Lewis Plumbing

Chris H.

Answered my call right away, and it's Saturday! What plumbing company is capable of sending someone out over the weekend... And right away... Love it. Been doing business with Lewis Plumbing for many years. They are a great group of people. Highly recommend.

William K.

Called them after finding water on the floor. Old water heater was 20 years old. From the time I called, until the time the new heater was installed and hot water flowed, was less than 3 hours! Great job!

Chris M.

This place has been a true nightmare. My water heater went out last Friday and I called Lewis Plumbing because they had installed it and their number was listed on the heater. I spoke with Erick, who asked for the model number and when I gave it to him, he said that without even looking at it he knew the water heater needed to be replaced because this model was defective, but not to worry, the water heater is covered by warrantee. He said it would take until Tuesday to get the replacement. So I call on Tuesday and they seem to have no idea what I'm talking about but said they would send someone out to check on it. The guy they sent out, Matthew, relit the pilot light and said it was fine, and it did seem to be working--until the next day. No hot water again, so I called back. I spoke to Erick again, who was very apologetic and upset that he had told them the heater was defective and needed to be replaced and all they did was relight it. So he said he would get someone to call me the next day (today). I just received that call. The man I spoke with today said that the water heater probably did not need to be replaced and was not under warrantee anyway. I asked to speak to a supervisor because I had been receiving different information from people and had no hot water for nearly a week now. The man on the phone became defensive and said that he was the owner and there was no one above him that I could speak to, and as a matter of fact, it seemed like THEY were having a bad experience with ME, and that I should find a new plumber. I was actually totally polite through this whole thing--I just want my water heater fixed.

I wish I had gone with my gut from the very beginning and called my usual plumber rather than the number I found on the sticker on the water heater. I cannot remember having had such terrible customer service from any business. If I could give them 0 stars, that would still be too many.

Dale M.

Lewis plumbing : horribly disappointing service and very expensive. Did not do thorough cleanout. Basically a rip off. An entitlement company.
No star. Do not use Lewis. You will lose your money but not your plumbing problem. Go somewhere else.

Robert C.

Louis plumbing came exactly 35 minutes when I make the call that's a good service and good quality and good manners

Michael H.

Great service today from Joe & Lewis Plumbing. Main sewer line exiting the house was blocked, with backup into a shower and tub. Unable to use the other bathroom, kitchen, or washer. Joe arrived in 1 1/2 hours. He was very courteous, professional, and thorough, and he cleared up the problem quickly (tree roots.) He also offered to crawl under the house to inspect for any obvious root entry points. I didn't think it was necessary, but he did so anyway. Very happy with Joe & Lewis Plumbing, and would definitely call them again next time.

Bee M.

Lewis plumbing billed me over $14,000 to fix a leaky pipe. Based on my what I saw and my understanding of what they told to me, Lewis' billing didn't reflect the actual time spent and their work was not timely nor were their efforts anything like what I had expected. When I initially raised those issues with Lewis by email, in what I interpreted as an act of intimidation, Lewis answered by filing a lien against my home.

When we finally did meet, Lewis' President was, in my view, aggressive and unresponsive. Nonetheless, feeling backed into a corner, I made what I felt was an overly generous offer to resolve the issue even though I believed that Lewis had improperly overstated their hours and had a poor work ethic. Prior to even discussing the offer with me further, in what I perceived to be another attempt at bullying, Lewis caused legal documents to be served on our house manager, and also on her unrelated employer, even though the employer was not even involved. Serving her employer has caused untold anxiety for our house manager, ultimately resulting in the termination of the relationship between her and her company. Not only am I unhappy with Lewis' work, but I don't believe that this is how reasonable people act, even in the face of honest disagreement. As a result of Lewis' behavior, I felt it necessary to try to engage my own lawyer, which could ultimately cost me even more money.

Bottom line with Lewis: without even commenting further on their work, I believe that if you want to run the risk of incurring legal fees and the possibility of being dragged into litigation then Lewis is certainly the plumber for you!

Steve C.

Another efficient and professional job! As always, cleaned up and was polite and kept me informed all the way.

Bill M.

Came out within 2 hours on a Saturday afternoon. Cleaned out our drains in an hour. Quick, reasonable, courteous, and tidy. Highly recommend Lewis.

Dean W.

Did not have a very good experience with Lewis Plumbing. They did respond quickly by sending a tech out to unclog a couple of drains but he accomplished absolutely nothing in the hour that he was in our house. Lewis Plumbing charges by the hour so this tech was able to stall long enough to charge for an hour of work without doing any plumbing. Used another company that charges by the job.