Lincoln Sewerage & Drainage

Peggy H.

I am very happy with the excellent service I got from Lincoln. Phil came out within a day of my call and completed work the next business day. He and his crew broke out a section of concrete to replace a broken 6 inch pipe from my downspout to catch basin, and then back filled and patched back. Everything looks great and his bid was much lower than others. I highly recommend.

Mary Ann H.

I was off the Friday before Labor Day, 9/2 and finally got around to calling some local companies, to support neighborhood businesses when I can. I needed floor drains replaced in my basement stairwell and on the inside of the basement. I was flooding because the water had no where to go. I first called Goode Plumbing and they wanted $60. up front payment for an estimate. I asked why they would charge for that and Mike, I think was his name, explained that they would apply it as a credit against the charges for the work done. I explained to him that the point of an estimate is to see who offers the best service and price. I told him I would not consider paying for an estimate and being out $60 if I did not use them. It is about my income, not theirs.

I then called Lincoln and spoke to Janet. My first question was if they charge for estimates. They do not. Good start. I explained what I needed. She said she had to make a call to see if someone could come out that day to take a look. She said she would call me and let me know. She called back in about 5 minutes to let me know someone would be out by 3:30-4:00. We set that up. She called me around three to let me know they could be there a little earlier if that was alright, about 3:15. Tom, I think that was his name, and another guy showed up and checked the catch basin first to make sure it was functioning properly. they then determined that both drains would need to be rebuilt. He quoted me, what I thought was a reasonable price for both drains.
I said yes and he called his work crew while at my house and was able to confirm they would be out at 8 AM next morning to do the work. They arrived on time and immediately started work. They had to remove the old drain pipes, which they showed me, were completely clogged with about 94 years worth of stuff. They quickly installed the new pipes and drains and even patched the stairwell wall with the concrete used to set the drains. Job done by 11:15 AM. They explained on how long it would take for everything to set. I was very satisfied with the work, they cleaned everything up after done. So far, no flooding issues. I would definitely recommend this company.

Mitchell O.

- Got three estimates to clean a catch basin at a private residence.
- Lincoln less than 1/2 of the other two. Called and made appointment.
- Crew showed up several hours late. No worries.
- Crew dispatched to do a rodding job; not to clean a catch basin. Could not complete work.
- Made second appointment for the following morning.
- Crew did not show up. Lincoln did not call to explain why. Still no word or explanation a week later. What rating would you give them?

Katie K.

I called at 7 AM and they were at my house by 10:30 AM. My husband and I woke up to water in our basement. We are first time home owners and this was our first experience with anything like this. I was very impressed with the professionalism and knowledge of the two gentleman who came to my house. They really knew what they were doing and they got right down to business. They left by 11 AM and by then the problem was fixed. They snaked out our main line. Very thankful they were able to come in such short notice and the prices were reasonable.

Anthony Z.

Called for a rodding at 6 pm on a Wednesday and they were able to come out next day at 830 am. Phil was prompt and showed me the problem. His team rodded out the main sewer line, which was backed up with roots. This is the real deal, with excellent communication. My catch basin has been an issue for over five years, and trust them to return and take care of it.

Paul B.

I was in serious trouble and in need of an emergency clean out installation due to some aging clay sewer line and backup issues, and these guys came out on the day before Christmas Eve, gave me no nonsense or up-selling, and completed the job on time and well under the original (worst case) estimate. Also, I've never dealt with a more candid and clear contact person on the phone, who thoroughly explained availability, process and pricing. Everyone should have this level of courtesy and professionalism. Highly recommended and would not hesitate to use them again.

Kathy J.

After much difficulty getting companies to return calls, come out for an estimate, then give me an estimate I returned to Yelp looking for someone to repair/replace our catch basin and found Lncoln.

We had two companies come out. The first estimate was $12,000 from a ""chain type"" company. (14,000 if I used their financing.) They insisted on replacing the PVC pipes found in the drains and replacing them as well as taking care of the catch basin. They also gave a hard sell and warned that my foundation could be damaged from rain water. The second company gave a verbal estimate of about $6,000 but never got back to me with an official estimate even after I called back. They were going to replace the basin.

Left a message for Lincoln. They returned my call the same day and set up a morning appointment for the following day. The dispatcher was friendly. Phil and his co-worker arrived a bit early, which I love. Said since only rain water went in the catch basin it could be repaired. He was able to start work then and there. There was no mention of the PVC pipe as the drains and the basin were two different issues and he didn't try to convince me to get new drains. In addition to cleaning out mud in the bottom of the basin, they repaired it, rodded the main pipe and replaced a piece of that, and replaced the lip. The total charge was $800.

They were efficient and no-nonsense which I appreciate. I would go to them anytime I needing plumbing/sewer work.

Christine T.

After working for 30 minutes on our clogged catch basin they said we needed a specialized service instead. When I asked how much we owed them he said Nothing! When was the last time you got a free service call? These guys are the bomb.

Paula H.

Perhaps, for some basic maintenance or smaller jobs, Lincoln is fine, but I had a problem they did not know how to fix except to recommend that I pay an additional $2K for a solution that I came to find out isn't even permitted in Chicago. I tried a different plumber who fixed the matter in the same amount of time for just a little more than these guys charged me.

marsha m.

About a month ago, I had sewer repair work done by Lincoln. They broke through cement to remove an old clay exterior rain drain P-trap that had deteriorated, replaced a couple of sections of pipe, and then relaid the cement. They also rodded out to the street.

Whenever there was a heavy rain, flood water would come through the cracks in the ""cove"" where the basement wall meets the floor near the basement door leading to the exterior stair walkout. Lincoln correctly diagnosed the problem as a broken p-trap. Douglas came with one other person on time, efficiently broke through the cement landing and put in a new clay piece with a 2 foot extension. He showed me the old clay rain drain that they had removed - it was collapsed and completely plugged up with rocky clay, so it was no longer draining out to the catch basin. The house is 100 years old, and the pipe was no doubt original. They smoothly re-laid the cement at a pitch so that the water flowed toward the drain, and cleaned up afterward. No muss, no fuss; they were done in no time. They even rodded out to the street at no extra charge. The problem was fixed, and there has been no more basement flooding near the back door! Yeah!

Lincoln had been recommended to me by a neighbor. I got quotes from three sewer contractors, and Lincoln's was actually the lowest ($850.00). One of the companies I spoke to was not even interested in investigating the rain drain, but only wanted to sell me an interior drain system with a sump pump for $6,000. Problem was that the interior drains are no longer allowed in Oak Park. Well, we are happy that we got the problem fixed by honest, competent people. It was a pleasure doing business with them and I would recommend their sewer service in a heartbeat.