Los Gatos Kitchen & Bath

Michael K.

I had water leaking from my upstairs shower through the downstairs ceiling. I called another plumbing company that came out for a service call and gave me an estimate of $800-1100 to open the wall and replace the entire shower plumbing assembly.

That didn't seem right to me. I talked to these guys. They were very nice, patient and helpful. I bought a $30 part and repaired it myself.

A B.

I discovered The Powder Room on a whim while shopping for my kitchen remodel. I had intended to go down the block to a competitor but am so glad I popped into The Powder Room first. John helped me narrow down the best choice for my sink and faucet and recommended all the necessary additional accessories. I went back several times to make my final decision and he was patient each time, answering questions and giving suggestions. Their prices were more than reasonable and each item arrived within or earlier than estimated.

We also had Tom of associated Thornes Plumbing do the install and hookup. Both he and Kathy were extremely flexible and reasonable with my schedule and requests. Tom clearly has the knowledge and know how to tackle any job with fair, upfront service.

I would highly recommend The Powder Room for both fixtures and plumbing needs. They are a gem of a small, locally owned, knowledgable store. In fact, I am scheduled to do a small bathroom update in a few months and plan to stop back in. Thanks to Tom, Kathy and John!

Tiffany N.

The dude, John, was entirely slow.
Not the type of service I would expect in a location like Los Gatos.
Would not come here ever again.

Jeff M.

Awesome local resource!
Thanks for helping me by obtaining all the correct and updated Kohler parts....all fixed now.
You rock John!

Terry R.

I've been in Commercial Construction for 25 years and my fiancé is a commercial property manager for 20 years. We both know the business and have had our share of bad experiences!!

We walked into the Powder Room to just look for ideas- within 15 minutes, our look was over and we decided to purchase all of our plumbing fixtures there- the reason was simple. All three of the people in the shop were friendly, knowledgeable and worked amazingly well together.

We are both very happy we decided to walk in- keep up the great work

Matilda L.

Our 20 year old Grohe shower was dripping. I was afraid because of the age, we'd have to tear out the wall to replace the discontinued temperature valve and stops. By phone, the Powder Room was able to identify the parts needed by my texting pictures. They arranged for Thornes Plumbing to come out with the correct parts and everything was fixed. The single handle shower valve now works as smoothly and easily as new. Very nice and professional people.

Mark R.

Small storefront crammed with plumbing goodness. However, the particular kitchen faucet we wanted wasn't on site. As we needed it today (two days before Christmas), John hooked us up to will call at his distributor. Done. Reasonable price. Great service. Nice store.

Suzanne N.

Very helpful in selecting the perfect fixtures for your specific room. Friendly and accommodating. Lots of samples to look at. Good prices.

Randy P.

They (Tom, Kathy, John) are fantastic help, very knowledgeable about plumbing fixtures. Their service indeed is number one. They helped me to choose the right kitchen/shower faucets, cabinet. If i need anything related to shower or kitchen, this is store to shop. Thank you again for over the excellence service.

MARY W.

Wow, what a refreshing experience at THE POWDER ROOM today. They abide by the fact that service is number one. I took my Grohe kitchen faucet in to buy a replacement. John looked it over, took it and cleaned 14 years of gunk out of it and replaced the rubber part and charged me $14.00, all in about five minutes. You have a gem of an employee in John. Thank you again for over the top service.