take advantage of you. He will claim he can come ASAP to fix it, which is great, but he will charge you an arm and a leg while using the your vulnerability and broken sense of security to get you to pay the outrageous price he want.

When Manny came to my house he was slick talking and boast about his military days, which I respected but I didn't think a former servicemen would rip people off this badly.

When he was fixing my broken appliance, he was rushing and seemingly careless as if he had to rush to the next appointment and rip someone else off. He left trails of dirty water and dirt all over my house and onto the yard and driveway. Didn't even offer to clean it, which if he did, I would've declined and cleaned it up myself. But it's the thought that count. He rushed to his next appointment so he can take advantage of another person.

Yes, at the time, I was just glad to get my appliance fixed. But afterwards, I found out he charged me $1,600 for less than one hour of labor and an appliance that costed an average of $300 at your local Home Depot. He originally wanted $1,700, but was so generous to give me a $100 ""discount"". Talk about a rip off huh? Oh yeah, and that 5% first time customer discount? He didn't mention a thing about it, of course not. I only found out about it afterwards.

I understand people need to make a living and I respect all those that learn a trade or skill and do honest work. But this is not the way to do it. To rip people off and take advantage of them during their vulnerable times are not how this should work at all.

To make matters even worse, after he fixed my broken household appliance, he never gave me an invoice. No paper or digital invoice. No paper or digital receipt either. Oh yeah by the way, he only accepted cash. Go figure.

Never again will I use this guy. I write this to inform my fellow Yelpers to do the same. I have been on Yelp on over a decade and this review needs to be shared to prevent him from taking advantage of more people. God knows how many he ripped off already.

Here's an advice for future people who encounter the unfortunate event of a broken appliance that you depend on daily, like toilet or water heater. First, do not panic, it sucks but happens. Things break. Try to go to Home Depot or your local hardware store and buy the parts yourself first. Then if you or any of your friends/family don't know how to help you install it, then call around to get quotes from contractors. The key here is that you buy the material and only pay for the labor to fix/install it, which you have no choice because it's technical and you don't know how to do it, and it's fine. You will save hundreds of dollars by buying the material yourself. Call and compare quotes so you know the ball park price of job you need done. If one contractor says $1,000 and the other $700, you know one is really marking up their price.

Read all the other 1-star reviews for this guy and you will find correlations between what I wrote here and those reviews. Manny is going to reply to this and say he never did any work for me, etc, etc. Guess what?! He never gave me a receipt or invoice, so of course he can say that! What I wrote is the truth and nothing but the truth. I don't have time like this to write an essay for something just for fun. Think about it.

Learn from me and don't make the same mistake as I did. Avoid this guy Manny at all cost unless you like throwing money away and have a ruthless hustler in your house.

Larry G.

6/23/2021.
Manny came within 1.5 hrs. on a total clogged toilet.
He removed obstructions to access first floor cast iron pipe and main pipe.
Manny's suggestion was to install a Y pipe with a clean out for future access.
All obstructions were replaced and toilet is working like a charm!

L U.

Manny was awesome. Our 30yr old water heater finally died. Manny was quick to respond and arrived on time. Our heater was not to code, but he quickly assessed the problem, had a creative solution, got to work and had the job done in no time! He was very knowledgable and clearly explained everything that needed to be done. I would definitely recommend Manny!

Daniel K.

We had a great experience with Manny. We called him in the morning and had 2 toilets replaced the same day. He took care of the toilets pickup and disposal and was quick to install the 2 toilets by himself. Everything works great, and it was very simple and transparent process. Thanks again, Manny!