Major Drain

Christine H.

Unfortunately, after a great vacation, we came home to a flooded basement. We were hugely relieved to find out they took appointments up until 8pm so we were able to get someone in shortly after we got home. The main sewer line out of our house was blocked and they we're able to clear the obstruction in one hour. They were polite and took the time to put down draping to avoid getting dirt throughout the house. We would definitely call major drain for large or small plumbing issues

Will S.

I had a clogged drain and Major Drain fixed it fast. They missed my call on a Friday afternoon, but promptly called back within minutes to set up a time on Saturday morning for a plumber to fix my drain. I honestly wasn't expecting such a fast turn around time.

Come Saturday morning, the plumber showed up right on time and fixed everything in a matter of minutes. And it wasn't just a job I should've done myself -- I gave it the old college try but to no avail. Prices were reasonable at a little over $130 an hour.

I'll call Major Drain the next time I need a professional plumber and would recommend them to friends, family, and acquaintances.

Chris M.

We hired MD to Hydro Jet tree roots out of our sewer line. They showed up on time and got right to work. The job took practically all day ($ouch$) but they cleared the line. It ended up being quite a bit more than I was expecting to pay. They did work with us on the price. This is the third different company we have hired in 9 years to clear roots. As far as the actual work performed, MD was on par with the others. What sets them apart from the others we have dealt with is the digital invoicing and I thought it was a GREAT touch to send a private youtube link recording of our cleared line. I do not think I will hire anyone else to service our drains other than Major Drain.

Andy I.

We just moved to a new house, and had some issues with water pressure and constantly running toilets. The plumber and his apprentice were timely, professional, did top-notch work, and were punctual and responsive when they needed to come back with a part.

Ultimately, there was a small manufacturing defect in one of the parts they installed, and we had to have someone else out to fix it. When I called to let them know, Brent (the owner) took immediate responsibility, covered my costs, and made it right. I couldn't ask for a better relationship!

Jennifer M.

They were amazing! My basement was quickly filling up with water and they were here within a few minutes... after hours nonetheless! They were quick, polite, and very reasonably priced! I would gladly recommend them!

Judi W.

Just moved to Omaha from out of state and needed to have our gas grill hooked up to gas. Major Drain was very reliable, they showed up on time and did a great job. I would highly recommend them & would defiantly use them again!

Kelly C.

I spent $150.00 to be told they couldn't clear my drain, that the equipment wasn't on the truck and that I should have requested a plumber. That there is a difference between a drain cleaner and plumber but he did give me estimates (not written) on two other jobs... On the plus side, the company answered the phones professionally and had someone to my house in less than two hours. I told them the issue and the age of my house which should have indicated what equipment and skill level was needed. I was never informed staff weren't necessarily plumbers. I thought I was calling a plumbing company. The website indicates plumbing services. The tech was a very nice guy and felt bad. But not as bad as I did writing a $150 check so I could continue to go to the laundromat. I have to say also that some of the wordings in a couple of reviews are almost word for word the same which makes me doubt their legitimacy. Even with my experience, I will say everyone was really nice and might be tempted to give a second chance if it was something really simple but I think I'll have someone else fix my drain, replace a corroded pipe and put in a new disposer. I'm just not comfortable after spending so much for nothing.

Mike D.

Very responsive and right on time. Cleared two drains in 40 minutes without leaving a mess. The tech was very friendly and explained their pricing very clearly prior to beginning the job ($90 for the first hour/drain, $25 for the second and a $10 fuel charge). With tax, the total was in the neighborhood of $130. This is less than half of what I paid another local, large company a couple of years ago for a similar job. Would definitely recommend.

Diana J.

Call Major Drain if you are looking for service that is friendly, punctual, reasonably priced and knowledgeable. They have helped our poor old house out with some plumbing issues, always at less than we expected, and were honest with us when the issue (freezing pipes) wasn't something we needed a plumber for, but rather a carpenter to fix insulation issues.

Morgan H.

$107 to snake the line from the kitchen sink that kept backing up. Friendly and upfront. Couldn't ask for more! Would call them again if we have a problem.