Magna Plumbing

Lam N.

Beware of rip-off. It is very expensive labor. I had the problem with my Noritz tank less water heater. The parts of my unit were still covered under the warranty. This company was sent to us by Noritz company. I call Magna Plumbing and technician showed up to diagnostic the problem. After 15 minutes he had called Noritz and ordered the parts. He also explained to me how complicate the job to get done and charged $550 for labor. Actually, the total working time was less than 30 minutes to remove retaining clips, unscrew and remove the old parts then install the new parts. If adding up another hour for picking up the parts, the total time on the job is only less than 2 hours with simple assembly work. I did call another plumbing service and described the services and his estimating labor cost is only about 1/2 for the same kind of work.

Tanya R.

We recently replaced our traditional water heater with a tankless. Juan and Josh did an excellent job. We also had Juan address a leaking toilet, install a new toilet in another location and fix some piping in the garage. He knows what he is doing and he explained everything to us. We will definitely continue to call on Mark and Juan for any plumbing concerns that arise. Thank you for your excellent service!

Preston A.

I emailed Magna through their website fairly late at night and got a call first thing in the morning (from Mark, I think). I suspected an issue with my tankless hot water heater, for which Magna is a certified servicer. Mark immediately and accurately diagnosed my issue as a misbehaving shower valve, which I was able to fix myself. I asked if I should have him come out for routine maintenance on the heater and, after a few questions, he assured me that wasn't necessary. Could have sold me on unnecessary services, but didn't, and knew his stuff. I'll definitely be calling Magna if I ever do have an issue with my heater.

Maheen K.

I was referred to them by my home warranty company to take care of our AC issue. Tito called me the day I placed the service request and we tried to schedule something for the week leaning towards availability on the weekend. I had thought they forgot about me since my text on Friday received no response. Saturday night I received a text confirming the appointment for Sunday morning.

Tito arrived at the time he said he would. Fixed our AC. I have 30 days from the time he fixed it to report any additional issues and they will come out to fix at no cost. So far so good.

Thanks for doing a great job and being a professional about it. No complaints here so far.

Holly K.

We had a terrific experience from start to finish. We initially thought we wanted the tankless water heater. Mark was honest (which is hard to find these days) and showed us the unique challenges we would face and extra costs due to the configuration of our garage in order to have the tankless. So we decided to just replace our leaking water heater with a regular water heater. We are so pleased with the installation of our new water heater. They had a great attitude, making sure everything was cleaned up. Job well done.

Kristine S.

I have had the most pleasant plumber named Juan on a number of occasions. We have had clogged drains, broken toilets, a dead garbage disposal and a water heater that needed a new heating unit. Every single time, Juan came in with a big smile, went straight to work and was finished quickly.

Sandy B.

I found them on the Noritz web site, and emailed them on Memorial weekend. On Tuesday morning they called me and were at the home the same day. I am happy and will call them a second time if ever needed.

Ms. J A.

Titi or Juan ( not sure which is the correct name. Perhaps it is the same person) came with the right attitude and really made things alright. After my experience with the previous plumbing company that my home warranty company had sent, I was concerned and was hoping the second company they offered to send will be better.
I was very pleased with Tito. He had great communication skills, was very friendly, had good knowledge of my type of heating unit, it was obvious he knew what he was doing. He was also able to give me proper advise regarding my specific heating unit.
He took care of the problem effectively, and explained everything he did. Thanks Tito/ Juan.

Sue H.

Magna Plumbing came out to replace a leaking water heater through our home warranty. That water heater continued to have problems and they worked hard to make sure it was replaced and were always on time and very communicative! Thank you, Mark and team!

Doug J.

I called for help with a blown hot water heater and they said they did not do work in Sunday's and hung up on me as I asked for a possible referral. I am a FORMER customer that will NOT be calling them again.