Lil John's Rooter & Plumbing

Pam R.

Thanks to Alex again who is always reliable and on time for all our plumbing repairs. We highly recommend Lil John's for all your plumbing and related needs. They are trustworthy, on time and a pleasure to work with. Alex is our go-to favorite.

Tamara S.

The best plumbing company! John is the owner and was able to get me someone to look at my toilet same day. Alex and Pablo were amazing and super professional and efficient. Would recommend this company to anyone!!

Rebecca B.

Edgar and his coworkers came out to repair our outdoor fire pit, some of the gas line and the burner needed replacing. Edgar and his crew made our repair quickly and efficiently, we are very happy with the job they completed. They were very pleasant, reliable and showed up when promised. Very happy with our service through Lil John's Plumbing.

Andrew W.

Edgar and Alexander came out on short notice to do a septic inspection. These guys were very thorough in their inspection and did a lot of explaining to someone that has never had a septic system before. Their equipment allowed visual inspection with camera through the pipes and into the septic system and seepage pit as well as identifying the previously unknown location of the pit. I really appreciated the service provided and the person at the office was very responsive to texts and calls also. Five stars guys, thanks.

Lindsey T.

We had what we thought was going to be a 3 day project but after dealing with some unexpected setbacks, it ended up being a 7 day project. That being said, Caesar and his team were AWESOME. They went above and beyond to help us get everything resolved and even guided us through some other fixes (which was SO appreciated as new homeowners). Everyone who came through our home was incredibly professional and there was great communication throughout the process. Very kind, honest people.

Jeannette P.

If I could give 0 stars I would. Working with this company has been a NIGHTMARE. My parents had a huge water bill a few months in a row and couldn't find any source of a leak so they looked for a plumber and found Lil John.

The owner came out and didn't find a leak but said that their water pressure was too high and they needed a new pressure regulator. They charged $675 for that service (which we later found out from other plumbers should have been around $300-$400). The new regulator they installed was apparently faulty and busted their backyard sprinklers. They said they would have to get a new regulator in the morning and they jimmy rigged the old regulator so that they would at least have trickling water to be able to flush toilets.

The next morning they came back hours later than they said they would, swapped out the regulator again, and left. We finally thought we had water only to find out that it ran for about 15 seconds before turning back to a trickle. My parents called and said the water still was not running correctly and they said they were busy and would send someone the next morning. My parents demanded they send someone that evening as we had been without water for almost 2 days already. A guy did come out but said the issue could not be resolved until morning. My parents made it clear that they were not happy with the service and the company said they would ""make it right"".

The next morning they came back and finally did get our water running again and said they would take $100 (which in my opinion was a joke) off the bill and would be back in 2 days to fix the sprinklers. They were too busy and did not come back in 2 days. After calling them again, a few days later someone came out to fix the sprinklers.

We finally thought the nightmare was over only to discover that they not only never credited my parents the $100 they said they would, but they incorrectly charged them!! My mom paid approximately half in cash and half on the credit card, but they charged the full amount to the credit card. We called them again and they responded that they left the cash in the truck and would fix the bill. Well big surprise, they never fixed the bill and my mom finally had to call the credit card company and dispute the charges.

This company never did what they were hired to do, left us without water for a couple days, overcharged my parents, didn't show up when they said they would, and despite their claims that they would make it right, never actually did so.

Lenore A.

This was a painless and wonderful plumbing experience.
Professional. I definitely don't feel ripped off, and he did a thorough job. Above and beyond.

Robert C.

In Feb 2019 i hired them to fix a water line from Home advisor, suppose to be good right? WRONG!!! The guy shows up, stays five minutes and comes back 4 hours later, the job took 10 minutes.
July 2019 the same water liner in the exact place where this guy so called ""fixed"" the line, came apart due to poor install, and obviously had not idea what he was doing. I called them to day, sent pictures proving that this was exactly the place the guy tried to repair, and the answer was too bad. DO NOT hire these guys. Rip off and incompetent.
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Jeff K.

NEED TO UPDATE THIS REVIEW - THEY ARE OFF MY XMAS LIST!
They did work for me a year and I gave them a glowing review but times have changed. This experience with them hit all the sour notes. Did not show up at appt time. Waited an extra 4 hours to have then show up without any parts to fix a simple leaky toilet. Promised they would come back the next day within a 2 hour window. Showed up 5 hours later than promised again. Technician was unable to fix a simple issue. Then told me I needed the whole toilet replaced. I complained. He backed off and said just the ""entire guts"" of the 1 year old toilet needed to be replaced because the parts were very hard to locate. And wanted to charge me for the visit. I rudely said ""NO.""

Guess what - Went to my friendly neighborhood hardware store, armed with a pic of toilet. They sold me a rubber ring for less than $3 (KOHLER RING PART# GP1059291) and explained how to fix it. Problem solved. Thank you ACE HARDWARE.

Katelyn C.

My parents just needed a drain unclogged. These guys really do put on a great show with fancy terms, some fancy machines and cameras and whatever's and didn't even finish the job and walked away with over $1000. They left us with a warranty for a job that wasn't finished. What is the warranty for? The clogged drain they left us with? Another company came in two days later and fixed the same problem for 1/10th of the price. I hope they don't do this to others. I am utterly disappointed with this company.