Letts Plumbing

★★★★★ 4.7 / 5 (746)
Emergency Call


: Concord, CA 94521
: (925) 687-1884
:

Company Overview

In light of current events, we are committed to operating at full capacity for as long as we are able. Our focus remains on serving our community, and we have taken precautions to ensure the well-being of our staff, thereby ensuring the safety of our clients. We will not let the current climate in the Bay Area affect our commitment to our community. If you find yourself in need of our services, we will be there for our customers, clients, and friends, as good neighbors must first be supportive. Please treat each other kindly and collaborate. To my team and their families—thank you for your dedication to serving our community. Thank you to our community for your continued patronage and the trust you have shown in us over the years. United, we can navigate through fear and uphold the resolve that makes our community and country a haven of compassion, learning, and support. Shane Letts—President, Letts Plumbing License #862842

I am Don Letts, the founder of Letts Plumbing. After five years as an apprentice in England, I launched my own plumbing company. I received an opportunity to relocate to California in 1966. During those days, having a job ready and a sponsor in the U.S. was a requirement. I worked for various companies during my time here. Shane, my grandson, started demonstrating significant talent and enthusiasm for plumbing. We made the decision to establish our own company, which has now grown to include six employees. Our faith lies in word-of-mouth advertising, a method that has served us well for many years. I find it fulfilling when the children and grandchildren of my original clients call us for their plumbing requirements. We provide service 24/7, ready to assist you. We handle all types of water, gas, and sewer work. Our estimates and advice are always complimentary; just give us a call.

Best regards, Don Letts (Founder)

In Concord, Shane Letts lives with his wife and two children. He is a second-generation plumber and the president of Letts Plumbing. He participates in the Clayton Valley Sunrise Rotary and backs numerous local charitable organizations. Together with his grandfather Don Letts, he continues the legacy of providing quality service at reasonable rates. In his spare time, he loves outdoor adventures and is an enthusiastic baseball fan.

Business Services

  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:7:00 AM - 5:00 PM
Tue:7:00 AM - 5:00 PM
Wed:7:00 AM - 5:00 PM
Thu:7:00 AM - 5:00 PM
Fri:7:00 AM - 5:00 PM
Sat:7:00 AM - 5:00 PM
Sun:7:00 AM - 5:00 PM

Recommended Customer Reviews

Cheryl B.
★★★★★

We had an emergency due to a leak with a valve in our upstairs shower. Called on a Friday night and was able to schedule Sheldon to come early Saturday morning. Sheldon fixed it quickly and got our water back on in a jiffy. Letts is great and Sheldon was professional, clean and so very helpful. Do not hesitate to call them for any plumbing needs. Can't say enough good things about them and especially Sheldon!! Not too often you get great customer service these days. One happy satisfied customer.

Cheryl

Maria S.
★★★★★

BIG Steve from Letts Plumbing came by to fix the leak coming from our 2nd floor bathroom sink. He did an excellent job. We will not think twice about calling Letts Plumbing again in the future.

Jane B.
★★★★★

Steve D. was great! On top of the game he was prompt, fully-prepared, thorough and quick. Super experienced and a wealth of knowledge. We'll ask for him regarding future renovations and pipe dreams.

j b.
★★★★★

Called Letts for shower valve replacement. Adam called within the hour, gave an estimate, said he'd arrive around 6. He showed up on time, got the job done with no drama, at the agreed price. Quality work, good guy, fair price, clean. Our new favorite plumber.

Jamie W.
★★★★★

Excellent customer service . This company went above and beyond my expectations. Shane the owner was amazing and very helpful. Fred was very professional and knowledgeable. We had very old pipes and a lot of digging needed to be done. Fred worked very hard and got it all done. I'm truly amazed at the work that was completed. I will never use another plumbing company.

Monica Y.
★★★★★

We had a gas line installed for a new gas range. Shane came out first to do the estimate. He sent all the plans and gave me clear instructions to get the permit. He was very patient, answering all my questions when I called. Sheldon installed the gas line, came back to remove the valve the city inspector checked, and even helped push the new range into place so it could fit in nicely and safely. The work was faster than I expected. Great customer service, good pricing, and they're safe in their work. I highly recommend them.

Sergio P.
★★★★★

Adam came by and diagnosed our issue within 15 minutes of arriving. We had water beneath our floor boards, so he looked down into the crawl space. It wasn't a plumbing issue, rather a leaking condenser unit on my HVAC! Fortunately, it was caught in time to not cause any serious damage. I highly recommend Letts Plumbing for awesome customer service and professionalism. Thanks again Adam!

colin l.
★★★★★

I was installing a garbage disposal under a sink that hadn't had one, when I ran into the problem of the existing waste pipe extending too far into the space for the disposal to fit.

I first called Benjamin Franklin (radio ads work!) and the guy who came out said that it was too short to just shorten it, and he'd have to go into the wall and replace it from there. For $700.

I called Letts, and they observed a secondary drain line lower down they could open, cut off and capped the problem line, and got me all set up. For $260.

I'm calling Letts next time, no question.

David M.
★★★★★

The service I received from Letts plumbing was better than I expected in every way. When a leak in my crawlspace developed, Lett's was recommended to me by a local plumber who was too busy to handle the job. The scheduling deparment was pleasant and got me a visit the same day. Fred, the gentleman who visited my house was incredibly helpful both trips (two were required due to an access problem). In the end they responded immediately and fixed the leak for a very fair price, all while being courteous and friendly on the phone and in person. I couldn't be more impressed. Thanks Fred, Amber, Leah (sp?) and everyone at Letts.

Monty B.
★★★★★

Don and Shane, this is how you run a business. My recent experience with multiple plumbing contractors gives me something to compare to. Can't say enough good things about Andy and Andrew. Our job wasn't easy nor simple yet Andy made me feel comfortable that he could getherdone. Work was efficient, complete and expertly done. You guys are my idea of professionals. Thanks - Monty in Danville

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