Lewis Plumbing

Stephanie P.

My husband and I have had service from Lewis Plumbing for the past 4 years. Lewis plumbing has safely and wisely installed new gas line from new gas meter to new heater/a/c unit in the attic. They have removed 2 hot heaters that were connected (one from an inside hallway & other in garage previously photovoltaic) and installed one beautiful new tankless system thus eliminating potential for inside house water leakage and providing superior quality water. They have repaired previous plumbers ""short cut"" to not seal off vent pipes properly between closet wall and shower wall, discovered when Goleta did smoke test of their street pipes. They have installed new complicated Grohe shower assembly onto delicate breakable tile in the shower, installed toilets and reinstalled toilets after new flooring has come in, replaced old water faucets and snaked a clogged line. We've had many plumbers over the past 40 years here in SB. Lewis plumbing is the best, why? because the men are top notch master plumbers. They are caring and proven trustworthy. Stuff happens in the course of a job sometimes and if something isn't quite right with the job and you let them know, they show up promptly and do what needs to be done thoughtfully and correctly. Yes, they charge more - however at the end of the day - support a proven and trustworthy local small business that does the job the RIGHT way up to or exceeding current standards and uses the best materials!

Lynn R.

Exorbitant hourly fees makes this company NOT a consumer friendly plumbing company.
The technician was knowledgeable, but again NOT worth the cost.

Pamme W.

Over the last two months we have plumbing issues, and Lewis Plumbing was out 3 times for 3 very different reasons. They were very responsive and quick to get a technician out. Jesse in the office is so polite and attentive, always giving me a call on when to expect them. Herman, Christian, and Jesus were amazing - they walked me through all of the repairs, they offered several solutions so that I could make an educated choice, as well as understanding the costs. It's been a great experience every time!

Dan L.

I can't really recommend Lewis as a plumber due to two issues, (1) a lack of technical skills by one or more of their plumbers, and (2) the harassment by them when I refused to pay a bill for something they caused.

They'd responded quickly to a copper job that I just didn't have time for myself. You know, bags packed, and awaiting Uber, and then a leak! Alaska couldn't wait so I called Lewis. Their plumber came out quickly and sweated on a new piece and that was that. But when I got back I discovered that when they sweated on the new piece, they inadvertently wound up not controlling that heat very well and their work caused the adjoining piece to loosen up. That leak then needed attention. They came out to fix it but wanted to charge me for that. I explained that their earlier work had caused that and they wanted to argue with me. I'm quite competent about things copper, so I knew they had caused the problem. I even talked to my neighbor across the street who is a retired plumber. He agreed with me completely. It's all about heat control, and experience with copper. Younger guys, who grew up on PEX, may not be as competent with copper. And it is an art that fades unless you practice it regularly. They threatened to take me to court. I replied, ""sure thing."" Of course, I never heard them again. They probably figured it wasn't worth the trouble, particularly since I know what I'm talking about, and they would most likely lose the case. Sometimes you have to, as a company, admit when you may be wrong. By not admitting to it, I have never returned to them ever again for plumbing work, and we have quite a bit of property throughout the area.

Leah M.

We had a great experience with Lewis Plumbing for a dishwasher installation after calling four other places who kept scheduling and canceling on us. Herman was our technician and I swear you couldn't find a nicer guy if you tried. We will definitely be using this company again. Thank you Herman!

Cara A.

Emergency call is $265 an hour. On Thanksgiving weekend, I found my newly remodeled home with hardwood floors, FLOODED in sewer water. The panic! The inches of water, stench, and uncertainty ruined my holiday. My regular plumber was on vacation and my contractor wasn't answering his phone. I felt abandoned and scared. I couldn't let my house rot in flooded sewer water for several more days. Lewis to the rescue!

It turns out it's likely that a contractor flushed a rag or some sort of hardening product down the drain. Someone flushed something down the system that they weren't supposed to. The source of the problem hasn't been found or resolved yet, because the team needs to bring bigger tools than what the emergency call guy had on hand, but at least Lewis was reliable and helped me during this terrible event.

I don't know why Lewis plumbing gets such a bad reputation around town, but my interaction with them was professional and responsive, especially during the holidays. While other plumbers and contractors around town can make fun of Lewis, when I needed them, they weren't there. Lewis was. So, for that, Lewis gets 5 stars for reliability and responsiveness during emergencies.

Douglas D.

Hired Lewis Plumbing to install a new kitchen faucet. The fellow who came to the house was rude, smug and condescending, refused to listen, and then installed the faucet with the water lines reversed. When we pointed out his error, he argued with us and insisted that it was properly installed. He finally agreed to fix the problem he had created by refusing to listen, but then billed us for the time required to correct his own errors. Now, we have leakage that has damaged our flooring, and I will probably have to sue Lewis Plumbing for the cost of replacing the flooring. I would definitely not recommend that anyone hire this company. There are much better options available.

Janet D.

Very pleased. My water heater died so I called Lewis plumbing in the early morning. They said they would be there by noon and they were. Herman did an outstanding job and he left the area cleaner than when he arrived. I also thought price was reasonable.

Richard Y.

We had our restaurant water heater start to fail before a busy weekend. Lewis Plumbing showed up promptly and managed to keep our machine operating while we waited for our new heater (delayed because of all the supply chain issues we are all experiencing at this time) could arrive. Thanks to their efforts we were able to remain open safely and did not lose a day of business. Their technician (I think Matthew) was incredibly helpful and resourceful in his work and everyone in the office was as well. It was an exceptional service experience and I would highly recommend Lewis Plumbing to anyone needing their services!

Susan T.

Lewis plumbing showed up an hour late, said they couldn't do the job and would not give us the name of the people who could. They may have been here 15 minutes and charged us $130.00. I think they owe us money for our wait time.