Los Gatos Kitchen & Bath

Jim S.

Great service, huge selection, very helpful, carries specialty items. I recommend for parts and fixtures.

Ann O.

We went to Powder Room on Monday afternoon 30 minutes before closing time. The old man didn't seem to welcome me and my kids. His tone and physical gestures implied that me and my kids shouldn't come this late. Nevertheless, I tried to behave and talked to him nicely to let him know that I was a serious buyer. He did treated us nicer after I asked him for help. Overall, I would say I didn't feel like I was getting proper treatment from him. Maybe he had a bad day or maybe he wanted to claim his right to refuse service to any person for any reason.
I told him that my husband and I would come back the next day to make the final decision. He simply asked me ""who was buying? The pumper, the husband or you?""
Whatever he meant, I decided not to come back to his store.

Thomas B.

The Powder Room is the best place to go for Kitchen & Bath plumbing needs in the bay area. We recently had a problem with our shower fixture. We were told by other stores to replace it with a new fixture, since our current fixture was made by a company that had gone out of business. Kathy and John helped us pick out a replacement fixture, but they also encourage us to review options to fix the current fixture. With John's coaching, we were able find an industry standard part to fix our current fixture. This saved us money as well as help keep our current bathroom design intact. They have an incredible network of suppliers that allow them to get products quickly. What separates them from other similar businesses is the in-depth knowledge and amazing service of Kathy and John. I would highly recommend them for your Kitchen and Bath plumbing needs. Thomas B

Cathy S.

If you need any bathroom or kitchen fixtures or plumbing needs, the Powder Room in Los Gatos is the best.. I will always use them as long as they are around. Cathy

Kevin F.

Today was my first experience with ""The Powder Room"". An employee named John was very knowledgable and helpful. I showed him the old bathtub spout that I needed a replacement for. He quickly checked his stock & found exactly what I was looking for.

I told him that an employee at RV Cloud referred me to his business because they didn't have the part which was a surprise to both of us. Obviously I won't be going back to RV Cloud again.

John was great & I informed him that in the future, I will buy all my bathroom & kitchen fixtures from ""The Powder Room"". Great customer service & knowledgable employee(s)!

Melanie M.

I can't say enough good things about my experience with John and The Powder Room. I found myself in a pinch and in need of a cabinet and counter top for a remodel that was already in the works. John was so helpful, worked with me on different manufacturers that met the color and style I wanted. He followed up on status, before I even needed to ask. I highly recommend John and the personal touch he provided.

Beverly M.

Ordered a floating cabinet and sinks from John. He's a jewel, I would recommend him to anyone doing a bathroom remodel. Very responsive and so easy to work with.

Jeffrey F.

The Powder Room occupies a small corner space on N Santa Cruz Avenue, across Roberts Rd from the DMV. It is 2 short blocks from the larger and more forbidding Los Gatos Plumbing Supply showroom. I was looking for a solution to a problem that I had with it taking minutes for hot water from my heater to arrive at some of my faucets. I was wasting many gallons of water just to get hot water for my sink and dishwasher. I assumed that I would need an auxiliary, under sink, water heater installed.

Instead, the saleswoman at The Powder Room recommended a hot water circulation pump, and a patented ""comfort valve"". I incorrectly assumed that I would need to install a hot water return line, but this system uses the existing cold water line, obviating the need for extensive plumbing work.

The folks who own the showroom also own Thornes Plumbing. Tom Thorne does installations for fixtures purchased at the store. We bought the pump and made an appointment for installation. Tom arrived at the exact time scheduled, and he quickly and neatly installed the pump and valve.

The solution works great, and I am very pleased with the knowledge and service from The Powder Room. Highly recommended!

Michael K.

I had water leaking from my upstairs shower through the downstairs ceiling. I called another plumbing company that came out for a service call and gave me an estimate of $800-1100 to open the wall and replace the entire shower plumbing assembly.

That didn't seem right to me. I talked to these guys. They were very nice, patient and helpful. I bought a $30 part and repaired it myself.

A B.

I discovered The Powder Room on a whim while shopping for my kitchen remodel. I had intended to go down the block to a competitor but am so glad I popped into The Powder Room first. John helped me narrow down the best choice for my sink and faucet and recommended all the necessary additional accessories. I went back several times to make my final decision and he was patient each time, answering questions and giving suggestions. Their prices were more than reasonable and each item arrived within or earlier than estimated.

We also had Tom of associated Thornes Plumbing do the install and hookup. Both he and Kathy were extremely flexible and reasonable with my schedule and requests. Tom clearly has the knowledge and know how to tackle any job with fair, upfront service.

I would highly recommend The Powder Room for both fixtures and plumbing needs. They are a gem of a small, locally owned, knowledgable store. In fact, I am scheduled to do a small bathroom update in a few months and plan to stop back in. Thanks to Tom, Kathy and John!