Mainline Plumbing

Queen B.

Love this company. That's why I am a repeat customer. On time, knowledgeable, affordable and professional.

Monique S.

Mainline is wonderful! We had an extremely high gas bill and were told from an inspector at PG&E that we had a slab leak going on. So I sought out a plumber and Miguel contacted me and was able to get me an appointment for the next day. Miguel and Carmelo came out, in the time window we were given, and they were able to tell us in 5 minutes that we didn't have a slab leak. Miguel was great at showing us all of his findings and explaining everything to us in an understandable manner. They inspected the water heater and heating unit just to be sure there wasn't a gas leak going on. They were very honest and didn't try to solicit any unnecessary testing or work. I will definitely be using Mainline in the future.

Alfred O.

Was looking for a remedy of water waisting waiting for the hot water to to come out of the kitchen faucet. It literally had to run almost two minutes before warm/ hit water would clear the line. I called Mike to explain the problem and he suggested a circulating pump that is attached to the hot water heater. Problem fixed. Hot water in less the 5 seconds. All the other faucets in the house( 3 bathrooms. 2 showers) were affected as well. Would suggest calling Mainline if anyone else is having the same problem.

Cathryn P.

THE BEST!!!! They answered the phone (actually answered the phone) quickly, dispatched a technician promptly. Job was completed with 45 minutes of phone call.

Rose Ann L.

Friendly, family-owned business that takes pride in offering exceptional service. They installed a gas line to convert our BBQ and griddle from propane to natural gas. Special thanks to the owner, Michael for explaining the process and completing the job and Carmelo and Tara for their expertise.

Andrea B.

I couldn't decide whether to give one star or two. I did like the fact that they were able to send someone out quick on a saturday, however he only assessed our problem and could not fix it right away. We had a water pipe leak which requires removal of the cement. Understandable that is a big project. We were told they would be back on Monday. I work nights and sleep during the day. However, I stayed awake all day waiting for the guy to show up. Nothing. My husband called Monday night and said they would contact me Tuesday. After waiting a while Tuesday morning, (still working nights) I finally called them. I was told they would get back to me later that afternoon. Haven't heard from them since. I dont have time to sit around and wait, so we went with a different company. They did send me a text this morning asking to rate their service....what service??? If they were waiting on a part, they should have called to provide an update. If they were waiting on the guy to return, someone should have called with an update. If it was a project too big for them, they should have been upfront about it. Keeping customers in the dark is not good service.

Brad E.

Have had Mainline called out by AHS a few times and have appreciated Kelly and his work. This last time, he couldn't solve the issue but gave me some things to look for and asked I give him a call back. I called back a week later after I saw one of the ""triggers"" only to get a rude call operator bypass anything Kelly requested and blow me off telling me that I had to go back through AHS. Frustrated, I called him out on his poor service and hung up. He promptly called back and told me to go to a different company and hung up. Now perhaps I didn't handle it the best way. But telling me to go elsewhere? Must be nice not to need business and to treat customers this way. So thank you Kelly, for your work on my system the last couple of years. I suppose we will be unable to use you from here...

Dennis R.

Communication was great, as called me on weekend and set up appointment. Parts came in early and fixed our issue 5 days before expected! Called and texted with us during process. Highly recommend.

Annie H.

We are new homeowners that needed some plumbing issues addressed. Joey did a great job with fixing our water heater and leaky sink. We were quoted over $1800 for a new water heater, but Joey was able to fix the venting issue without costing us an arm and leg. Saved us big time. We will be using them again in the future.

Tommy N.

Joey did great work on fixing our leak. He was friendly and quick and he went above and beyond his job. Prices were much better than other plumbers I called. Thank you.