Lee Heating & Cooling

Damelecia I.

Driver almost killed me and my mom by making an illegal u-turn this morning in crestview. they need to be fired or something...there was even a sign that said no u-turns and she laid on her horn

Rich G.

They wanted to charge me $10k to replace a unit that another company diagnosed and repaired for $700. Since the damage was caused by lightening. I told them I would check with the insurance company. Technician got nervous and tried to talk me out of it. Very dishonest!

Leslie R.

This company installed a new heat pump/ac in our home in June, 2024 for $14,000. Here it is September, 2024, unit is not cooling. Called on Sunday, received no call back, finally we called them on Monday morning and they sent a technician that afternoon. After spending over three hours, telling me not to use the air filters I had bought, etc., he claimed it would take some hours for the house to cool down from 79 to 71. This sounded strange as it was extremely hot when we had the unit installed and it cooled our home very fast. Here it is Wednesday, unit has been running nonstop for three days, temperature is down to 76 probably because it's cooler this morning, but still has not reached the set temperature. Received a call from the company they are sending the SAME technician that spent over three hours working on it Monday and couldn't repair this brand new unit. Would not recommend a company that cannot service what they sell!!!

Nelson K.

scammers!!!!! i have owned 3 homes and never had such a ludacris experience!!! they pressed me to buy a whole new furnace at the cost of 12,000.00!!! without taking a breath he said, and the ac unit will be about 13,000.00!!! but no worries, he can finance me today. absolutely ridiculous price gouging!!!!! the second company i called reassured me that my unit was in great working condition for its ripe old age of 7 years!!!!!! i recommend m-3 air condiitoning services 850-698-2825 who charged 129.50 on a next day appointment to make sure my small problem did not leave me out in the cold!!!!

Stephen R.

I got a flyer in the mail for an inspection .they said I needed some ductwork done in 2 small sections...2 guys were here for about an hour and a half..never saw them bring in new materials but they took out a little of the old...they broke both ceiling entries to the attic...did not tell me...didn't get an estimate or receipt or material list...I am a 90 yr old air force widow and was ripped off terribly.. They charged me over $8000.00..I tried calling the office..they hung up on me and will not call back...DO NOT GO NEAR THIS COMPANY...THEY NEED TO BE CLOSED DOWN !!!

Keith S.

BEWARE! Lees heating and cooling attempted to charge me 900$ for a repair that was unnecessary. They attempted to charge me 900$ for a broken motor on my ac unit, but only needed the capacitor fixed. I had wallen hvac come by and they fixed me unit for a little over 100$. They not only over charge, but also attempt fraudulent repairs. Customers please learn from my mistake.

Thomas C.

hi had a new AC unit installed in August 2021. And the last four days I'm getting a message that my compressor is shutting off too early. So my house is getting to 80° for no reason I called to have someone come out and service it and they want to charge me $99 to do a diagnosis on it, the unit is less than five years old. This should be a service that they cover within the first five years and not two years don't recommend.

Josette K.

Absolutely do not use this company. My grandfather received a flyer in the mail saying they will come out and do an inspection for free. My grandfather took it. They were honest with the problems with our air conditioning, but tried to take my grandfather to the cleaners. They tried charging him over $5,000 dollars to clean vents, the filter, and install a UV light. The UV light alone they said was $2,000. I later learned that the people that come out for the inspection work on commission. So, of course they are inflating the costs of their services to gain more money. When I told the man who came out it was absurd that a light would cost $2,000, his attitude completely flipped and he was throwing a hissy fit. I later called Economy. I saw they had good reviews on a local community board. They came out, saw the same issues, and said they would do it for less than half what Lee's hearing and cooling said. What was so horrible about it was that they were trying to play my 90-year-old grandfather by saying they'd give him a discount and that they respect veteran's because Lee is a veteran. Absolute BS. They were trying to scam an old man by playing at his heartstrings. Avoid this company and their predatory practices.

Sue N.

When a business offers you a free A/C inspection, then the old proverb """"if it sounds to good to be true, it usually is! I looked at your rating and previous customer reviews and it verifies what I suspected. I wonder if anyone has contacted the better business bureau and reported you folks.

Stuart L.

Raymond came out for just for a maintenance check on my a/c unit .He was rude and give me a outrageous quote for a contact and then he told me my unit was 9 years old and kelp pushing my to buy another unit from them.When I told him no I don't even think he finished putting in freon in my unit .If I call Lees again I don't want Raymond to be the service guy .....