LR Services Plumbing

P.M. F.

I have dealt with many types of renovation and maintenance professionals for my home and multiunit residential property. Yesterday, I was highly impressed by LRS's professionalism, their personable attitude, and efficient detecting and resolving my second-story apartment's leak problem. I was on-site during the detection process and was kept updated on next steps, along with options and their costs.

It was my first experience working with LRS, but they are now my ""new plumbers"" for my income property and home. Thank you Maserati and apprentice Dillon!

S K.

We've used LRS Plumbing for many projects over the years: toilets, water heater replacement, faucets, garbage disposal, and recently shower valve fix. We have been satisfied every time. They are fast, reliable, and honest. US born and raised. Fair pricing and excellent service. Highly recommend!!

Allie L.

LRS continues to be the best plumbers I have ever worked with. I've had several issues that a contractor caused that they have been able to fix. They always do a great job, explain everything clearly, and are on time! What else could you ask for?

Alexandria H.

Terrible experience. I heard wonderful things about LRS and called them to come out to fix a broken water line. After the technician came out and assessed the issue (Maserati was on time, respectful, and knowledgeable), he said that his manager would be in touch because the damage was significant. I met with Leonard (owner) and a rep from a water mitigation company he worked with. They recommended that I file an insurance claim because of the damage and assured me that they would take care of everything.

Over the next four months, while I fought with my homeowner's insurance, they moved me out of my home, tore up most of the floors in the house, opened several walls and ultimately cut into my subfloor to fix the pipe. Despite multiple setbacks with insurance, Leonard and his subcontractor dismissed and ignored my multiple requests for a detailed accounting of expenses and cost estimates of work that needed to be done. Once it was clear that insurance wasn't going to pay their outrageous demands, the subcontractor disappeared and I was left with the bills for the overpriced vendors that Leonard used without running the cost by me, including his own temporary housing company. But hey, at least I'll have the memory of paying other vendors to fix the damage they caused and hauling away an enormous pile of trash that they left in my side yard to remember them by.

Twyla C.

I am beyond disappointed. I called at 7:52am, to see if someone could come out and light my hot water heater. I was told I needed to pay the emergency after hours fee, because they don't open until 8am. I called back at 8 and was told someone would come out between 9-12. At 12:44 I got a text saying someone would be out between 4-6pm. I called after 6pm and was told someone would call me back. I received a text saying that I would be contacted after they finished a job they were working on. I was okay with that, but at 10:32pm I got a text saying "" just getting done we have to come tomorrow."" Never again! I searched for a few hours to find this company because I forgot the name and I wanted to support their business.

Shalesha J.

I've been a customer for about seven years for various plumbing issues from faucets, toilets, and washing machine water line to hot water heater repair, hydro jet service, and pipe leaks. The service has always been prompt, professional, and reasonably priced, and the work has been quality.
This month, I had to have a major repair to a broken exterior pipe underneath a cement block wall at my property line. The repair required breaking through concrete to access the leaky pipe while taking care not to disturb the integrity of the cement block wall. The technician, Maserati, arrived 45 minutes early and had a warm, pleasant, conscientious, and considerate disposition throughout the project. He kept me updated throughout his work, including giving me an hour advance notice about the need to shut off water so that I could prepare and reduce any inconvenience. His demolition and the surrounding area was neat, and he took before and after photos and videos of the project.
My parents and two sisters are also repeat customers who have been very happy with the plumbing work at their homes. I often refer people with plumbing needs, and the quality of Maserati's work on my most recent job finally prompted me to spread the word even more by leaving a Yelp review.

beatriz m.

we had our water heater turn off. we thought we had to replace it, called LR services and asked for them to come out. they said it would be about an hour, i said ok, they were here in less than 15 mns! the worker was soooo great, sorry didn't get his name, turns out it just needed to be relighted. he taught me how to do it, advised me in case it did need to be replaced, and resolved my whole issue! i am so thankful! like i said to him, he saved me from a day of stress. highly recommend them!

Super S.

Plumber was one of the best tradesmen I've hired. Professional. Considerate. On-time/early. Strong enough to move the stacked gas dryer, and did quality checks before leaving. I sent pictures and they were able to quote a good price before coming out.

Maserati is fantastic. I appreciate him engaging in some questions I had about fittings.

I will use them again and recommended LRS to my mom as well.

Keesha P.

Thank you LR! The gentlemen that came over were quick and professional, I appreciate them. We tried snaking our bathtub drain with the Drano kit from Target and it got stuck. They came out the same day and removed it and cleared the clog. If I have any additional problems they'll be the first company I call.

Kevin W.

After several visits over multiple years, I've been able to form an opinion from observing trends on what they do well and what they don't. The work done seems fine if expensive, and they tend to arrive on time. The communication between their techs and their main office is not good and has been an issue on multiple occasions. They do not provide concrete info on cost before doing work, and the numbers after are above the market rate and competitors for the area.

I called asking for an estimate on a larger job, was having two other companies bid for the work as well. LRS wanted to send someone by to take a look before giving an estimate and we set up a time. No mention of cost was brought up for doing the estimate. When the techs arrived they believed they were there to do a video inspection for the sewer line. I corrected them that this was an estimate call they took a look but were not able to provide an estimate at that time, and no work was completed. At the end they told me I was going to be charged for a service call. I let them know that that was unusual for an estimate, and hadn't been disclosed to me when the appointment was made (none of the other companies were charging for estimates), but that I didn't want a dispute and I would pay it if they sent me a written invoice.

No, follow-up, and no invoice but a week later their dispatch called asking when we could schedule for that sewer line inspection. I had to get a tech on the phone to understand what they even wanted to do- they were calling to schedule starting the work- the one they hadn't provided an estimate for and I hadn't approved starting- nice enough folks and I imagine well-intentioned but the communication is not great and not equal to larger projects needs. Would happily call them again for minor service needs around the house when I'm willing to pay a premium, but they didn't meet my expectations for communication with a large construction job. I still plan to pay the $65 invoice for the estimate whenever they send it- even if it feels bad that they didn't disclose it upfront, and the other companies (one of whom will likely get my business on this project) didn't charge for their estimates- I have no desire to stiff the techs for the company having operations and main office issues.