Leak Detection Specialists

Dana P.

So this is long overdue update..
Integrity Repipe did fix the leak, the walls and our floor after I posted my 1 star review. They sent out Christopher and Christopher, and a lady (sorry can't recall her name). I would have left them with 3 stars because I shouldn't have had to replace my wood floorings in the first place.

Fast forward to now, when we had our roof replaced on Friday. The workers claimed there was a leak above our kitchen. Of course I call Integrity Repipe to have them check it out. Carlos comes out on Saturday and finds our roofers punctured a pipe and tried to cover it up by making a makeshift bandaid over their booboo. Carlos definitely redeemed himself and saved us from a future headache. THANKS CARLOS FOR TAKING CARE OF THAT!

As for those roofers...don't let Pedro from ELOR Energy touch your roof...

Sean O.

My property manager engaged Integrity Repipe for a complete repipe of a rental property. We had recently done foundation work and had a different vendor for plaster work, so did not include plaster work / closing up holes in the contract with Integrity Repipe. While they did the job within one day, as promised, the extent of the holes they made in the walls was far in excess of the amount and size of holes for which they set our expectations. From the pictures I saw of the holes made by the Integrity Repipe team, my assumption was that they worked with a mindset of 'we won't have to close up these holes, so rather than focus on the minimal hole size to get the job done, let's make the job easier on ourselves and let the other vendor close up large holes in the wall.'

When my property manager reached out to Joe, the owner of Integrity Repipe, to question the size of the holes and discuss whether a price adjustment was appropriate, given the multiple thousands of dollars of additional wall repair required, Joe's response was hostile, requesting that we provide a job specification, expressly requesting one signed by him (referring to himself in the 3rd person, which reads like he has sent the same text to other customers in the past), that defined the exact size, number, and location of holes to be made in the wall. Additionally, he defined his response email as a 'demand letter for full repayment of the repipe.' In a follow-up phone call, according to my property manager, he threatened to 'slap a lein on the property if we did not pay in full.'

To be clear, we requested an adjustment given the extensive holes and clean-up required and at no time did we hint that we would not pay in full (requesting an adjustment is NOT a threat to refuse payment - it is a request amongst adults to reconsider the terms of an agreement based on the quality of the work product provided).

As a result, based on my current view of Joe as a businessman, I would never consider working with him or any company with which he is affiliated.

Michael T.

These guys do a really good job of replacing your pipes. They do it all in one day and it's very professional. But the crew that we got for the cleanup left a little to be desired. They left a pretty good mess, did not patch well so we're going to have to redo some of it before we paint, and damaged our hardwood floor. But Instead Integrity was great about quickly coming in and fixing all of the issues.

Edgar M.

Joe is a good salesman but an extremely dishonest plumber. Do not trust him . Call around and educate yourself before you fall for his lies and exaggerated claims.

Jill C.

This company lived up to its promise and more. Reasonable price and we had water 6 hours after they began the job.
After the building inspection, they sent out a fantastic drywall repair man who did a remarkable job.
We are very happy and will refer this company to as many people as will listen!

Michele B.

I usually don't write reviews, but I wanted to write a review for Integrity Repipe. At the end of September, we had a slab leak in our Lake Forest home with one unexpected delay after another. We scheduled and cancelled the repipe with Integrity numerous times. Joe was patient and promised he would work with us. When we finally had a date, with one day notice, Joe's team was at our home at 8 am in the morning. The entire team was friendly, professional and worked hard to finish the job in one day. The next day, I request a permit be pulled and it was at my door in an hour. Inspection passed the following morning. The gentleman who completed the drywall patching did an excellent job and very nice to work with as well. And then there was Joe's daughter, Heather, who collected the payment. She was so sweet, kind and willing to help in any way. I must say that our difficult experience was made a little easier due the fantastic experience with Integrity Repipe.

Denise L.

Integrity repiped our Mission Viejo home, and they have lived up to their name. They stand behind their work with one hundred percent dedication. They did a wonderful job on the repiping as well as on the drywall work. I recommend them without any reservation!

Jim R.

Integrity Repipe completed the re-pipe of my two story home in just 7 hours, and the drywall repair work was done two days later in just 5 hours. The work was done correctly and their people were courteous and professional. They described the work to be done and then what they did after it was done, and they did their best to reduce the dust and dirt. After I painted the few walls and ceilings that had several holes in them, you cannot tell that a re-pipe was even done! Highly recommend this company.

Kim M.

I can't even tell you how incredibly happy my husband and I are with Integrity Repipe! They went above and beyond our expectations! We had several pinhole leaks at our duplex over a few years, and dreaded having to have a repipe at the property with tenants living there. We checked out all the reviews for repiping, and saw Integrity Repipe had a lot of great reviews. We called and the owner (Joe) answered the phone, and answered all our questions, and set up an appointment to come out to the property to give us a bid. Joe explained everything and made us feel more at ease. Our big questions were how long is our tenants going to be without water, and how long will the whole project take. One of our tenants have a baby so it was a big concern for us to make it as easy as possible for them. Joe told us we would have the water turned off for probably 8 hours, and the repipe would be done the same day, and drywall repair would be another day. We thought that was a very reasonable time frame, and frankly after 30 years of being through lots of remodels, we have learned that it almost always takes longer than what you're told, but we could tell Joe knew what he was talking about. We hired them to repipe the property with PEX, and they had the whole duplex done in like 5 hours. The next day we had the city inspection, and the day after that the drywall repair. You can't tell where they did the drywall repair- their guys are awesome! The workers were friendly and professional, and honestly they couldn't have done anything any better. Everything was a breeze with this company from the very beginning. This was a much dreaded job we kept putting off, and would of done it years ago if we knew how easy it was to do. The price was cheaper than our other bids as well. If you need a repipe you will not be disappointed if you go with Integrity Reipe.

Pam N.

Integrity made the solution to our slab leak as painless as possible! Yes, a slab leak is inconvenient and costly, but having the right company to repipe makes it bearable. The project manager came to our home and explained the process, along with bringing samples of the product to be used. The crew that came to do the re-piping was respectful, friendly and considerate of the intrusion this kind of work is on a family. Yes, it is messy and for a short time our house looked like Swiss cheese, BUT, the team prepped and vacuumed after they were done. They made sure everything was in working order before they left. The next team arrived to patch & texture the holes. They worked hard and did a great job! Again they were respectful of us and our home. What a difference a week makes! Glad we are on this side of it and appreciative for Integrity Repipe getting us here so quickly!