Magna Plumbing

Henry A.

Fast service. Accommodated my schedule. Service was provided efficiently and professionally. I highly recommend the Magna team for your tankless water heater service and installation

Dave C.

Back in june our home warranty company contracted magna to come repair a leak that was reported. Caesar came out and replaced a piece of pipe and we thought the issue was solved. that evening we found that we didnt have hot water and found that the water heater had not been re-lit. I attempted to relight it but it wouldnt come on. Mark sent caesar out the next day to attempt to relight it. He could not do get it to light and then they initiated a claim with the home warranty to replace the water heter heater. so far no issue, so I thought. they came out and replaced the water heater the next day, I was working (from home) so did not see the work, and at the end of the work, my wife saw them and asked is there anything my husband should know they said ""no, everything is fine."" After I got off work, I went out to see the knew water heater which I did, along with the new gaping hole in the platform that was completely rotted from water damage from the origianl leaky pipe. Mind you, im not blaming mana for the water damage but you dont install a water heater on a rotted platform. but the gaping hole allowed me to see down into the area they had just replaced the pipe and noticed that there was still a leak, this time a drain leak. Now this I will be clear about. The leak was just below the exact spot that they replaced the pipe, so, either, they didnt care to asses the original leak (which is sad because they would have been paid to fix it, or they caused it which i would hope not.) in either case, I still have a leak, and now had a new water heater on a rotted platform with still a leak that should have been fixed from the start.

After this, Mark couldnt get someone out here for another two days so the job was reassigned to another company, who required the site to be sanitized which I paid 1200 dollars for. I guess mark lets his people work in unsanitized areas.

On top of this, when I reported this to the hope warranty company, mark said to them, the reason he installed the water heater on the rotted platform was because my wife didnt want to go any longer without hot water. this is obsurd for two reasons. 1) we didnt know there was any water damage until the new heater was alread installed, and 2) we would have absolutely wanted to have the platform repaired prior to the installation as it resulted in an R&R of the heater anyway, which we did the very next day.

This is my experience.

Cheryl G.

Came out a quickly solved a leak under the house; plumber repaired it quickly solving the problem.

Mary P.

I highly recommend this business. Our plumber, Cesar, not only fixed my leak but solved our ongoing problem of the slow drain. We have had others come to fix the drain, but the problem would reoccur. Cesar analyzed the issue and correct the underlying problem which was the pipes at an incorrect angle. I have a free flowing sink drain for the first time since I moved in!

I couldn't be happier.

Michi M.

I was in urgent to search for replacement of broken water heater, and was getting quote from several places. Magna Plumbing made best bid at 1st place, and I didn't have to negotiate among other plumbers. Business owner was very upfront to explain rebate and tax benefit with tankless water heater, and helped me to make decision.

Installation happened next day of initial communication. It took about 3 hours to replace old water heater to tankless one. So far, no issue and hot water came back to my house. They will process rebate for me, and I am waiting to hear the progress.

Very satisfied customer.

Jennifer A.

Magna was sent out by our home warranty to repair a leak under our kitchen.

Upon initial interaction, our tech was great and friendly.
As he was able to determine the problem and run to Home Depot to repair. As he was making the repairs, he got frustrated and seemed to be more annoyed with us.

After we fixed it, our reverse osmosis did not work. I had contracted the owner and was able to determine that a mistake was made and he rectified the situation for me. The owner was quick with his communication which was great.

It's inconvenient but I do appreciate when business owners take action for mistakes as they do happen occasionally.

Jim C.

Cesar's excellent fast efficient hard work is greatly appreciated. He went above and beyond to make sure the job was done right. Didn't hesitate to take our bathroom sink countertop completely apart to replace old piping and clear drain thoroughly. Thank you Cesar and Magna Plumbing.

K U.

Today Mr. CESAR (name of the person) came to fix my tub diverter water spout with a personal shower head. The plummer from a different company came before to fix it and he said he had to brake the wall and it was not possible because then the tile will need to be replaced also. He was not able to fix it.
Cesar the Plummer from Magna Pluming when he came just took his wrench and turned the tub water spout and said he needed to just come back after they ordered the spout. The plummer from the other company also said the water stopper for the tub could not be fixed either because it was all connected from the wall. Magna Pluming ordered the part and Cesar just unscrewed it and replaced it after they ordered the part. He left the area clean and took the time to explain. Very professional and had all the required tools. Was very careful to not scratch the hardware.
Mr. Mark is the gentleman that handles the calls when you request service. He was very polite and informed scheduling and when they got the parts. Excellent service from the time you call until the service is completed. Very reliable and responsible company. Will keep this company for other work to be done in the future. Thanks ver much Magna Plumning!!! You deserve 5 + stars

Lakshmi R.

Magna Plumbing was great in handling my plumbing issue. I had an old toilet that wasn't shutting off on it's own. I got in touch with Mark and Josh in Magna Plumbing through my home warranty company. Josh visited to inspect and told me that my toilet had to be replaced because it was too old to fix. To top it, the size was outdated. Magna ordered a replacement toilet for me, which took a while because of the old model. Josh and Ron promptly came and installed the new toilet, when the order arrived, and they did a perfect job. I am extremely pleased with their work, communication and the outcome. I highly recommend them.

Marc R.

We had the worst experience with Magna Plumbing today. The plumber came out for a home warranty claim and right away said he had to rip open our Kitchen for a bathroom leak. He then proceeded to yell at my wife when she asked him to go through the bathroom instead of the kitchen. He subsequently stormed off our property mid conversation. He was here for no more than 4 minutes.

We know that the leak can be fixed through our bathroom because our personal plumber said that it could be. However, our warranty company sent out Magna. We feel that Magna was trying to rip open our kitchen to create a larger bill.