Leak Detection Specialists

Rosalie P.

We were so impressed with this company! I highly recommend them and the only company that we checked out that gave not only a verbal description of the procedure but also should us on the salesmans iPad pictures of the whole procedure. 6 man crew yesterday to Repipe and done in 5 hours. They worked and had all their tools and equipment laid out like a surgeon!! Then today it was a 4 man crew that did the patching in little over 3 hours. Very impressed with the whole progress and how easy it was.
P.s.be sure and ask for Ken to come out and explain everything.

Don K.

I just had my house repiped by Integrity Repipe this week. I was impressed with the owner Joe Ludlow. He showed up on time, gave me a big brochure about the repipe, matched an estimate I got from another company and even gave me new shower fixtures at no additional charge. His plumber Albert was great with communicating with me on the day of the repipe and told me what he was doing and what to expect. The workmen put down tarps over all my floors and other areas just to keep things as clean as possible. There were lots of holes in my walls that freaked me out quite a bit but the next day their drywall crew came out and in about a half a day they had all the holes patched and textured ready for me to repaint. The entire repipe only took about a day and a half on my 2 bed, 3 bath home. I am also happy with the lifetime warrantee on parts and labor and it transfers to the future owner of my house if I ever want to sell it. I had about 15 other people recommend this company to me on my neighborhood Facebook page and I am so glad I went with Integrity Repipe.

Tauhid R.

We used Integrity Repipe after the familiar story of having our second major leak within 4 years (this time a slab leak to add to the fun) and deciding just to get the whole house done versus spending another couple of thousand on a patch job with further leaks being a risk. We went with IR because they had a reasonable price compared to others, could start the job the next day and promised to get it done within 3 days - before the next weekend kicked in. They also threw in new bath/shower faucets at a reasonable additional price as well and Ken - the person who came to talk to me - explained in detail how they would do the job and the different materials they would use.

I was impressed by the fact that they actually got the job done in 2 days! 1 day to cut holes/repipe, next day to patch. It was super fast and the quality of the finishing on the walls/ceiling and stucco was great - you cannot tell the difference without looking closely. The only reason why I docked a star is because:

1) We thought they could have done a better job with the dust in the house. I get that cutting the amount of drywall they needed to would generate an awful lot of dust, but they didn't cover everything up as well as we thought they could. We were left with a couple of stains on our carpet (luckily in the garage) and smudges on walls. They did clean up afterwards, but this was more rudimentary and It took us a couple of more days to have everything truly cleaned up - including cleaning items that hadn't been covered and the carpet in our garage, which had a lot of dust ingrained.

2) The mechanism to open/close a sash window in one of my bathrooms had been broken when they had piped through the walls next to it, so this could no longer be opened. I pointed this out to Ken when he came round to check the work afterwards, and he promised they would fix it - up to installing a new window if necessary. However, I've never heard back from him (it's been almost 3 weeks). I had requested to hold back a small portion of the money to have some leverage on it getting done, but he said that wouldn't be necessary as he promised it would be fixed. Guess I should have followed through on my instincts on that one! In any case, I managed to take the window apart and fix it myself, but not hearing back after being promised left a bit of a bitter taste.

Other than the above, all else was good. I would recommend IR, but would also recommend holding back on a portion of the final payment until you are reasonably satisfied that the work has been completed - including any incidentals that may have arisen in the process.

Carol F.

I live in a condo built in 1988 which has Quest plastic pipe that has caused many problems for owners in my complex over the years. I had a very bad leak in a powder room ceiling and the restoration company had to remove much of the drywall and it took a week to dry everything out enough to even consider what to do next. I researched many of the repipe companies on the Internet and had a couple of them come out and give me bids. I was most impressed with Integrity Repipe and Carlos the estimator and their large brochure which gives details about the materials used and the process of repiping. Also the written lifetime warranty on parts and labor was a factor in my decision to hire this company.
The crew was here for 4 days!!! Martin and Peter did the job and they were wonderful. They arrived on time, protected the interior carpets etc., cleaned up everything every day and did a great installation job. They ran into many unexpected not very pleasant surprises that they had to deal with and they did so in a very professional manner with great results. Martin always contacted me by phone to explain a problem and ask if his solution was acceptable. He was always smiling and with a positive attitude no matter what unexpected problem he encountered.
They did the drywall too and you cannot even tell there were holes in the walls where they installed the new pipe. The new shower and bath handles in all three bathrooms look great and they did not have to remove much of the tile on the walls like other companies suggested. They put a metal plate over the opening in the tile instead of ripping large areas of tile off. I highly recommend this company and this team. I was so apprehensive about this whole process but they were able to solve the problems and install the PEX piping. Their pricing was very competitive and I cannot say enough good about these two men, Martin and Peter, that worked in my house for 4 whole days and made this experience as pleasant as possible.

Prasad K.

I do not normally write reviews but I decided to write a detailed review in this case as I was highly impressed with the quality of service provided by Integrity Repipe Inc. We had a slab leak that resulted in damage to the floor and part of the wall around the kitchen. It was a terrible experience and we decided to repipe as we did not want go through it again. We needed to repipe urgently as we did not have running water in the house due to closure of the water inlet to prevent further water leakage. My neighbor, who had done repiping, recommended me Integrity Repipe. I called Integrity Repipe on a Monday afternoon and left a voicemail. Joe Ludlow, owner of Integrity Repipe, called me shortly thereafter and told me that he had been out of town but assured me that his manager would call me shortly. His manager, Ken Chung, did call me and set up an appointment to visit us the same evening at 6.30 pm when I would be back from office. Ken came on time, bringing with him samples of materials they use for repiping. He spent a lot of time explaining the process of repiping, and telling us about the materials they use and their quality. He gave a competitive quote and told us that they might be able to start the very next day or at least the day after. We decided to go with Integrity Repipe immediately. On signing the contract, Ken called Joe in front of us and confirmed that they would be able to start on Wednesday that week and water would be restored to part of the house that same evening. Integrity Repipe team of three people led by Alex came on time Wednesday morning and started work immediately. We were impressed with their speed, efficiency and quality of work. They did a fantastic job restoring water to part of the house as promised that evening. The next day they completed the remaining repiping work and patching up. It was a lot of hard work but they made it look so simple and easy. At the end of it all the only sign of repining was patches on walls and ceiling that required painting. I never expected that repiping would be done in such a sort time. I have written this detailed account to explain how promptly and efficiently Joe and his staff work. Needless to say, I strongly recommend Integrity Repipe Inc.

Robert B.

This is the greatest company from ownership to installation they are top rate. If I could I would give them 10 stars. The owner Joe answers his phone there are not prompts to push he answers and you are speaking to a real person with real plumbing experience. I set up an appointment and Ken Chang met me at my house to review the work needed and the scope of work and pricing. All was acceptable, so the next day an installation appointment was set up. Frank, the installation team manager arrived on time on the date of installation. He walked the home with me and made sure I understood the scope of the work. Frank started the work and completed it by the end of the day. They did an excellent job. All interior surfaces were covered and protected and all was cleaned up at completion and the job site was left clean. The next day the plaster patch technician, Jores arrived on time to patch all the openings that were made to do the re pipe. When Jores was finished patching you cold not tell where the openings were made he did a fantastic job. They do not repaint but all the wall openings were perfectly patched. This is a quality company with excellent customer service from top to bottom. I highly recommend this company. When they completed the re pipe my water flow was fantastic and the new single handle shower valves they installed (each has a variable setting for water temperature & one for water volume) are terrific. They did a fantastic job.

Stephine T.

After getting multiple bids from different companies, we decided to sign our contract with Ken who was very informative, thorough, and understanding. He took the time to evaluate our situation, stayed within our budget, and assessed what was needed to be done. He also explained the materials, and the work that was going to be happening, very thoroughly. Ken was able to schedule the repiping that following Monday, which was great because he knew how much we wanted it to just be done. He didn't waste our time, nor did we feel like we were being taken advantage of.
Monday morning, Manuel's crew came in, and literally got right into work. They took the time to cover up our furniture and floors to prevent the dust to dirty or damage the rest of the house. They were very knowledgeable, super polite, and were on task at all times. Once they were done, they cleaned up very nicely, and besides the holes in the walls, you could hardly tell that they were even there. Because of them, our hot/cold water was finally working as it should, we were so happy!
The next morning, they sent out another guy (who we didn't get his name) to patch all of the holes. Amazing job he did, all alone too.
All in all, we were very pleased by the work of integrity repipe. I am so happy that we got to meet with Ken, and would definitely recommend him, Manuel's team, and integrity repipe to do any pipe work in your home. They know they're doing, hands down.

Jeremy O.

I called for several prices for repiping. All of them were around the same price give or take a couple hundred dollars. What set Integrity Repipe apart was their written lifetime warranty on parts and labor. All the other places gave a year warranty which was not even in writing.

It took a couple of days to set up the initial assessment. The sales person sat down and explained to me the difference between copper and pex and why galvanized pipes needed to be replaced which would also greatly improve my water pressure. Once the assessment was done they were able to start just two days after that.

The repipers that came to my house, Carlos, I believe his name was and another gentleman we very friendly and very professional. They started at around 10 am and were done by 4:30pm. They showed me some of the pipes they pulled out of my house and more than half the diameter inside the pipes were filled with gunk! It was very disgusting and the thought of drinking and bathing in water coming out of those pipes made my stomach turn!

The day after the repipe was complete the patcher arrived and patched up all the holes in the walls from the repiping in about four hours. The walls now look as good as new; all we have to do is repaint them. Repiping a home is a very expensive project. I could have saved a couple hundred dollars by going with someone else but am very happy with the job that was done and have a nice warm fuzzy feeling knowing that I have a lifetime warranty!! I highly recommend Integrity Repipe for your home.

Anita R.

We hired integrity repipe to repipe entire house. The crew was led by Ruben and Manuel which existed of approximately 8 people. The job was completed in one day and the work was excellent. What I really liked was that they also have someone come out and complete all the patchwork which is included in the price.

Bill W.

After being highly recommended by a friend, I employed Integrity Repipe to re-pipe my new house including the kitchen, two bathrooms and outside faucets. Joe Ludlow's expert crew of about six workers, lead by Manuel and Rubin, re-piped the house in one day. Remodeling of a bathroom and kitchen made the routing of the pipes challenging, but they used their experience and ingenuity to do it without damage to any of the upgrades. After the city inspection, Joe's dry waller, Jores, seamlessly patched all the holes in the internal walls and outside stucco readying the walls for painting. The cost was reasonable, the results were great and there is a lifetime guarantee. What more can you ask. I highly recommend Integrity Repipe to anyone faced with a leak or re-piping proactively as I did.