Lou's Plumbing

Jeff P.

I used Lou's Plumbing when I first moved into Daytona Beach. My need were simple and I was given a quote. A simple job of extending some water spouts wound up costing me $350.00. There work had to be redone and I paid $90.00 for the repairs. I was told that they would have charged $90.00 for the original work. Immediately after the work was done I called and asked to speak with Lou (the owner). He never called me back. They are thieves. Use them at your own risk. My home was, and still is, on beach side. Andy

John H.

I highly recommend them for your plumbing needs. When I called about a problem with my shower, they were wonderful helping my diagnose the problem and giving me an fair and accurate quote on what I could expect to pay for the repairs. When Jay arrived he was on time and very friendly. He was excellent in talking me through what he thought needed to be done. He was efficient and did it in a timely manner. I was very impressed with the whole experience!

Andrew B.

Plumber Matt installed a kitchen faucet, did a great job And while he was at my home since the cost of a house visit was $165, he installed an unplanned double shower head without charge. He also patiently answered many of my plumbing questions. I am a very happy customer and will certainly call Lou's again for any future plumbing issues. I was referred to Lou's by another satisfied customer.

Paul C.

VERY happy with the service we received this afternoon. Originally scheduled for tomorrow afternoon, received a call from the office advising that the tech was in the area and finished up early on another job and could fit us in now if we were available. Matt was very kind and knowledgeable. He left our kitchen as clean as it was when he got here. Rates were very reasonable in my opinion. Would definitely recommend them and use this company again.

Diana T.

Awful company. Had to have a plumber come out 3x for the same issue. The worst part about this company is their lack of communication. I had a plumber come out with just a 5 minute notice and on the third occasion, the plumber arrived an hour before scheduled without any notice. Very inconvenient and unprofessional.

Hope S.

I called to have a leak located and repaired as it had soaked and ruined a carpet. I took out the back of my closet wall to see where the water was coming from but as there was several pipes in a very narrow place I couldn't tell which pipe was leaking. A plumber from Lou's came out and he couldn't tell which pipe was leaking either as all but one pipe was unreachable. He called Lou and evidently was told what to check and what to do. Whatever he did didn't fix the leak. The wall of my house which is cement block was knocked out large enough for him to check pipes. He cut a pipe he thought was the one leaking (it wasn't the one) and replaced some of it with a copper pipe. He thought that would fix the leak and was about to leave and I checked and saw water was still coming out! He then knocked out some more wall and when he stuck his hand in he discovered the leak was coming from the one pipe that was reachable from the back of my closed! He then said he could either have to dig up the floor and replace pipe or go to Home Depot and get a pipe clamp and put on it. I opted for that. So the large hole in my cement block house had to be fixed. Lou said that would be $300 in addition to the $585.04 I was charged for all the unnecessary stuff he had already done. The man that fixed the $300 hole said there was no charge-they always fixed holes they had made. But he came right back in after he got to his truck and found out there was a charge of $300. I called and spoke to Lou and he said I agreed to pay the $300, which I did but after the man that fixed the hole said they don't charge for fixing holes they make in houses I was really mad and don't think I should have been charged that $300. I won't ever use Lou's again. I have some other jobs I need done but after paying them almost a thousand dollars for a small leak that could have been fixed with a cheap pipe clamp and putting a large hole in my outside wall I would never recommend them.

Stefania B.

Over the weekend our hot water heater started to leak from the bottom pipe. We called one plumber but they never called back so we decided to lump along till Monday. I then preceded to call Lou's because they had 25 hearts on our neighborhood line. I talked to Anthony and there were 10 calls in front of me, so now at least I had talked to someone that was going to help us. They called me several hours later and said they would be their soon. They sent an angel... Jeremy. We have an unusual situation because our A/C and Hot Water Heater work together. It didn't throw Jeremy he went right to work. The Copper piping he put in for our Hot Water heater should be in the Plumbing magazine. The quality of his work was superb. A+ all the way. Garage looked great when he left. He also explained everything to us in terms that we could understand. They sent the perfect plumbing angel to our house. We give Lou's a Hugh Shout Out and now they are our new Plumbers. We also want to thank Bridgette and Anthony. You run a great ship. Zeke

Peggy L.

Thank you Arron for the installation of the Rheem hot water heater. Aaron was very informative on warranty, etc and I was very impressed with him. I have used Lou's Plumbing for over 9 years. Whenever I have had plumbing issues they are prompt to be here and fix it. Thank you Lou and everyone for always being there for me !! Fred Burke, Ormond Bch, Fl

Jason D.

Always thought they were #1 but Plumber came out yesterday to replace front faucet, garage overflow valve; bathtub faucet valve. Didn't wait long enough for glue to dry. Had to call office to have him back. He returned used jackhammer gadget to drill out big holes in the garage wall to add more plastic pipe, more glue, went up and over (really only needed more glue and time) and left it that way. Then didn't put back on Vacuum Breaker Backflow Valve on all my outside faucet on front one. Called back lady in office snippily told me he couldn't come back that day. They called next day and said he could come back at noon but the part would cost me $25.00; called All Florida Plumbing and the part is only $5.00! Very disappointed in how far down Lou's has gone :-(

Nichole M.

I paid over $350 for them to auger a partial obstruction believed to be a root, tighten a loose toilet and replace a nut under the kitchen sink... the 2 small jobs were done very quickly and nicely, however just 10 days after the guy pulled out a small clog which was not the root material, both my toilets stopped completely yesterday after a larger than usual amount of tp was used. I called back and was told it was probably the septic system, call and ask and that she (Lou's secretary) would ask the owner about coming back out to fix the problem... I called Woody's septic service and the lady agreed with my thoughts that since there was no sewage backing into the shower and no bubbling in the toilet that is was indeed a plumbing issue and not a septic tank issue. I called Lou's plumbing back today and was told that they would come back out if I wanted to pay again.... I hardly think 2.5 hours garners $370 without the proper result. I was told that """"since the toilet was working when the worker left the job was done""""...the toilet wasn't having a problem...I was also told that since the guy wrote """"pull and reset toilet"""" that it doesn't matter what was said on the phone or why I hired them, he did his job. Don't get me wrong, the guy who came out was nice and professional, but after hearing excuse after excuse and the job I requested not being done as requested I can not speak well of the company.